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Emotion At Work

Emotion At Work

Phil Willcox

The Emotion at Work Podcast

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Goodpods has curated a list of the 10 best Emotion At Work episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Emotion At Work for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Emotion At Work episode by adding your comments to the episode page.

Emotion At Work - Episode 1 - Emotion At Work, our FIRST EVER podcast
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05/09/17 • 9 min

This podcast is about sharing ideas, insights, research, and experiences around emotion in the workplace. Here we explore the breadth and depth of emotions so listeners can use what we discuss to help enrich lives or help protect from or reduce harm. We focus on the roles #emotion #credibility and #deception play in the workplace.

Our first episode is more of a broadcast from our host, Phil Willcox, talking about why the Emotion at Work podcast is a thing. He sets out:

1) That the podcasts will be a series of conversations with researchers and/or practitioners and/or business leaders. Some guests may be in more than one camp.

2) Each podcast will be an authentic recording of the conversation that was had. There will be no splicing editing or cutting out. We want you the listener to hear it in its true form.

3) This podcast supports the goals of emotion at work as what you hear will be helpful in enriching lives or reducing harm in the workplace. The guests and Phil talk about hints, tips, and techniques to help listeners find out how to work with emotion, credibility, and deception in the workplace more effectively.

4) That we are a work in progress. This is the first of many podcasts and we will learn and evolve with time. We are excited you are along for the ride.

Thanks for listening!

Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/

Learn more about Emotion at Work: https://www.emotionatwork.co.uk

Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/

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For this episode, we delve into three areas; banter, impoliteness and power. All separate yet inextricably linked. All things that are common in the workplace. My guest this episode is Dr Derek Bousfield and he goes by on Twitter.

We discuss what ‘banter’ is, how it is defined, why it is a healthy thing and is something that can cause division and friction in the workplace. Derek’s descriptive definition for Banter is ‘Insincere Impoliteness’ and we go on to define ‘Imploiteness’ as well as ‘Politeness’ and ‘Power’. One of the examples we discuss how to banter can be veiled as Impoliteness and how Politeness markers or actions can also be Impoliteness. All of this is down to... *drum roll* context.

As part of our discussion, we link back to aspects from other podcasts where we talk about face and facework (episodes 12 and 24), conversation management (episode 10) and in/out groups (episode 7).

Your references for this one:

Barthesian myth (around 16 minutes)

https://en.m.wikipedia.org/wiki/Mythologies_(book)

Labeling (around 23 minutes) NB this is not exactly what Derek mentions but it gives you an idea where he is going with his thinking

https://en.m.wikipedia.org/wiki/Labeling_theory

Terms of address and titles (around 39 minutes)

https://www.thoughtco.com/term-of-address-1692533

Banter and mock Impoliteness (by Derek and Michael Haugh)

https://www.researchgate.net/profile/Michael_Haugh2/publication/257198791_Mock_impoliteness_jocular_mockery_and_jocular_abuse_in_Australian_and_British_English/links/5b0d4772a6fdcc8c2537e291/Mock-impoliteness-jocular-mockery-and-jocular-abuse-in-Australian-and-British-English.pdf

Power (around 54 minutes) this is a fab book that explores the dynamism of power

https://www.amazon.co.uk/Power-Talk-Interaction-Institutional-Discourse/dp/0582368790/ref=sr_1_1?ie=UTF8&qid=1535050326&sr=8-1&keywords=Power+thornborrow

Jonathan Culpepper 2011 Impolitentess work (around 1 hour 9 minutes)

http://www.cambridge.org/gb/academic/subjects/languages-linguistics/sociolinguistics/impoliteness-using-language-cause-offence?format=PB

Derek Bousfield 2008 Monograph on Impoliteness (around 1 hour 9 minutes)

https://www.amazon.co.uk/Impoliteness-Interaction-Pragmatics-Beyond-New/dp/9027254397/ref=sr_1_1?s=books&ie=UTF8&qid=1535051024&sr=1-1&keywords=Derek+Bousfield+impoliteness

Clare Hardaker on Trolling (around 1 hour 10 minutes) these are examples of her non-academic work

https://www.theguardian.com/profile/claire-hardaker

Lynn Truss ‘Talk to the Hand’ (around 1 hour 11 minutes)

https://www.amazon.com/Talk-Hand-Bloody-Rudeness-Reasons/dp/1592401716

Journal of Politeness Volume 14 Issue 2 (around 1 hour 12 minutes)

https://www.degruyter.com/view/j/pr.2018.14.issue-2/issue-files/pr.2018.14.issue-2.xml

Thanks for listening!!

More from Derek:

https://www2.mmu.ac.uk/languages/staff/profile/index.php?id=111

Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/

Learn more about Emotion at Work: https://www.emotionatwork.co.uk

Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/

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Emotion At Work - Episode 45 - Emotion at Work in Emotion Expression
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10/02/20 • 82 min

Fair warning for you fair listener, this podcast includes mention of pineapple on Pizza, sorry!! I found the guest for this podcast when I was reading one of his papers and I LOVED it. The link will follow in the show notes. We open up with the standard unexpected and innocuous question and that takes us into the pineapple incident and then we get into the podcast proper. Arik discusses three characteristics that impact and affect the appropriateness of emotion expression (and associated social outcomes for the displayer), they are: Characteristics of the displayer - e.g. Gender Characteristics of the display - e.g. Intensity of the emotion Characteristics of the context - e.g. the setting (virtual vs face to face/physical) He also goes on to discuss the idea of emotion (in)authenticity too which I found fascinating. I also (maybe cheekily) make some suggestions about how his model may be enhanced by looking at some socio-linguistics elements too. For me, the social aspects of emotional expression, especially in the workplace are under-discussed and under-researched, hence my wanting to do this podcast. If you want to get hold of Arik you can find him here: Your links and references to the key areas and ideas we discussed are below: Around 12 minutes Arik mentions his research in a hospital setting and you can find that paper here - https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3419399/ Around 20 minutes Arik and I talk about anger as an emotion and 'the line' and there is an interesting research paper on that here - https://journals.aom.org/doi/full/10.5465/amr.2007.25275495 Around 25 minutes Arik mentions a study about the moderating factor of clarity of the transgression or if you have been 'wronged' and you can find that here - https://psycnet.apa.org/record/2018-00986-009 Around 30 minutes Arik mentions the study that he did that explored how happiness and anger spread around virtual teams and you can find that here - https://psycnet.apa.org/record/2011-16723-003 Around the same time, I mention emotional contagion, and here is a great paper on emotional contagion in organizational life - https://www.researchgate.net/profile/Sigal_Barsade/publication/329902131_Emotional_contagion_in_organizational_life/links/5c85c1af92851c69506b238c/Emotional-contagion-in-organizational-life.pdf Around 34 minutes Arik mentions the research is done in the lab and the field around happiness and sadness and the impact on outcomes for the 'display-er' and you can find that here - https://psycnet.apa.org/record/2018-00986-009 Around 36 minutes we talk about the paper that got me interested in chatting with Arik and you can find that here - https://www.ncbi.nlm.nih...
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Aug 31st, 2021 In this episode, Phil talks about Emotional Sensitivity or more commonly known as Hot Triggers. No guest is featured here but rather it includes targeted questions and reflection times throughout the episode for you as a listener to consider. The areas of focus are; what shapes hot triggers or emotional sensitivity, how to identify them and signposts strategies to deal with them once identified. There are regular places to pause and reflect with guided questions from Phil. Looking first at defining emotional sensitivity Phil gives three factors to consider; things that grab easily and/or that grab you hard and/or that you hold on to. These are there to help you identify what your hot triggers may be. Secondly, Phil introduces four factors that can increase emotional sensitivity; the intensity when the trigger was formed, the number of times it has occurred, how early in life it happened and similarity to the evolutionary theme. Next, Phil shares some research into why we regulate emotions so we can use that to inform our thinking on how we may be more or less sensitive to triggers. Finally, Phil brings the podcast to a close and gives some final space for reflection. Your resources: Phil mentions the related podcast episodes https://emotionatwork.podbean.com/e/episode-37-special-edition-a-focus-on-emotion/ https://emotionatwork.podbean.com/e/episode-27-emotion-at-work-in-emotion-regulation/ https://emotionatwork.podbean.com/e/episode-25-emotion-at-work-in-emotional-exploitation/ https://emotionatwork.podbean.com/e/episode-24-emotion-at-work-in-emotional-intelligence/ He also talk about appraisal theory and here is a link to a fab article that gives a headline overview of the different (psychology-based) theories of emotion. https://www.verywellmind.com/theories-of-emotion-2795717 A fantastic paper summarising emotional labour, dipping into emotional sensitivity & signposts to other research too https://www.researchgate.net/profile/Sander-Koole-4/publication/240236228_The_psychology_of_emotion_regulation_An_integrative_review/links/6047980c299bf1e0786933a6/The-psychology-of-emotion-regulation-An-integrative-review.pdf This open access chapter gives a good summary of the three orients of emotion regulation https://people.socsci.tau.ac.il/mu/galsheppes/files/2014/10/2011-3.pdf This is Paul Ekman’s book that Phil refers to https://www.paulekman.com/resources/books/amp/
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In this episode of the Emotion at Work podcast, Simon Blake, CEO of Mental Health First Aid England, shares insights on the intersection of work and well-being.

The discussion emphasises the vital role of connection, purpose, and relationships in creating positive workplace environments, revealing that a significant percentage of managers rise to their roles by circumstance rather than design.

Simon identifies key strategies for creating mental health in the workplace, including considerate design of roles and open communication.

The episode highlights the importance of vulnerability in conversation, offers practical phrases for clearer discussion and encourages a shift in focus towards joy and fulfilment instead of stress management at work, alongside recommendations for further reading to enrich understanding of workplace mental health.

Links

Simon Blake LinkedIn: https://www.linkedin.com/in/simonblake/

Mental Health First Aid UK: https://mhfaengland.org/individuals/

Research paper - Managers feel the Pinch Managers_Feel_The_Pinch_Report_PDF-2.pdf (emotionatwork.co.uk)

Kim Scott's book - Radical Candor Radical Candor: Fully Revised and Updated Edition: How to Get What You Want by Saying What You Mean: Amazon.co.uk: Scott, Kim: 9781529038347: Books

Brene Brown - Anxiety, Calm, and Over-/Under-Functioning - Brené Brown (brenebrown.com)

Find Your Why by Simon Sinek - Find Your Why: A Practical Guide for Discovering Purpose for You and Your Team: Amazon.co.uk: Mead, David, Docker, Peter, Sinek, Simon: 9780143111726: Books

Desert Island Discs - BBC Radio 4 - Desert Island Discs

Podcast series A Muslim & A Jew - A Muslim & A Jew Go There Podcast Series – Apple Podcasts

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This episode picks up the Emotion at Work in Stories theme I shared at the start of 2018. This time with Amanda Arrowsmith as my guest, we take a trip into how imposter syndrome has been a part of her life from early childhood but really took hold in her early twenties.

We explore this internal voice that often tells her that she’s not good enough, not enough, that she will be found out and can cause crippling self-doubt. We get into where that voice has come from, what has given it voice, how she quietens it, her strategies for working with it effectively.

As well as exploring the practical, tangible and everyday things Amanda has done and continues to do, we get into how society, norms and life can shape the formation and growth of this ‘inner critic’.

With this being a Stories episode there aren’t many references as such. There are some things from the news and other places we talk about and here are the links to those things:

A story about the liver branding surgeon

http://www.bbc.co.uk/news/uk-england-birmingham-42663518

Reading I did around types of Imposter Syndrome

https://www.fastcompany.com/40421352/the-five-types-of-impostor-syndrome-and-how-to-beat-them

Does imposter syndrome affect women more than men?

http://www.slate.com/articles/business/the_ladder/2016/04/is_impostor_syndrome_real_and_does_it_affect_women_more_than_men.html

Sas Petherick

http://www.saspetherick.com

A blog from Gemma Dale (@HR_Gem) on Imposter Syndrome

https://hrgemblog.com/2016/06/21/the-imposter-within/

More from Amanda:

LinkedIn: https://www.linkedin.com/in/amandaarrowsmith/

Twitter: https://twitter.com/AJ_Arrowsmith

Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/

Learn more about Emotion at Work: https://www.emotionatwork.co.uk

Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/

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Emotion At Work - Episode 31 - Emotion at Work in the Hub
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09/27/18 • 45 min

It’s a solo outing for Phil on this episode as he wanted to do a stock take, update and the future type episode. In this, he shares the creation of the ‘Emotion at Work hub’, why this hub has been created and what it is there to do. Phil also explores his ongoing research, his experiences with psychological pressures that influence his behaviour. He also outlines what you fair listener can expect over the coming months. Here are your references: The Emotion at Work hub https://community.emotionatwork.co.uk Joe Navarro’s book https://www.amazon.com/What-Every-BODY-Saying-Speed-Reading/dp/B006ZNFEKW How academic journals are ranked https://en.m.wikipedia.org/wiki/Journal_ranking HR’s most influential thinkers list http://www.hrmagazine.co.uk/hr-most-influential/2018-results Rob Briner can be found here: https://twitter.com/Rob_Briner?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor Mark Gilroy can be found here: https://twitter.com/thatmarkgilroy?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor Nick Court can be found here: https://twitter.com/scruffy_nick?lang=en His company the PX (People Experience) Hub can be found here: https://pxhub.io Simon Heath can be found here: https://twitter.com/simonheath1?lang=en Julie Drybrough can be found here https://mobile.twitter.com/fuchsia_blue?locale=el Episodes 12, 24 and 29 https://emotionatwork.podbean.com/e/episode-12-emotion-at-work-in-impression-management/ https://emotionatwork.podbean.com/e/emotion-at-work-anniversary-special/ https://emotionatwork.podbean.com/e/episode-29-emotion-at-work-in-banter-impoliteness-and-power/ Ross Garner can be found here: https://mobile.twitter.com/rossgarnergp My paper can be found here: https://www.degruyter.com/view/j/pr.2018.14.issue-2/pr-2018-0012/pr-2018-0012.xml?intcmp=trendmd

Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/

Learn more about Emotion at Work: https://www.emotionatwork.co.uk

Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/

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Emotion At Work - Episode 17 - Emotion at Work Stories - Burnout
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02/24/18 • 100 min

This episode picks up the Emotion at Work in Stories theme I shared at the start of 2018. This time with Amy King as my guest, we take a trip into how burnout has been a part of her life in recent years.

We explore the knowing and not knowing that you are becoming burned out, how loving what she does has contributed towards Amy's burnout experience and how she now approaches life (or does her best to do so) in a way that will prevent it from happening again.

As well as exploring the practical, tangible and everyday things Amy has done and continues to do, we get into how psychology, sociology and wider aspects of burnout.

With this being a Stories episode there aren’t many references as such. There are some things from the news and other places we talk about and here are the links to those things:

When not being sick causes harm

https://hrmannz.com/2018/02/10/in-sickness-and-in-health/

Book - The Obstacle is the Way

https://www.amazon.co.uk/Obstacle-Way-Ancient-Adversity-Advantage/dp/1781251487

Sleep and Burnout

https://vanwinkles.com/putting-the-pieces-together-burnout-insomnia-and-career-satisfaction

Blog post from Karen Bevan about her experiences with what she calls a 'breaking point'

http://hrentrepreneursnetwork.com/2018/02/09/a-post-i-never-thought-id-have-to-write/

A TED talk that Any shared with me that she likes and thinks needs to be in the show notes

https://www.ted.com/talks/susan_david_the_gift_and_power_of_emotional_courage

More from Amy:

LinkedIn: https://www.linkedin.com/in/amycharlotteking/

Twitter: https://twitter.com/Amy_C_King

Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/

Learn more about Emotion at Work: https://www.emotionatwork.co.uk

Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/

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In this longer than usual episode, I interview Sarah Higgins who is a Leadership Coach and Author of her own book The Power of Love Leadership. Here, she developed 7 Strategies for leadership, team, business, and life to not only drive success but to manage and understand one’s own emotions in order to become a better leader (and person really).

We walk through Sarah’s Model in Detail from the different components like Fear to each of the 7 Strategies which are Gratitude, Hope, Learning, Forgiveness, Enthusiasm, Compassion, and Humility. She opens up about how she came to not only use the model with leaders but also with herself, with her daughter, and in all kinds of contexts. The topic of how we are not taught to manage our emotions is discussed at length and Sarah gives some really great examples of how she has learned to manage them within herself, and tips for others to do the same.

Your resources:

5 min – Sarah Higgins Book The Power of Love Leadership

https://www.amazon.de/-/en/Sarah-Higgins/dp/1912300346

12 + 17 minutes – Sarah’s Model (Picture in show notes)

1h 12min – Andy Cope’s The Art of Being a Brilliant Teenager Book

https://www.amazon.com/Art-Being-Brilliant-Teenager/dp/0857085786

1h 16min – Patrick Lencioni’s The Truth About Employee Engagement: A Fable About Addressing the Three Root Causes of Job Misery Book

https://www.amazon.com/Truth-About-Employee-Engagement-Addressing/dp/111923798X

1h 24min – we promised a bunch of resources then, so here you go:

The website of Sarah’s mentor Nicki Vee

https://mastercoach.training

Patrick Lencioni TED Talk

https://youtu.be/O5EQW026alY

Brene Brown TED talk

https://www.youtube.com/watch?v=iCvmsMzlF7o

Louis Theroux Grounded Podcast – Episode with Ruby Wax about Vulnerability

https://podcasts.apple.com/gb/podcast/14-ruby-wax/id1508985962?i=1000503050570

Happy listening!

More from Sarah:

LinkedIn: https://www.linkedin.com/in/sarahjlhiggins/

Email: [email protected]

Follow us on Instagram for exclusive Podcast updates! https://www.instagram.com/emotionatworkpodcast/

Learn more about Emotion at Work: https://www.emotionatwork.co.uk

Connect with Phil: https://www.linkedin.com/in/phil-willcox-02013425/

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FAQ

How many episodes does Emotion At Work have?

Emotion At Work currently has 80 episodes available.

What topics does Emotion At Work cover?

The podcast is about Podcasts and Business.

What is the most popular episode on Emotion At Work?

The episode title 'Episode 1 - Emotion At Work, our FIRST EVER podcast' is the most popular.

What is the average episode length on Emotion At Work?

The average episode length on Emotion At Work is 64 minutes.

How often are episodes of Emotion At Work released?

Episodes of Emotion At Work are typically released every 23 days, 17 hours.

When was the first episode of Emotion At Work?

The first episode of Emotion At Work was released on May 9, 2017.

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