The Trust Advantage: Exploring Authenticity and Transparency in E-Commerce
eCommerce Made Easy - Growing your Online Business12/05/23 • 17 min
The first step to fostering long-lasting customer relationships is creating trust. However, how do we do that? In the second episode of our Customer Trust series, we dive into how you can set realistic expectations & avoid blindsiding your customers with the unexpected.
From using clear language that your customers can understand to presenting products & buying process with transparency, we aim to transform your eCommerce business into a trusted brand! Equip yourself with valuable insights and strategies that will make trust-building a breeze.
Mentioned Resources:
Customer Trust Series Part 1: The Power of Testimonials
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This week’s episode is sponsored by our Search Engine Optimization Mini Course. Our Free online digital course that teaches eCommerce and website owners how to level up their search engine rankings with some simple, doable steps! Join us at www.ecommercemadeeasypodcast.com/seominicourse/
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12/05/23 • 17 min
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eCommerce Made Easy - Growing your Online Business - The Trust Advantage: Exploring Authenticity and Transparency in E-Commerce
Transcript
A lot of clients ask me how they can build customer trust . It's actually one of the first things I look for when I'm doing a website audit . I want to see if the website is building customer trust right away and pretty much immediately when you look at it .
Carrie SaundersWithout customer trust , a customer is far , far less likely to
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