Dragonproof Ecommerce - How Empathy Can Be Misconstrued In A Remote-First World - Scott Winter/Brain-Friendly Dynamics

How Empathy Can Be Misconstrued In A Remote-First World - Scott Winter/Brain-Friendly Dynamics

02/07/22 • 32 min

Rick and Scott dig in to how in a remote-first world you can no longer manage your team and gauge the emotional temperature by leaning on pony walls and observing while people work. The pandemic has now instituted a permanent sea-change in the tools required to emotionally support and manage your staff - but the ultimate goal of a psychologically safe work environment is still of utmost importance for your business.

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Maya Jewelry’s Soulful Leadership, with Corey Lolley

Coming back strong from the extremely uncertain conditions of spring 2020, Maya Jewelry drew upon the power of its community and network of artisans to build an outstanding new chapter for the brand. Owner Corey Lolley joins Rick Wilson to discuss some of the intangibles which factor into sustainable business, starting with investing humanity into every step of the decision-making process.

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What Is The Nature Of Happiness? Emotional Health In The Workplace & Beyond - Richard Otey

What is the nature of happiness? A rapidly shifting digital economy and once-in-a-generation stresses demand that employers support an emotionally balanced workplace - starting with themselves. This week, Rick and Rich unpack the factors that drive happiness, how personal joy can ripple through an organization, and why choices that prioritize emotional health align with company goals.