
Special Edition Salesforce TDX 2025 Part One
03/10/25 • 46 min
In this episode, we explore:-Salesforce's overall Agentic AI strategy and the latest announcements from TDX 2025.
-The evolution of AI Assist and how it's transforming business automation.
-Real-world applications of AgentForce, including a fascinating case study on how AI is enhancing customer interactions and support.
-The future of digital labor and how businesses can leverage AI to improve productivity and collaboration.
-Insights into the AgentBlazers initiative and the importance of community in driving AI adoption.
Plus, stay tuned for an exciting demonstration of the Agentic Robotic Operating System, showcasing how AI can be integrated with robotics to solve real-world problems with Charlie Isaacs, CTO Customer Connection and Julia Reguera, Sr Solution Engineer.
Don't miss this insightful conversation that will help business leaders understand the impact of AI on their operations and the future of work!
Subscribe to our channel for more episodes on AI, business automation, and technology trends!
In this episode, we explore:-Salesforce's overall Agentic AI strategy and the latest announcements from TDX 2025.
-The evolution of AI Assist and how it's transforming business automation.
-Real-world applications of AgentForce, including a fascinating case study on how AI is enhancing customer interactions and support.
-The future of digital labor and how businesses can leverage AI to improve productivity and collaboration.
-Insights into the AgentBlazers initiative and the importance of community in driving AI adoption.
Plus, stay tuned for an exciting demonstration of the Agentic Robotic Operating System, showcasing how AI can be integrated with robotics to solve real-world problems with Charlie Isaacs, CTO Customer Connection and Julia Reguera, Sr Solution Engineer.
Don't miss this insightful conversation that will help business leaders understand the impact of AI on their operations and the future of work!
Subscribe to our channel for more episodes on AI, business automation, and technology trends!
Previous Episode

Intelligent RevOps: Leveraging AI for Sales Success
Welcome to this week's episode of the Disambiguation Podcast! Join host Michael Fauscette as he dives into the world of Intelligent RevOps and explores how AI is transforming sales success.
In this episode, Michael is joined by Tony Keskinen, the Chief Product Officer and co-founder of 180Ops. With a rich background in advertising and customer journey analytics, Tony shares insights on how AI can help sales teams overcome challenges, improve decision-making, and drive revenue growth.
Key topics discussed include:-The impact of AI on sales productivity and revenue operations
-How 180Ops leverages data to provide actionable insights for go-to-market teams
-The importance of integrating internal and external data for better customer understanding
-The shift from predictive to prescriptive analytics in sales strategies
-Real-world applications of AI in optimizing sales processes and customer relationships
Tony also highlights the significance of creating a unified information model across sales, marketing, and customer success to maximize customer lifetime value.
Don't miss this insightful conversation that uncovers the future of revenue intelligence and the role of AI in shaping sales strategies!
Tune in now and discover how to leverage AI for your business success!
If you enjoy the episode, please like, share, and subscribe to our channel. For more research on AI and business automation, visit arionresearch.com.
Next Episode

Special Edition Salesforce TDX 2025 Part Two
Welcome to Part 2 of our special edition podcast from Salesforce TDX 2025! In this episode, host Michael Fauscette sits down with Kushwant Singh, SVP of Product Management at Salesforce, to dive deep into the world of agentic AI and the innovative AgentForce platform.Join us as we explore:-What agentic AI means and how it serves as a "digital neighbor" for organizations.
-The key differentiators of AgentForce compared to traditional AI solutions.
-Real-world use cases, including how companies like AAA and Smartsheet are leveraging agentic AI to enhance customer experiences.
-The importance of trust, governance, and personalized interactions in AI applications.
-How businesses can effectively integrate agentic AI into their workflows and the role of APIs in this process.
Whether you're a business leader looking to understand the impact of AI on your organization or a developer interested in the technical aspects of building agents, this episode is packed with insights and practical advice.Don't forget to like, share, and subscribe for more episodes on AI, generative AI, and business automation! If you're an expert in these fields, reach out to us at [email protected] more research on AI and other software, visit arionresearch.com.Join us next week for more exciting discussions on the Disambiguation Podcast!
Disambiguation - Special Edition Salesforce TDX 2025 Part One
Transcript
Special Edition Salesforce TDX 2025 part 1
Michael Fauscette:
Welcome to Disambiguation. I'm your host, Michael Fauscette. Each week, we interview experts in artificial intelligence, generative AI, and business automation to help business leaders understand how to use these tools for the biggest business impact. Hello and welcome to a special edition of the disambiguation podcast this time from Salesforce TDX 2025 in San Francisco. Although you can tell I'm not in San Francisco r
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