Conflict resolution is like driving at night in the fog

09/02/21 • 5 min

Better conflict resolution habits don’t start with learning a new approach and then trying it in your next difficult conversation. Just as you wouldn’t start running and try a marathon the following week, better conflict resolution habits begin with a slow, steady build. Here are some ways to start strong and build from there.

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To receive transcripts of new episodes automatically, subscribe at tammylenski.com/subscribe/.

Previous Episode

Three threads at the heart of every argument

When we argue, and particularly when we argue with loved ones and colleagues — those with whom we are in ongoing relationship — the argument has three threads at its core. It doesn’t matter what we’re arguing about; those three threads are there. When we attend to those three threads, we set the stage for a much better conversation.

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Next Episode

To reduce defensiveness, build up the social bond

Deflecting blame, denying responsibility, and minimizing negative impact are defensive behaviors that make problem-solving conversations frustrating. To reduce defensiveness and increase their willingness to take responsibility, use this research-supported approach when you confront.

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