Fran Mether: Co-founder and Strategic Business Designer at Arteri

02/07/24 • 57 min

In this episode, Ellen interviews designer Fran Mether about her career journey and founding the service design consultancy Arteri. Fran discusses growing up in a creative household in Canberra and studying industrial design. After working for major retailers in Melbourne, Fran became inspired by human-centered design approaches that create impact. She relocated to Canberra to work on strategic projects for clients like the ATO. Fran then co-founded Arteri with her business partner to pursue her passion for service design. She shares how her background in industrial design informs Arteri's creative, tangible workshops that help organizations reimagine challenges. Join us as Fran reflects on transitioning from designing products to transforming services and systems.

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Joseph Hallahan: Head of Design at StarRez

On this episode of Digitally Diverse, Ellen talks to Joseph Hallahan, Head of Design at StarRez. Joseph recounts his 15 year career journey from agency work to becoming a part owner and eventually launching his own startups. He shares insights from his current role as Head of Design at Starres, a global student housing platform, and the differences between agency and in-house work. Joseph discusses how he helps maximize value for Starres' university customers, and is motivated by continuous learning and new challenges like implementing customer research practices. With his background in multimedia design, Joseph brings a breadth of experience across industries that informs his current work. Throughout the conversation, Joseph provides an inside look at his multifaceted career path and approach to design leadership.

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Jane Hamilton: Head of Design and UX at Superhero

Join us as we follow Jane's journey from a small town in Australia to leading design at a fintech startup. Growing up near Port Macquarie, Jane found her passion for design while studying graphic design in Newcastle. After some globe-trotting adventures and a career change, she discovered user experience design and honed her skills in Sydney. Jane built her experience at agencies before realizing fintech was her true calling. Though a stint at a corporation proved too restrictive, Jane finally found her fit as Head of Design and Experience at Superhero. Now, she leads a growing team focused on design systems and research. Tune in to hear how Jane continuously evolved both her skills and her career to end up doing what she loves.