
An Honest Conversation With Dr. Howard Farran Of Dentaltown About The Future Of Dentistry
08/23/21 • 34 min
Chris Pistorius talks with Dr. Howard Farran, the founder of the incredibly popular online dental community, Dentaltown. Chris & Howard have an open and honest conversation about all things dental.
Chris Pistorius talks with Dr. Howard Farran, the founder of the incredibly popular online dental community, Dentaltown. Chris & Howard have an open and honest conversation about all things dental.
Previous Episode

Howard Speaks: How do you manage people?
First you need to stop doing it backwards. If you get the wrong person you spend all your time managing that person, you get poor results, and then you look like a bad manager. Get the right person who is already internally motivated, loves to work, loves their new job, who gets along with people, now you barely have to manage them and they’re making you look like a pro, because that’s how the pro’s do it. Sporting teams couldn’t manage me to be an NFL quarterback or the next ballerina. Your new hire has to already have the natural ability first. As far as turnover, it should mostly be at the new employee beginning as you and/or the new hire find out the new job isn’t a fit and then at the other end have employees that have been with you since the beginning. Whenever the person doing all the hiring is the only person in the company who’s been there for more than five years and no one else has made it five years then the wrong person is doing all the hiring.
Next Episode

Howard Speaks: Dentists could hit a Hank Aaron sized grand slam
Dentists could hit a Hank Aaron sized grand slam if they could just learn and implement any of the major business lessons that Denny’s have used in over 1,702 locations since Harold Butler and Richard Jezak founded the first Denny’s in 1953 in Lakewood, California. Denny’s are 24/7/365 explaining why in 1988 more than 700 of their 1,221 stores didn’t even have locks. During an economic contraction being poised for growth means you’re conveniently available, with low enough overheard, to perform profitable, high volume quality dental services with low prices. During an economic expansion... this strategy is even better. I’d rather own McDonalds (MCD) any day with a $177 Billion market cap than Ruth Chris (RUTH) with a $700 Million market cap.
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