Case Acceptances Starts with the Phones
05/29/24 • 19 min
Eric Vickery and Alex Nottingham JD MBA discuss how success starts with the first interaction - phone skills are vital for case acceptance as this interaction builds trust and rapport which impacts long-term patient relations.
Resources:
- All-Star Live Dental Training Events: https://allstardentalevents.com/
- Dental Coaching: https://www.allstardentalacademy.com/services/dental-coaching/
- Dental Practice Growth Webinar: https://1.allstardentalacademy.com/webinar-dpe
Eric Vickery and Alex Nottingham JD MBA discuss how success starts with the first interaction - phone skills are vital for case acceptance as this interaction builds trust and rapport which impacts long-term patient relations.
Resources:
- All-Star Live Dental Training Events: https://allstardentalevents.com/
- Dental Coaching: https://www.allstardentalacademy.com/services/dental-coaching/
- Dental Practice Growth Webinar: https://1.allstardentalacademy.com/webinar-dpe
Previous Episode
Word Pictures
Motivational Moments with Eric Vickery: Use “Word Pictures,” like comparing tooth decay to a worm in an apple, to help patients understand conditions and the urgency of treatment for increased case acceptance.
Resources:
Next Episode
It's Only Business
Alex Nottingham JD MBA discusses the importance of having an entrepreneurial mindset and learning from different industries. He then shares the five steps to building an All-Star business.
Resources:
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