020: Effective Accelerationism, Fully Automated Contact Centers and Serbian Agriculture
Deep Learning with PolyAI02/08/24 • 22 min
Nikola and Michelle dish about the future of fully automated support systems, the pros and cons of effective accelerationism, and the balance between automation and human interaction in the contact center - now and tomorrow.
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02/08/24 • 22 min
Deep Learning with PolyAI - 020: Effective Accelerationism, Fully Automated Contact Centers and Serbian Agriculture
Transcript
if you've got a reasonably advanced backend, where you can integrate with a virtual assistant. There's no reason why you shouldn't be doing three quarters of your volume through that. I think longer term, there's really no reason to not pursue something that's more in the low single digits
Michellehello, and welcome back to the deep learning podcast. Today we're talking about a future where every single s
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