Noncompliant Patient Turns Into A 14 Year Long Claim Part 2

10/09/23 • 25 min

Claims manager Kurtis Marshall brings us part two of a two part series involving a case that lasted for 14 years. In this episode Kurtis discusses the trial that resulted from the challenges that multiple providers faced when attempting to provide care to a patient who included their adult child in their visits for a condition that ultimately developed into cancer. Issues surrounding documentation and patient relationship termination are addressed as we discuss this case.

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Noncompliant Patient Turns Into A 14 Year Long Claim Part 1

In this episode, claims manager Kurtis Marshall brings us part one of a two part series involving a case that lasted for 14 years. Kurtis discusses the challenges that multiple providers faced when attempting to provide care to a patient who included their adult child in their visits for a condition that ultimately developed into cancer. Issues surrounding documentation and patient relationship termination are addressed as we discuss this case.

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Plastic Surgery Patient Red Flags

In this episode claims manager Summer Heil discusses a case where a plastic surgery patient is unhappy with her surgical outcome despite only receiving the first surgery in a multi-surgery procedure. Summer outlines red flags that the patient exhibited prior to surgery which the surgeon may have utilized to determine that the patient wasn't a fit for their practice. Aspects of the highly subjective nature of cosmetic surgery outcomes are also discussed.