Always tips review
07/23/20 • 32 min
Basic review
- Crash test guess
- Covid driver results
- Do I need get ready
- Check the serial number with the label
- When you run out of time
- In person please
- Trade shopping
- Enough quotes?
- OTD, CPI
- Not your friends
- Your name is enough
- Payment calculator
- Used Car-fax or Auto-check
- flood check
- dealer repair order
Basic review
- Crash test guess
- Covid driver results
- Do I need get ready
- Check the serial number with the label
- When you run out of time
- In person please
- Trade shopping
- Enough quotes?
- OTD, CPI
- Not your friends
- Your name is enough
- Payment calculator
- Used Car-fax or Auto-check
- flood check
- dealer repair order
Previous Episode
The automobile dealer business office (F&I)
Auto dealer business office (F&I)
Salespeople make mistakes
If not written and missing, you lose
What to do with F&I
Business as usual in sales
Residual equals wholesale retail
What goes into the resale percentage?
No to everything can be as bad as yes
Geographic add-ons help resale
OEM add-ons
Dealers use add-ons
Always request the factories extended warranty
F&I is shop able
Do your add-on planning early
Next Episode
What to do if there is a problem with your deal
What to do if there is a problem with your deal or the vehicle
Watch out for the problems lists on the net
They either suggest the wrong thing or can’t explain it
If your deal has a problem
Factory problems must follow a plan
Due diligence, due process
Follow the Chain of command
Salesperson, Manager, Dealer principal or GM
Manufacturer (Company.com) and the bank
Better business (BBB.org)
Attorney general (your state.gov/attorney general)
FTC (federal)
UDAP statutes will help
Attorney last
Assertive and persistent, not aggressive
If you like this episode you’ll love
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