023 - The Power of Patience: Communication Skills in High-Stress Situations with Chris Bartolotta

08/15/23 • 52 min

UPDATE: Christopher Bartolotta has been appointed as Deputy Chief of the Avon Police Department, being selected following a nation-wide recruitment process.

Deputy Chief Bartolotta recently retired as a Captain with the Connecticut State Police, following 32 years of service. He started as a road trooper and throughout his career gained experience in all areas of enforcement function and technique, including investigations, as a member of the Major Case Squad, both as a detective and supervisor. He is also experienced on the tactical side involving high-risk incidents, as an operator, supervisor and trainer for the Emergency Services Unit.

Deputy Chief Bartolotta was an Academy Instructor, certified nationally in dozens of areas of subject matter, is an accident reconstructionist, certified Drug Recognition Expert and instructor, certified Fire Investigator, court qualified as an expert witness, experienced in accreditation and all matters of policy writing and implementing promotional processes. He has instructed in interview and interrogation, motor vehicle theft, fraudulent documents and stress and crisis management.

He received his Bachelor of Business Administration from Dowling College in Oakdale, New York; and a Master of Public Safety from the University of Virginia.
Stay in Touch with Chief Bartolotta:
linkedin.com/in/christopher-bartolotta-m-p-s-b66628235

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UPDATE: Christopher Bartolotta has been appointed as Deputy Chief of the Avon Police Department, being selected following a nation-wide recruitment process.

Previous Episode

022 - Inspiring Leadership - Lt. Col Dave Grossman on Modeling Behavior and Taking Charge

I want to express my sincere gratitude to Colonel Grossman for sharing his expertise and insights with us. To connect with and learn more from Colonel Grossman, be sure to visit his website at www.GrossmanOnTruth.com - trust me, it's worth it!
Thank you all for your continued support and for tuning in to De-Escalation Conversations. Stay tuned for more exciting episodes and interviews coming your way soon! #DeEscalationConversations #Leadership #Training
Lt. Col. Grossmon's BIO:
In their description of Lt. Col. Dave Grossman, Slate Magazine said, “Grossman cuts such a heroic, omnicompetent figure, he could have stepped out of a video game.” He has five patents to his name, has published four novels, two children’s’ books, and six non-fiction books to include his “perennial bestseller” On Killing (with over half a million copies sold), and a New York Times best-selling book co-authored with Glenn Beck.

He is a US Army Ranger, a paratrooper, and a former West Point Psychology Professor. He has a Black Belt in Hojutsu, the martial art of the firearm, and has been inducted into the USA Martial Arts Hall of Fame.

Col. Grossman’s research was cited by the President of the United States in a national address, and he has testified before the U.S. Senate, the U.S. Congress, and numerous state legislatures. He has served as an expert witness and consultant in state and Federal courts. He helped train mental health professionals after the Jonesboro school massacre, and he was also involved in counseling or court cases in the aftermath of the Paducah, Springfield, Littleton and Nickel Mines Amish school massacres.

Col. Grossman has been called upon to write the entry on “Aggression and Violence” in the Oxford Companion to American Military History, three entries in the Academic Press Encyclopedia of Violence, Peace and Conflict and has presented papers before the national conventions of the American Medical Association, the American Psychiatric Association, the American Psychological Association, and the American Academy of Pediatrics.

Since his retirement from the U.S. Army in 1998, he has been traveling full time as one of our nation’s leading trainers for military, law enforcement, mental health providers, and school safety organizations.

Today Col. Grossman is the director of Grossman On Truth, LLC (www.GrossmanOnTruth.com). In the wake of the 9/11 terrorist attacks, he has written and spoken extensively on the terrorist threat, with articles published in the Harvard Journal of Law and Civil Policy and many leading law enforcement journals, and he has been inducted as a “Life Diplomate” by the American Board for Certification in Homeland Security, and a “Life Member” of the American College of Forensic Examiners Institute.
https://www.theidea.world

Next Episode

024 - Building Bridges: A Conversation on Stress Reduction and Communication - with Adam Timm

Welcome back to another episode of De-Escalation Conversations, the podcast where we explore strategies and insights for creating peaceful and productive conversations.
In today's episode, we have the opportunity to sit down with Adam Timm, a former dispatcher from the Los Angeles Police Department who has transformed his career and now focuses on helping others in similar high-stress roles. Adam shares his personal journey of self-discovery, from being known as "Angry Adam" to becoming a kinder and more effective communicator.
After leaving the LAPD, Adam founded his own company, The Healthy Dispatcher, and has since gained nationwide recognition for his training programs. Join us as we dive into the importance of self-awareness, creating engaging learning experiences, and the power of effective communication in leadership roles.
Get ready for a thought-provoking and enlightening conversation with Adam Timm on De-Escalation Conversations.
Adam's Bio:
Adam Timm began his 20-year career in 9-1-1 as a dispatcher for the Los Angeles Police Department Communications Division, where he pioneered a stress resilience program that contributed to a 45% decrease in sick time usage. After leaving the LAPD, Adam started his company, “The Healthy Dispatcher,” to bring tools for resilience to this challenging profession.

Participants in Adam’s training classes and conference sessions praise his energetic and interactive presentation style, calling his sessions “an awesome learning experience,” “captivating, thought-provoking,” “amazing,” and “incredibly engaging.” Adam travels year-round presenting training classes, conference sessions and consulting services across the country.

He is a board-certified stress management consultant and the author of three books, including the popular, “Dispatcher Stress: 50 Lessons on Beating the Burnout,” and his most recent, “People Driven Leadership: How the Best 9-1-1 Centers Inspire Positive Change.” Adam’s articles and blog posts on Dispatcher Wellness and Effective PSAP Leadership have been read by tens of thousands.
Stay in Touch with Adam Timm:
https://thehealthydispatcher.com