The Secret Life of Digital Transformation

12/10/22 • 38 min

CXOTalk: Leadership, AI, and the Digital Economy

#digitaltransformation #socialmediatips
In this episode of CXOTalk the Chief Digital Evangelist of Salesforce, Vala Afshar, explains digital transformation strategy, trends, and advice for 2023. He also shares special advice for business leaders to be successful on social media, a topic Vala knows well since he has almost one million followers.
What are the secrets that make digital transformation initiatives succeed or fail? And how can we overcome the obstacles and challenges? Keep reading to find out!
The conversation includes these topics:
● Introduction to Vala Afshar
● Digital transformation strategy and examples for 2023
● Focus digital transformation on business rather than technology
● Trust and culture change are the foundations of digital transformation
● What are the obstacles to a successful business transformation strategy?
● What are digital transformation trends for 2023?
● How can we make digital transformation understandable to non-technical people?
● Vala Afshar’s advice on how to get followers on social media?
Read the complete transcript: https://www.cxotalk.com/episode/secret-life-digital-transformation
Subscribe: www.cxotalk.com/subscribe
Vala Afshar is an author, US patent holding inventor, weekly columnist for ZDNET, weekly podcaster, keynote speaker and social media contributor. Vala has over 845,000 followers on Twitter, generating billions of impressions per year. He has written over 250 articles since 2020. His weekly podcast started in 2016 and is projected to have over 2M viewers this year. He has interviewed over 1,000 senior executives, company founders, bestselling authors and venture capitalists. Prior to joining Salesforce in 2015, Vala served as the chief marketing officer and chief customer officer in the technology sector. He was a Salesforce customer from 2003-20215. Vala is currently working on a new book that will be published by mid 2023.

Previous Episode

What is Employee Experience?

#employeeexperience #futureofwork #workday
Employee experience describes all the touch points and interactions that employees have with their organization and work environment. Although it includes the direct benefits employees receive, such as salary and health insurance, less tangible factors like the quality of relationships with coworkers and supervisors, are equally important.
But how can companies create an intentional employee experience, which is genuinely part of the future of work? We talk with Workday's Ali Fuller, who explains.
She presents the following topics:
● What is employee experience?
● Why is employee experience so important?
● How do we cultivate employee engagement?
● How does engagement help us attract and retain employees?
● How does careful listening help us meet employee experience goals?
● What are best practices for measuring employee experience?
● What is the role of middle managers in the employee experience team?
● How do we start a workforce transformation strategy to increase employee engagement?
● What are the benefits and challenges of employee experience programs?
● Advice for HR leaders creating an excellent employee experience?
Read the full transcript: https://www.cxotalk.com/episode/what-employee-experience
Ali Fuller is GM of Employee Experience at Workday. As part of that, she leads product and development in three key product areas: Workday Today (Workday’s new home and search foundation), Workday Journeys (supporting employees during major transition and life events), and Help (knowledge and case management). Ali has led product teams at Workday for 9+ years, and, prior to that, was a consultant in the Human Capital space.

Next Episode

CIO / CTO Investment Strategy for 2023

#cio #digitaltransformation
Technology investment strategy and innovation planning are particularly challenging during this period of economic change.
In this interview, the Global CIO and CTO of the Solutions & Services Group of Lenovo, Arthur Hu, shares strategies for successful technology investment planning in 2023.
He will discuss how he aligns technology investments with business goals, evaluates potential investments, and navigates the ever-changing business landscape. As a CIO and CTO, he has a unique perspective on the role of technology in driving growth and innovation. With his guidance, you'll gain valuable insights and strategies for your own technology investment planning in the coming year.
The conversation covers these topics:
-- Navigating uncertainty: CIO investment strategy for 2023
-- What are the criteria for technology investment decisions in 2023?
-- Include technology adoption and change management in investment planning
-- Technology debt has a negative impact on business agility
-- How to plan technology budgets during times of economic uncertainty
-- How does Lenovo align business and technology investments?
-- How can CIOs create a culture of business growth?
-- The new CIO mindset of growth and business value
-- Data sovereignty, privacy, and international compliance
-- How to balance short-term results with long-term technology investments?
-- Metrics and KPIs for measuring technology investment planning
-- The best CIOs innovate to create value
-- CIO and CTO investment planning compared
-- Advice for CIOs: “Be the person of yes”
Subscribe to CXOTalk: https://www.cxotalk.com/subscribe
Read the full transcript: https://www.cxotalk.com/episode/cio-cto-investment-strategy-2023
Arthur Hu is Senior Vice President and Chief Information Officer for Lenovo as well as the Chief Technology Officer of the Solutions & Services Group (SSG).
As Lenovo’s Global CIO, Mr. Hu leads the enterprise-wide IT organization that is driving the technology-enabled transformation of Lenovo. Under his direction, Lenovo’s IT team has emerged as a strategic partner to the business groups, focusing on innovation, business value, and customer experience.
Earlier this year, Mr. Hu was appointed to the additional position of Chief Technology Officer for the Solutions and Services Group (SSG). In this role, he leads the Research and Development organization within SSG, responsible for developing innovative solutions to bring to customers worldwide.
Since joining Lenovo in 2009, Mr. Hu has held several executive and operational leadership roles in the company and is a member of the Lenovo Executive Committee.