010: Becoming a Virtuoso with Mike Rayburn

07/01/20 • 44 min

Dave Murray talks with Mike Rayburn – a guitar virtuoso, a wonderful comedian, and an awesome motivational speaker. Combine these three amazing talents and what you get is a keynote artist.

Mike is a Hall of Fame speaker. He has given two TEDx Talks and has headlined at Carnegie Hall as a musician. Instead of using PowerPoint in his keynote presentations, he uses guitar and comedy to make things more impactful, fun, and engaging.

Today, Mike talks about creating that space for your vision to flourish by adopting the concept of “what if” mentality and striving to become a virtuoso in whatever field you choose.

In this episode, you will hear:

Why you need to pay attention to hecklers
The “what if” mindset and how to apply it during challenging times
How to become a virtuoso
What significance over success means
Tips for staying fit

Resources mentioned:

The DiJulius Group: https://thedijuliusgroup.com/

Watch Mike Rayburn’s TEDx Talks:

I Know I Can't, But What if I Could?: https://www.youtube.com/watch?v=TcUaMo1DxkY
Become a Virtuoso: https://www.youtube.com/watch?v=4dY-09TeZRk

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EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

He helps thought leaders, influencers, executives, HR professionals, recruiters, lawyers, realtors, bloggers, coaches, and authors create, launch, and produce podcasts that grow their business and impact the world.

Find out more at https://emeraldcitypro.com

Dave Murray talks with Mike Rayburn – a guitar virtuoso, a wonderful comedian, and an awesome motivational speaker. Combine these three amazing talents and what you get is a keynote artist.

Today, Mike talks about creating that space for your vision to flourish by adopting the concept of “what if” mentality and striving to become a virtuoso in whatever field you choose.

In this episode, you will hear:

Why you need to pay attention to hecklers
The “what if” mindset and how to apply it during challenging times
How to become a virtuoso
What significance over success means
Tips for staying fit

Resources mentioned:

The DiJulius Group: https://thedijuliusgroup.com/

Watch Mike Rayburn’s TEDx Talks:

I Know I Can't, But What if I Could?: https://www.youtube.com/watch?v=TcUaMo1DxkY
Become a Virtuoso: https://www.youtube.com/watch?v=4dY-09TeZRk

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

Find out more at https://emeraldcitypro.com

Previous Episode

009: Making Customer Experience Your Best Marketing Strategy with Dan Gingiss

In this episode, Dave Murray talks with Dan Gingiss, speaker, consultant, and the author of Winning at Social Customer Care. He also co-hosts Experience This! Podcast.

Dan has a 20-year experience in Corporate America, mostly as a marketer, and eventually as a customer experience guy. He worked at large companies such as McDonald's, Discover, and Humana as well as some smaller startup companies. Dan has served different roles throughout his career.

Dan has been in the same chairs of the people he talks to, which is what he believes has made him a better speaker and consultant. Dan will also be on the main stage of the Customer Service Revolution Conference on October 7-8, 2020 in Cleveland, Ohio.

In this episode, you will hear:

Finding that “one thing” when attending conferences
How to address customer pain points
How to get rid of the “gamers” without affecting the rest of your customers
How remarkable customer experience can become your best marketing tool
Why a final impression is just as critical as the first
How you can win at social customer care
Journey mapping best practices
How to find employees who possess empathy
Why you need to hire employees who have good writing skills
How businesses can respond to the COVID-19 pandemic from a customer experience lens

Resources mentioned:

The DiJulius Group

Dan’s book, Winning at Social Customer Care

Experience This! Podcast: https://www.experiencethisshow.com/

Experience This! Podcast Episode 94: The COVID-19 Experience: https://www.experiencethisshow.com/episode-94-the-covid-19-experience/

***

EPISODE CREDITS:

If you like this podcast and are thinking of creating your own, consider talking to my producer, Danny Ozment.

Find out more at https://emeraldcitypro.com

Next Episode

011: Fostering Social Responsibility with DJ Santiago

Giving back to the community is not just about writing a check. Social service should be way more than that.

You have to get involved and find out what people with different backgrounds are like. And it starts with having those conversations.

In this episode of The Customer Service Revolution, John DiJulius interviews coach DJ Santiago, the Founder of Aspiring Athletes, about the need for companies and individuals to step up and address social inequality.

It isn't easy for Latin Americans to overcome the adversities that accompany the inner-city at-risk youth population. While many of his friends ended up in prison or dead, DJ found a way to beat insurmountable odds to become a professional athlete, successful business owner, and author.

Both John and DJ are board members of Believe in Dreams, a nonprofit organization that seeks to fulfill the dreams of disadvantaged children who have suffered traumatic hardships.

This is an inspiring story that we hope you enjoy!

Here are just a few takeaways: