Qualitative vs. quantitative data analysis? Today we are talking with Scott Voigt, co-founder and CEO of Fullstory about how qualitative data analysis helps you to drive conversions. Scott tells us why a solid data basis is so important for optimizing websites or apps and how a digital experience intelligence platform can help you optimize your conversion rate. He also talks about current trends in customer journey optimization.Of course, we asked Scott for book recommendations - here are his tips:
- Working Backwards, Colin Bryar, Bill Carr
- Who: The A Method for Hiring, von Geoff Smart, Randy Street
05/02/23 • 32 min
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