CRM Talk
Steve Chipman & Sam Biardo
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Top 10 CRM Talk Episodes
Goodpods has curated a list of the 10 best CRM Talk episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to CRM Talk for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite CRM Talk episode by adding your comments to the episode page.
107 Mathematical CRM Failure
CRM Talk
11/08/21 • 39 min
Sam and Steve talk about enforcing security for remote work, COVID's effect on shared workspaces, hindsight 2020 COVID predictions, Creatio's unique approach to a virtual conference, Sam's mathematical mindset around phased implementation, Salesforce sunsetting the Legacy Workflow Builder, the use cases for low code, integration uptime, people not reading iHateCRM.com, HubSpot's biggest product announcements, handling CRM custom objects, Snowflake, and Destination CRM's 2021 CRM Industry Awards. Steve also previews his thoughts on AI and marketing, which will be addressed in greater depth next month.
1 Listener
102 Jeffrey Russo of HubSpot
CRM Talk
04/14/21 • 28 min
An interview with Jeffrey Russo, Director of Product, Sales Hub Go-to-Market at HubSpot. HubSpot's evolution from a marketing system to broader front office solution, focusing on the needs of the user experience, streamlining the quote-to-cash process, moving up market, getting "technical debt" that exists within organizations out of the way of the customer experience, applying functionality such as automations across different departments and use cases, HubSpot's durable partner channel, Conversation Intelligence, sales coaching based on transcripts, applying machine learning to transcripts, honoring two party states & countries, HubSpot's advantage for applying revenue attribution to marketing efforts.
1 Listener
109 Scott Eller of Neuraswitch
CRM Talk
01/22/22 • 31 min
Steve and Sam talk to Scott Eller, Chief Relationship Officer & Co-founder of Neuraswitch about transcription, redaction, and sentiment analysis.
1 Listener
076 ERP Implementability
CRM Talk
07/17/18 • 24 min
Sam and Steve talk with Joel Schneider, president of Liberty Technology Advisors about what about what should be behind proper ERP selection and implementation processes.
Joel answers the question, "is cloud-based ERP as easy as the vendors would lead you to believe?"
Joel also addresses many of the factors that people within any organization need to consider before making a decision on an ERP vendor---whether the vendor's offering is cloud or on-premises.
The approaches to strategy, selection and implementation for ERP and for CRM are contrasted.
074 Artificial Reservations
CRM Talk
06/02/18 • 29 min
The GDPR is in effect, Salesforce earnings, CRM industry growth, data augmentation, CRM and AI, GDPR and ABM, un-gating content, conditional CTA visibility by country, the ultimate objective comparison between Salesforce and Microsoft Dynamics 365, image size and SEO, website conversion actions, the FBI’s instruction to reboot your router, Alexa privacy fail, bpm’online's conference and roadmap, their 15 use cases for AI, AI’s potential for sandbagging detection and for booking travel.
015 The CRMification of Email
CRM Talk
12/13/13 • 37 min
Glenn Lehner of LinkPoint360 and Brandon Bruce of CirrusPath, publishers of Cirrus Insight, join Steve and Sam to discuss an assortment of topics around email client to CRM integration.
062 Everything Bots
CRM Talk
04/19/17 • 32 min
Skype fail and Plan B, gated vs. ungated content, A/B testing, HTML vs. plain text nurture emails, nurture tactics, tracking with Google Analytics events, visualizing data in Google Sheets, chatbots, getting re-asked for your account number by a call center agent, forwarding non-www to www, Burger King okays Google Home, website speed and WPEngine, Arlo vs. Nest Cam, two security camera use cases.
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FAQ
How many episodes does CRM Talk have?
CRM Talk currently has 127 episodes available.
What topics does CRM Talk cover?
The podcast is about Marketing, Management, Microsoft, Podcasts and Business.
What is the most popular episode on CRM Talk?
The episode title '107 Mathematical CRM Failure' is the most popular.
What is the average episode length on CRM Talk?
The average episode length on CRM Talk is 32 minutes.
How often are episodes of CRM Talk released?
Episodes of CRM Talk are typically released every 27 days, 20 hours.
When was the first episode of CRM Talk?
The first episode of CRM Talk was released on Jul 23, 2013.
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