Creating a cosmic customer experience with Gisell Paula

09/26/23 • 56 min

Cosmic Business Breakthrough | Astrology for Entrepreneurs

Want to know one of the biggest costs in your business? 💸
👉 It’s customer acquisition – AKA finding and signing up new customers.
But how do you look after those customers once they’ve bought from you?
How do you keep them happy and coming back for more so you get the best return on your investment?
That’s what today’s guest – Gisell Paula – is an expert in.
Gisell helps small businesses create human-centric strategies that improve the customer experience and create intentional business growth.
As she says, no testimonial is as powerful for repeat business as a good customer experience.
In this episode of the Cosmic Business BreakthroughR, Gisell and I build on the astro-powered customer research prompts I gave you in episode 55, to help you create a more satisfying customer experience.
🎧 Listen now to find out:💫 How to deepen your bonds and trust with existing customers to turn them into evangelists who spread positive word-of-mouth referrals.
💫 The connection between Gisell’s strong Virgo energy and her business – how it plays to her specific strengths and potential.
💫 The five types of customer values and how to apply these to your business right now using the power of astrology.
In this value-packed episode, Gisell shows us how important it is to deliver on the promises we make in our marketing...
... as well as the potential impact of customer experience on business growth.
And, she’s created a super valuable free resource for you. 👉 Discover what actions will delight your customers and boost your business with the Astro-Powered AI Customer Experience Toolkit.
This toolkit will help you leverage the power of astrology and AI to get out of the endless sales cycle by making customer experience your competitive advantage.
As always, we’d love to know what you think and if this episode is helpful for you. Please email me or tag me @sophiapallas or Gisell @getscrategy on Instagram.
MORE ABOUT GISELL PAULA
Gisell Paula is the creative and strategic business partner service business owners have been waiting for. She does away with stiff systems and swaps them out with human-centric strategies to create intentional business growth.
Gisell is a certified leader who shepherds critical rebrands and business transformations for both small agencies and enterprise organizations and looks to make the world a more equitable place by helping businesses scale their impact.
Her website is getscrategy.com. You can find her on Instagram, Pinterest and TikTok @getscrategy.
Get her free lesson on delivering value when building your customer experience her

Before you make any plans for 2025, know this – the year ahead is packed with powerful astrological shifts and you can be prepared to work with them instead of getting derailed...

Join me for the 2025 Cosmic Business Planning Workshop, where we’ll map out a personalised plan to align your business with these transformative energies. Sign up at learn.sophiapallas.com/planning-workshop-2025

PODCAST DISCLAIMER:
The information contained in this podcast and the resources available for download or purchase are for educational and informational purposes only.

This information is not a substitute for advice from a professional who is aware of the facts and circumstances of your individual situation.

Before you make any plans for 2025, know this – the year ahead is packed with powerful astrological shifts and you can be prepared to work with them instead of getting derailed...

PODCAST DISCLAIMER:
The information contained in this podcast and the resources available for download or purchase are for educational and informational purposes only.

This information is not a substitute for advice from a professional who is aware of the facts and circumstances of your individual situation.

Previous Episode

From cosmic-skeptic to astrology business mentor with Samuel F. Reynolds

How do you go from being a complete skeptic of astrology to becoming a teacher of the very thing you were so hostile toward?
That’s a story Samuel F. Reynolds tells on this week’s podcast episode and I can’t wait for you to hear what he has to say.
In a nutshell, it was Sam’s quest to “shut up a Gemini” that led him to a life-changing visit to an astrologer.
He’s since spent over 30 years studying astrology and has created a high-profile astrology business that teaches and mentors astrologers from all over the world.
In fact, right now I’m learning from him through the Organisation for Professional Astrology’s business mentorship program.
This episode is one of my favourites so far and Sam has some incredible insights to share on how to look at your astrology chart from a business perspective.
🎧 Listen now to find out:
💫 The truth about being born on the “cusp” of two signs and what it really means in astrology.
💫 The significance of the 29th degree and the lessons you might be here to learn if you’re born right at the end (or the beginning) of a sign.
💫 Why your Moon sign is crucial when it comes to your work or career aspirations.
💫 How to understand the Part of Fortune in astrology and what that special point might mean for you and your business.
As always, I’d love to hear your takeaways from this episode – please email me or share on Instagram by tagging me @sophiapallas and Sam @sfreynolds.
MORE ABOUT SAMUEL F. REYNOLDS
Samuel F. Reynolds, a former skeptic, had a life-changing visit to an astrologer and has since spent over 30 years studying astrology. Samuel consults and teaches astrology full-time. He serves as president of the board of directors for the International Academy of Astrology, and has written horoscopes for several print and online publications. He was the co-recipient of ISAR’s 2022 Community Service Award.
You can connect with Sam on Instagram at @sfreynolds and on Twitter at @unlockastrology. His website is UnlockAstrology.com.
Sam will also be speaking at the STA World Astrology Summit on September 23-24.

OTHER LINKS YOU’LL LOVE
Set up a free birth chart with Sophia's step-by-step video guide.
Get Sophia's Astro-powered AI prompts to elevate your customer research and write better sales copy.

Before you make any plans for 2025, know this – the year ahead is packed with powerful astrological shifts and you can be prepared to work with them instead of getting derailed...

PODCAST DISCLAIMER:
The information contained in this podcast and the resources available for download or purchase are for educational and informational purposes only.

This information is not a substitute for advice from a professional who is aware of the facts and circumstances of your individual situation.

Next Episode

Cracking the code of your business astrology chart

This podcast is all about business astrology – yet so far, 60 episodes in...
... we haven’t specifically talked about analysing a business astrology chart. 😱
So why is that?
Well, I believe before you can dive into the astrological energy of your business, you first need to understand what you – as the CEO or leader of that business – bring to the table.
Because most of the people I work with are online entrepreneurs with a personal brand – we always look to YOU as the ENTREPRENEUR first.
This means we understand your energy, your style and your needs, then we look to see what the business is telling us.
But today we’re going to go there.
We’re going to unpack how to set up a business astrology chart and what it might be telling you...
🎧 Listen now to find out:
🪐 How to set up an astrology chart even if you don’t have a clear time of ‘birth’ for your business.
🪐 What the planets represent when it comes to your business and what to look out for.
🪐 How to interpret the houses of a business astrology chart compared with your personal natal chart.
🪐 Critical things to understand about your business when it comes to its long-term viability or success.
*IMPORTANT THINGS TO CONSIDER*
No business chart is going to be 100% amazing. Just like a person, every business will have its strengths and challenges.
But understanding your business chart will give you an extra layer of information when it comes to your long-term plans as well as how you market, and what kinds of activities and opportunities will be the most impactful.
It also helps you to understand and conceptualise your business as a separate entity with its own motivations and objectives.
Although you might have a personal brand, you’ve also created a business that lives outside of you – just like creating a child, it has it’s own way of being in the world.
It’s critical to understand its way so you can help it achieve its full potential.
Want to dive deeper into your business’s chart with me? Book a Cosmic Business Breakthrough Session and we can unpack it all together to give you clarity and insights into your next steps.
OTHER LINKS YOU’LL LOVE
Episode 10: The 12 Houses of an astrology chart
Set up a free birth chart my step-by-step video guide.
Use my Astro-powered AI prompts for your business chart to elevate your customer research and write better sales copy.

Before you make any plans for 2025, know this – the year ahead is packed with powerful astrological shifts and you can be prepared to work with them instead of getting derailed...

PODCAST DISCLAIMER:
The information contained in this podcast and the resources available for download or purchase are for educational and informational purposes only.

This information is not a substitute for advice from a professional who is aware of the facts and circumstances of your individual situation.