Ep.37 – TikTok, Commerce, and Coffee.

02/23/21 • -1 min

This week on commerce tea we're taking a break from talking tea and are joined by Nick Cho, who you may know as Your Korean Dad from TikTok.

Before becoming the most wholesome TikToker on the planet, Nick was better known for the coffee shop he co-founded- Wrecking Ball Coffee. Today we are going to be talking about those two worlds and how they intersect.

That's right. TikTok, commerce, and of course- coffee.

This week on commerce tea we're taking a break from talking tea and are joined by Nick Cho, who you may know as Your Korean Dad from TikTok.

That's right. TikTok, commerce, and of course- coffee.

Previous Episode

Ep.36 – How to create delightful customer experiences: Before the sale

Customer experience is one of the true differentiators in a person's online shopping experience. With more people shopping online than ever before, it's important that you, the merchant, pay attention to every step of the customer journey, providing multiple opportunities to delight your customers.

This week on the podcast we're starting a three-part series on the many opportunities to delight your customers in three phases: before the sale, after the sale but before delivery, and after delivery. This week's episode covers everything you need to optimize before the sale.

Next Episode

Ep.38 – How to create delightful customer experiences: after the sale

Two weeks ago we started a mini-series on creating delightful customer experiences. We decided to turn this three-part series into a two-part series because your time is important and we want to help you optimize your store in the least amount of time possible. For the finale of this mini-series, we're discussing how to create customer experiences that delight your customers after the sale.