Commerce Corner S1|E8: Leadership Lessons with Former 7-Eleven & Blockbuster CEO Jim Keyes

01/14/25 • 21 min

In this episode of Commerce Corner, host Justin Jackson sits down with Jim Keyes, former CEO of 7-Eleven and Blockbuster, to explore the transformative power of change, confidence, and clarity in leadership. Jim shares his "Three C's" framework, insights on navigating industry disruptions, and the enduring relevance of convenience retail. From revitalizing 7-Eleven during challenging times to early partnerships with Amazon and Uber Eats, Jim's stories are packed with actionable wisdom for retail leaders and innovators. Stay tuned for Jim's thoughts on the future of digital commerce, the importance of lifelong learning, and how retailers can embrace change to thrive in a fast-evolving market.

01/14/25 • 21 min

Commerce Corner - Commerce Corner S1|E8: Leadership Lessons with Former 7-Eleven & Blockbuster CEO Jim Keyes

Transcript

Justin: [00:00:00] Welcome everybody back to another episode of the Commerce Corner. I'm Justin Jackson with Lula and I have the great pleasure of welcoming today Jim Keyes, who in the early 2000s was the CEO of 7 Eleven and not too long after that spent time leading Blockbuster as chairman and CEO. Jim, welcome and thanks for joining.
Jim: Great to be with you, Justin.
Justin: So, so Jim, I, I couldn't help but watch some [00:00:30] of talks you've had recently and I understand what I

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