
AI for Good: How Pinnacol Assurance is Driving Change with Gemini |EP 194
02/11/25 • 25 min
Join host Veronica Raulin, Sr. Director of Advisory at SADA, as she sits down with Heather Hoyer, Change Manager at Pinnacol Assurance, to explore their innovative use of AI in the workplace. Discover how Pinnacol Assurance, a leading workers' compensation provider, is leveraging Gemini to drive change, improve efficiency, and enhance customer care. Heather shares valuable insights on their AI journey, including change management strategies, adoption techniques, and the importance of ethical considerations. Learn how Pinnacol Assurance is transforming its operations and setting a new standard for AI adoption in the insurance industry.
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Episode host: Veronica Raulin, Sr. Director of Advisory at SADA
Episode guest: Heather Hoyer, Change Manager at Pinnacol Assurance
Join host Veronica Raulin, Sr. Director of Advisory at SADA, as she sits down with Heather Hoyer, Change Manager at Pinnacol Assurance, to explore their innovative use of AI in the workplace. Discover how Pinnacol Assurance, a leading workers' compensation provider, is leveraging Gemini to drive change, improve efficiency, and enhance customer care. Heather shares valuable insights on their AI journey, including change management strategies, adoption techniques, and the importance of ethical considerations. Learn how Pinnacol Assurance is transforming its operations and setting a new standard for AI adoption in the insurance industry.
Join us for more content by liking, sharing, and subscribing!
🎙Subscribe on Spotify
🎙Subscribe on Apple
Episode host: Veronica Raulin, Sr. Director of Advisory at SADA
Episode guest: Heather Hoyer, Change Manager at Pinnacol Assurance
Previous Episode

2025 AI Insights: Key Trends and Technologies for the Future | EP 193
Explore the exciting possibilities of AI in 2025. Join host Miles Ward, Chief Technology Officer at SADA, and guest Simon Margolis, Associate CTO at SADA of AI and ML, as they dive into the rapidly evolving AI landscape. From AI platforms vs. models to agent-based workflows and service automation, this episode is packed with insights on how AI is revolutionizing industries. Discover how businesses can harness AI to increase efficiency, retain top talent, and unlock niche opportunities.
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Host: Miles Ward, Chief Technology Officer at SADA Guest: Simon Margolis, Associate CTO for AI and ML at SADA
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People, Innovation Drive Plexus’ Google Workspace Transformation | EP 195
John Veltri, Managing Director of Global Specialty Sales at SADA, hosts Kristy DeLeeuw, VP of Enterprise Transformation at Plexus, a global leader in technology solutions, to discuss Plexus's successful implementation of Google Workspace for its 20,000 employees. Kristy highlights their people-first approach, emphasizing the importance of change management, employee engagement, and continuous improvement in driving collaboration, innovation, and workforce enablement. Discover how Plexus is leveraging Google Workspace to transform its workplace and empower its employees.
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Episode host: John Veltri, Managing Director, Global Specialty Sales,
Episode Guest: Kristy DeLeeuw, Vice President of Enterprise Transformation, Plexus
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