Chief Wellbeing Officer

In episode 34 we talk to the Head of Sustainability Operations at O2 Will Kirkpatrick on how a view of community might add value to a business. From considering the corporate case for O2 and specifically how digital and mobile help connect people, to small business and their place in the local community, we examine the space where the business case meets the moral case.

Kicking off our Q4 focus on community we talk to Elissa Goldenberg, COO at The Wellbeing Project and Founder of EG Coaching & Consulting. We discuss the work of The Wellbeing Project and how they support social entrepreneurs to understand the importance of individual wellbeing and how, through giving and receiving from their community, may help mobilise the change the world needs. The video introduction for this episode can be viewed here: https://youtu.be/KKDjFN-QLDM

In the third and final episode of our Travel theme for Q3 we talk to Senior Vice President and Managing Director of Hilton UK & Ireland Stephen Cassidy. Framed around his leadership response in one of the travel sector's most badly hit industries we find messages of hope in stories regarding care for NHS workers and the positive legacy that may remain post-pandemic regarding a new way of working.

In the second of three episodes based on Travel for Q3 we talk to McKinsey Partner Melissa Dalrymple about her recent article, "Make it better, not just safer: The opportunity to reinvent travel" including the current pain points for travellers in a "friction-laden experience" and how we might get back to the golden era of travel when romance and excitement, not stress and inconvenience, were features of the travel experience. How travel companies might pivot in their ways of working and customer engagement frames the discussion around concrete action.

We're back! Kicking off the Q3 theme of Travel we talk to Matthew Wilson, Associate General Counsel EMEA and APAC at Uber about the company's response to the COVID-19 crisis, discussing the nature of pivoting, dealing with uncertainty, catering for changing customer needs, the wellbeing of younger staff, and many more topics which show how one of the world's most famous disruptors dealt themselves with the disruption of the pandemic.