Chicks In Charge: Automotive Edition

Welcome to *Chicks In Charge*, the podcast where female powerhouses from the automotiveindustry and beyond share their journeys, insights, and strategies for success in amale-dominated world. Whether you're a seasoned professional or just starting out, this show is your gateway to empowering stories and actionable advice to steer your career in the right
direction.

In our latest episode, we're thrilled to welcome a stellar lineup of guests who embody leadership, innovation, and determination:

🌟**Jenna Smith**, Founder of Revved Up Solutions. Growing up in the dealership world, Jenna effortlessly carved her path into the automotive retail industry. From initiating customer follow-ups as a teenager to building a Business Development Center for a major franchise dealer in Flint, Michigan, Jenna's journey is one of relentless pursuit and adaptation. As the
owner of Revved Up Solutions, she now empowers dealership professionals with unique follow-up videos and cutting-edge marketing techniques. Jenna is not only a dealer success consultant but also a recognized speaker, honorary professor at Northwood University, and leader in automotive community events.

🌟**Baylie Thomas**, a senior at Northwood University majoring in Marketing with a minor in Management. Hailing from Muskegon, Michigan. Baylie brings her academic prowess and enthusiasm for the automotive industry to the table, demonstrating how the next generation is set to revolutionize the market.

🌟**Savanna Sprague**, who recently graduated with a BBA in Automotive Marketing and Management and is set to complete her MBA by 2025. From Auburn, MI, Savanna has been a key part of the Northwood University International Auto Show. Her passion for the industry is matched only by her love for mac and cheese—proof that even the hardest-working minds need comfort food!

🌟**Sydney Rizzo**, a Division II Collegiate Student Athlete and standout leader at Northwood University. Graduating in 2024 with a Bachelor's degree, Sydney is set to return this fall to pursue her MBA. Her leadership extends from the soccer field to numerous campus activities, including her role as Marketing Director for the Northwood University Fashion Showcase and Signature Events Chair for the largest North American student-run outdoor new car show.

In this episode, we'll dive into Jenna's extensive experience, from her early start in dealerships to her current success with Revved Up Solutions. We'll hear from Baylie, Savanna, and Sydney about their experiences at Northwood University, their aspirations, and how they balance their academic and extracurricular pursuits.

**Special Mention:** The Full Tank Automotive Camp! Registration closed on May 28th, but if you heard about it on this episode, we have FOUR open slots just for YOU. Don’t miss out on this exclusive opportunity! MESSAGE THE CHICKS IN CHARGE FACEBOOK PAGE FOR DETAILS OR REACH OUT TO JENNA SMITH!

Join us for an inspiring conversation that highlights determination, innovation, and the future of the automotive industry through the eyes of these incredible women. Whether you're tuning in for industry insights or to glean some motivational tips, this episode of Chicks In Charge is one you won’t want to miss.

🔊**Subscribe now and get ready to be empowered by some of the brightest minds in the business!**🔊

https://www.facebook.com/jennatheautogal
https://www.linkedin.com/in/autogal/

In this episode of "Chicks In Charge," we are honored to feature Joe Ingram, a renowned sales expert and consultant with over 30 years of experience in the field. Known as the Sales Genius, Joe has revolutionized sales techniques and strategies, consistently delivering exceptional results for his clients.

Joe's impressive career in the automotive industry includes roles such as General Sales Manager, where he quickly rose to prominence and transformed struggling dealerships into top-performing establishments. His remarkable ability to elevate multiple dealerships to the #1 position in the nation for their brands has solidified his reputation as an industry leader. Achieving the pinnacle of success, Joe has managed and consulted for dealerships selling 1,000 vehicles monthly, far surpassing the industry average of 90 vehicles.

His extensive knowledge spans every department within a dealership, enabling him to provide comprehensive guidance and training to Sales teams, BDC departments, Service Departments, and Management staff. Beyond the automotive sector, Joe's expertise extends to various industries, including real estate, mortgage, software sales, and more. His adaptable strategies have consistently produced remarkable results, helping businesses across diverse sectors thrive in their sales efforts.

Joe's unique ability to simplify complex ideas and strategies sets him apart, making them easily understandable for individuals at all experience levels. His engaging and entertaining training approach, known as "edutainment," blends humor and real-life scenarios, ensuring better comprehension and buy-in from even the most seasoned professionals.

Join us as we dive into Joe's extensive experience, uncover his secrets to sales success, and explore how his innovative techniques can benefit your business. Whether you're in the automotive industry or seeking to boost your sales in another sector, this episode is packed with valuable insights and actionable strategies from a true Sales Genius. Be sure to subscribe and join the conversation with other empowered individuals making waves in the automotive sector.
https://www.facebook.com/josephingram
https://www.linkedin.com/in/joeingram

Chicks In Charge Automotive Edition welcomes special guest Matt Raymond, COO of BowtieSolutions, an outsourced service BDC solution for the automotive industry. With an extensive background in automotive business development, including expertise in CRM and DMS technology, and a specialization in automotive marketing for dealerships, Matt brings a wealth of knowledge and experience to the podcast.

In this episode, we explore Matt's journey from serving as the Director of Digital Operations at Team Automotive Group to his current role at Bowtie Solutions. Matt played a pivotal role in Team Automotive Group's impressive growth, helping the company expand from one location to a leader in North Carolina's automotive sales market with seven locations across the Carolinas. This success earned Team Automotive Group recognition on the prestigious Inc. 5000 List of America's fastest-growing companies in both 2022 and 2023. During his time at Team Automotive Group, Matt oversaw the development of the company's automotive service call center, which significantly contributed to the group's growth. Recognizing the challenges faced by dealerships and independent repair facilities in managing the business development side of automotive service centers, Matt and his colleague Kristin Dillard identified the need for a solution. This led to the launch of Bowtie Solutions, an outsourced service BDC solution specifically designed for the automotive industry and created by industry professionals for industry professionals. Matt has received immense industry recognition throughout his career. In 2021, he was honored as one of AutomotiveNews' 40 Under 40, a prestigious award that highlights young leaders making a significant impact in the automotive industry. Additionally, Matt has been recognized by Toyota, receiving the Sales Manager Excellence Award in 2015 and the Bronze Sales Excellence Award in 2013. Tune in to this episode of Chicks In Charge Automotive Edition as Matt Raymond shares his
insights and expertise in automotive business development, CRM and DMS technology, and the exciting journey of launching Bowtie Solutions. Join us as we explore the innovative solutions and strategies that are revolutionizing the automotive industry and empowering dealerships and repair facilities to thrive in a rapidly evolving market.
https://bowtieautosolutions.com/

Veronica Dunford is a seasoned professional committed to championing and empowering women and men within the automotive industry. With a career spanning over 35 years, Veronica has demonstrated a highly organized, efficient, and self-motivated approach to various roles in business development, executive management services, and technical support.
Professional Highlights:
In her current role as the Owner of Women In Automotive®, Veronica is dedicated to providing mentorship, education, training, conferences, and community support tailored to empower women and men in the automotive sector.
Client Services International, LLC Owner May 1994 - Present
With nearly three decades of experience as the Owner of Client Services International, LLC, Veronica has been instrumental in offering advisory services to identify and implement growth and marketing plans for businesses. Her expertise lies in assisting public companies or those aspiring to go public, providing outsourced services such as investor relations, web development, and marketing.
DealerBuilt Executive Vice President of Strategic Partnerships Feb 2012 - Apr 2023
In her recent role as the Executive Vice President of Strategic Partnerships at DealerBuilt, Veronica played a pivotal role in fostering partnerships and driving business development strategies. Her responsibilities included overseeing OEM, third-party integrations, and national client accounts, ensuring effective communication, and providing support to upper-level management.
Skills:
• Business development
• Corporate identity and marketing materials development
• Website design, development, hosting, updates/maintenance, and email administration
• Sales team development and training
• Internet marketing and SEO
• Technical support and computer training
• Investor and media relations
• Creation of corporate business plans for securing capital infusions
• Assistance in the process of going public/going private
In addition to being a proficient professional in various aspects of the automotive industry, Veronica’s commitment to building meaningful connections and fostering a positive work culture comes through in all that she does.

#chicksincharge #VeronicaDunford #AutomotiveIndustryLeader #WomenInAutomotive #BusinessDevelopmentExpert #ExecutiveManagement #TechnicalSupportPro #ClientServices #StrategicPartnerships #DealerBuilt #EmpoweringProfessionals #MentorshipMatters #BusinessGrowth #MarketingStrategist #CorporateIdentity #WebDevelopment #SalesTraining #SEOExpert #InvestorRelations #LeadershipInAuto #PositiveWorkCulture #CareerAchievements #EmpowerWomen #35YearsExperience #AutomotiveTrailblazer #ProfessionalJourney #BioHighlights #CorporatePlans #PublicPrivateConsultant #AutoIndustryInsider #NetworkingPro #CommunitySupport #ChampioningSuccess

Forbes, Entrepreneur and Success Magazines leading lady, the global superpreneur Danelle Delgado, known as the “millionaire maker” is one the most sought after speakers & corporate trainers on sales, business strategy, marketing, communication and human development in the world. She builds superhuman teams, turns down turnover and turns up profit. Her impact is in the hundreds of millions, and that keeps her in the headlines. “Training should be life changing and entertaining” Delgado says. As she and partner, Mike Draper, Co-Founded and launched the highly acclaimed edutainment training company TeamEngage.com, to mass success. She is also the CEO of Life Intended since 2014, best-selling author of I Choose Joy, a cancer survivor and champion mom of 3. Danelle is one of the truest underdog champion comeback stories you will ever experience... her life, her words change people. She is the true ‘Titan of Progress’.
Creators & Guests

• Jessica Burkhart - Host
• Shasta Haddock - Host