
Changing The Industry Podcast
David Roman & Lucas Underwood
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Top 10 Changing The Industry Podcast Episodes
Goodpods has curated a list of the 10 best Changing The Industry Podcast episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Changing The Industry Podcast for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Changing The Industry Podcast episode by adding your comments to the episode page.

Episode 134 - Scaring Employees in the Bathroom with Ketchup Packets with Matt Radder and Kyle Buss of GarageWorks
Changing The Industry Podcast
10/16/23 • 58 min
Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE
Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability
Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech
Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros
In this episode, David and Lucas are joined by Matt Radder and Kyle Buss from GarageWorks. They sit down for a free-flowing conversation that delves into various topics, from workplace pranks to fire incidents and the impact of YouTube demonetization.
00:02:13 Dr. Berg's top Keto video was demonetized due to content.
00:05:43 First fire caused by brake cleaner spark.
00:08:04 Financial crisis nears with no work.
00:12:38 Remembering unhealthy patterns but not taking action.
00:14:36 Car mechanic torques wheels incorrectly, causing issues.
00:18:16 Success comes from avoiding certain actions. Reflections on past experiences and personal responsibility.
00:22:10 Oil sprays everywhere, and lines popped off. No clips were used, and no inspection was done.
00:23:53 Testing, consequences, and acquiescence in ticket handling.
00:29:05 Dog needs a fix, ruining house, pissing everywhere.
00:30:29 Lady rescues a mangy dog, unfortunate biting incident.
00:33:50 Toilet stance debate during bathroom breaks.
00:38:48 Pranks in the bathroom kept employees focused.
00:42:32 IRS audits target low-income individuals unfairly.
00:44:23 Unelected officials make rules, not elected politicians.
00:46:39 Expensive car repairs deter potential customers.
00:50:17 Local shop fined for modifying Honda vehicles.
00:53:30 Confusing letters received, uncertain about content.

Episode 203 - Frank Scandura on Maintaining Business Integrity Amid Growing Industry Pressures
Changing The Industry Podcast
02/10/25 • 69 min
Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE
Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability
Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech
Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros
In this episode, Lucas and David are joined by Frank Scandura, owner of Frank's European Service in Las Vegas and a coach for Transformers Institute. Frank shares his insights on several pressing industry issues, including the challenges posed by increasing costs of business and the strain it puts on shop owners. He emphasizes the importance of maintaining strong ethical standards and focusing on people over profits, arguing that this approach will ultimately lead to success.
00:00 "Frank's Industry Insight"
08:14 Evolving Car Industry Loyalty
14:51 Impatient Car Owners
16:44 The Ruthless Business Shift
23:32 Balancing Coach Guidance and Growth
30:44 "Planning for Business Ownership"
35:38 Business Continuity Planning
37:10 Uninsured Flood Devastates Businesses
43:25 Is Solo Business Financially Viable?
50:44 Premium Service Pitch Lacking Training
54:04 Unintended Business Incentive Issues
01:01:47 Advisor Troubles Reduce Shop Revenue
01:03:24 Businesses Lack Flood Insurance

Episode 144 - From Customer Conflicts to Industry Innovations with Arun Coumar
Changing The Industry Podcast
12/25/23 • 76 min
Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE
Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability
Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech
Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros
In this episode, Lucas Underwood and David Roman welcome Arun Coumar, the mind behind Driven Auto Co in Union City, CA. Their discussion cuts to the heart of auto industry challenges, focusing on the ethical complexities of service pricing and customer service relations.
Coumar shares his transition from finance to auto entrepreneurship, bringing to the fore the delicate dance required to navigate customer expectations and the fallout from service errors. The episode illuminates the pressures on shop owners to balance top-tier service with savvy business management and the pivotal role of transparent communication.
00:00 Started free, built confidence, pursued own business.
07:28 Decisive career shift to automotive industry consulting.
11:04 Creating intake form transformed the shop's operations.
18:03 High quality, but lacking in customer service.
26:41 Free evaluation, up to $250 if needed.
28:03 Transitioned traditional shop, led improvements, became shop coach.
35:02 Struggling with tax code, hope to save time.
42:53 Bought stake, grew business, clashed with partner.
47:35 Beware, a car will break your heart.
54:07 Cylinder heads cleaned, new gaskets, unexpected repair.
59:09 Complex repair, additional costs may arise. Trackable.
01:02:43 Apology for shortage, followed by repair process.
01:05:30 Change perception of cars and service data.
01:10:46 Disagreement with podcast, proud of opinion.

Episode 145 - Matt Koppi on Overcoming Business Obstacles and Quadrupling Revenue
Changing The Industry Podcast
01/01/24 • 65 min
Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE
Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability
Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech
Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros
Matt Koppi joins David and Lucas live at ASTE 2023. He recounts his personal battle to quit smoking and its influence on his life and business. He details the crucial steps that led to a significant revenue increase for his shop, underscoring the importance of location, skilled staffing, and nurturing a positive workplace culture.
00:00 Military mechanic transitioned to mobile fleet maintenance.
06:37 Vision, determination, and expansion in small business.
08:48 Focus shifting to efficiency for shop improvement.
11:22 Hiring skilled technicians is crucial for success.
18:54 Busy single bay repair shop services used cars.
22:53 Black Mountain, small town, picturesque, unknown.
25:35 Started BMW group, grew revenue astronomically.
28:29 Struggling with hiring, growing business, and increasing sales.
30:45 Maintain a mindset to avoid getting too busy.
34:56 Many people admire Mr. Underwood's popularity.
40:00 The Soldier's wife accidentally injured his private part.
41:21 VA decisions based on liability; no lawsuit.
44:32 Wash your hands to prevent spreading germs.
47:59 Doctor relays bladder cancer fears to patients.
51:01 Father-in-law diagnosed with small cell carcinoma. Treatable but risks due to smoking.
55:33 Air Force precision shattered by hot oil.
59:14 Surround yourself with those you aspire to.
59:53 Prefer BMW, quit vaping, avoid smokers.

Episode 104 - From Tech To Mobile To Owner with Eduardo Quirindongo
Changing The Industry Podcast
03/20/23 • 69 min
Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE
Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability
Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech
Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros
In this episode, recorded live at The Summit 2023, David and Lucas sit down with Eduardo Quirindongo, the owner of Copa Mechanic in Maricopa, AZ. Eduardo shares his journey of going from a technician to a mobile mechanic to eventually owning his own business and hiring his first employees. He recounts his struggles along the way, the hard work required to make it all work out, and the lessons he learned about entrepreneurship and leadership.
Topics Covered:
How David and Lucas got started complaining on the internet. 0:00
How Ed got started in this business. 4:47
The importance of Shop-Ware and parts in your business. 12:11
All your tools are inside of the trailer?!? 15:52
How he’s doing with his production. 21:07
What is automotive training online? 25:49
Treat your employees and train your employees so they can get a job elsewhere. 32:16
What’s the future looking like for you? 39:18
Hustlers never stay mobile 44:01
The cost associated with being in business for yourself. 48:03
Biting off more than you can chew. 52:36
Stop dropping fuel tanks in someone’s driveway. 53:52
Why you have to take on the jobs you don’t want to take today. 56:23
How do you protect your business from being thrown under the bus? 1:00:41

Episode 208 - Training Hurdles, Reputation Challenges, & Standards in Auto Repair With Tim Iezzi & Ira Waldman
Changing The Industry Podcast
03/17/25 • 67 min
Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE
Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability
Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech
Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros
In this episode, Lucas and David are joined by Tim Iezzi, owner of Izzy's Auto Service, and Ira Waldman, part-owner of Malou Automotive. Ira emphasizes the importance of consistent training for technicians and how the lack of it is affecting the industry's capability to grow qualified professionals. Tim highlights the necessity for shop owners to understand and read service manuals, an often-overlooked basic skill that can drastically improve diagnostic accuracy. They also delve into the geographical differences in how shops operate, with a particular focus on the fast-paced, often cutthroat environment of the Northeast versus other regions. For insights on enhancing shop operations and understanding broader industry trends, tune into this enlightening episode!
00:00 "Online Training for Professional Growth"
09:03 Reading and Skimming Skills Benefit
12:29 Navigating Client Communication Challenges
18:53 Diagnostic Efficiency vs. Over-Testing
24:57 Beware Tech Tunnel Vision
31:28 Trust and Ethical Balance Dilemma
35:28 "Job Security Concerns Raised"
37:55 High Payroll Strains Family Business
43:50 Business Contingency Planning Concerns
52:50 Dad's OnlyFans Skit Hilarity
55:45 "Vegas Aftermarket Lips Critique"
01:00:09 Continuous Diagnostic Work Flow

ASOG Podcast Ep 28 - How To Run Off A Superstar Technician w/ Cody Gaddie of Cody's Auto Diagnostics
Changing The Industry Podcast
04/05/21 • 122 min
Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE
Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability
Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech
Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros
What goes through the mind of an A-level technician when they’re about to put in their notice?
What drove them to the point where they finally decide to leave?
Are they leaving the industry? Are they doing to another shop for better pay? Better benefits? Maybe a better schedule?
Lucas and David sat down with Cody Gaddie of Cody’s Auto Diagnostics in Tuscon, AZ to have this discussion.
Cody started his career as an entry-level technician and worked his way up to become his company’s lead diagnostician.
But, he ended up leaving for another shop and eventually had to go out on his own as a mobile diagnostician.
Cody speaks candidly on why he eventually moved out of a shop and now works for himself.
You can get more of Cody on his YouTube channel: Click Here
Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.
Click Here: Get Shop-Ware.com
Support the show
Episode 205 - Preserving Lost Arts in a Changing Industry With Jeff Eddy
Changing The Industry Podcast
02/24/25 • 70 min
Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE
Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability
Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech
Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros
In this episode, Lucas and David are joined by Jeff Eddy from Chrome Auto Repair. Jeff shares his unique journey from working in radio and TV production to becoming a successful auto repair shop owner. The conversation reveals key insights about the challenges and transitions involved in running a business, including the shift from being a technician to a business leader. Furthermore, the discussion dives into the significant impact of personal health choices on professional success, with Jeff detailing his own health journey following a heart attack. Whether you’re already in the auto repair industry or considering a career shift, this episode offers valuable perspectives on business growth and personal well-being.
00:00 "Masterful Reel-to-Reel Splicing"
10:35 Journey to Becoming a Car Mechanic
15:14 Unexpected Heart Attack Diagnosis
18:50 "Managing Daily Business Challenges"
25:47 Track Eating, Alter Habits
30:34 Discovering Weed in Vegas
36:38 Dedicated Work Ethic Ritual
39:40 Stuck in Youthful Indulgence
47:07 Price Negotiation Success
52:13 Advanced Hiring Process Success
57:58 "Adopting a Forward-Thinking Mindset"
01:01:56 Evolving Business Giving Philosophy
01:04:29 "Group Member's Weekly Surprise"

Episode 169 - Is OE Software Our Only Option? With Ben Johnson of Repairify
Changing The Industry Podcast
06/17/24 • 61 min
Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE
Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability
Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech
Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros
In this episode, Lucas and David are joined by Ben Johnson from Repairify. Ben discusses the complexities and potential malfunctions of modern car features, such as electronic parking brakes and key fobs, critiquing the trend of over-engineering. The hosts express frustrations about the high costs and impracticality of advanced vehicle technologies, including unnecessary buttons and features. Additionally, the conversation highlights the challenges independent shops face with modern diagnostics and scan tools and how Repairify’s solutions aim to bridge that gap.
00:00 Retired briefly, now excitedly working in industry.
03:09 Repairify pioneers remote vehicle access technology for repairs.
06:20 Remote OE tool scans and reprogramming services.
09:50 Issue of increasing need for car programming.
13:44 Skilled workers essential, tech shortage misconception.
16:45 Proposing standardizing vehicle access security for autocare.
19:43 Standardization crucial for secure V2V and V2X.
22:35 Adas think helps identify and recommend repairs.
27:38 Efficient use of OE tools drives satisfaction.
29:26 Positive outlook on uncertain future pricing strategy.
33:46 Expanding repair business by setting up hubs.
36:49 Comfortable salvage yard relationship, rules engine summary.
39:56 Internet service programming caused issue with car.
44:05 Parking brake caliper adjustment for reliable performance.
48:05 Shopware, a simple and unique shop manager.
49:19 Unique shop management approach, focused on problem-solving.
53:59 Over-reliance on technology causes driving issues.
56:06 Google directs driver onto winding driveway instead.

Episode 197 - The Truth about Used Parts & Deceptive Practices In Auto Repair With Jeff Compton and Keith Perkins
Changing The Industry Podcast
12/30/24 • 72 min
Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE
Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability
Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech
Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros
In this episode, Lucas and David are joined by Jeff Compton and Keith Perkins. Jeff discusses a scenario involving dishonesty in auto repair, specifically the improper use of tensioners and resistors. Keith shares his experiences and frustrations with repair malpractice, emphasizing the importance of consumer education over financial gain. The group also delves into the legal and ethical challenges surrounding the use of reconditioned car parts, highlighting the need for repair shops to balance cost savings with safety.
00:00 Crash data complicates module replacement process.
05:34 Found wired resistors near seatbelt pretensioner.
15:24 Confrontation revealed deception; honesty followed.
19:38 Son requested name removal; legal threats ensued.
25:10 Uncertainty about aftermarket windshield safety standards.
28:26 Must arbitrate Disney disputes, can't sue.
32:36 Sometimes too cautious, emphasizing legal documentation.
40:51 Class discussion quiet; had to elicit responses.
46:03 New legislation mandates state-issued locksmith identification.
48:16 Thieves violently steal cars in Canadian neighborhoods.
53:18 Argument on security vetting and second chances.
01:01:48 Seeking seals for polar bears near Churchill.
01:04:16 Social media exposes mistakes in auto repair.
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FAQ
How many episodes does Changing The Industry Podcast have?
Changing The Industry Podcast currently has 244 episodes available.
What topics does Changing The Industry Podcast cover?
The podcast is about Leisure, Management, Automotive Industry, Podcasts, Automotive and Business.
What is the most popular episode on Changing The Industry Podcast?
The episode title 'ASOG Podcast Ep 84 - Trying To Make The Industry Better with Dutch Silverstein and Mark Perkins' is the most popular.
What is the average episode length on Changing The Industry Podcast?
The average episode length on Changing The Industry Podcast is 72 minutes.
How often are episodes of Changing The Industry Podcast released?
Episodes of Changing The Industry Podcast are typically released every 7 days.
When was the first episode of Changing The Industry Podcast?
The first episode of Changing The Industry Podcast was released on Sep 29, 2020.
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