Changing The Industry Podcast

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

In this episode, Lucas and David are joined by Tim Iezzi, owner of Izzy's Auto Service, and Ira Waldman, part-owner of Malou Automotive. Ira emphasizes the importance of consistent training for technicians and how the lack of it is affecting the industry's capability to grow qualified professionals. Tim highlights the necessity for shop owners to understand and read service manuals, an often-overlooked basic skill that can drastically improve diagnostic accuracy. They also delve into the geographical differences in how shops operate, with a particular focus on the fast-paced, often cutthroat environment of the Northeast versus other regions. For insights on enhancing shop operations and understanding broader industry trends, tune into this enlightening episode!

00:00 "Online Training for Professional Growth"

09:03 Reading and Skimming Skills Benefit

12:29 Navigating Client Communication Challenges

18:53 Diagnostic Efficiency vs. Over-Testing

24:57 Beware Tech Tunnel Vision

31:28 Trust and Ethical Balance Dilemma

35:28 "Job Security Concerns Raised"

37:55 High Payroll Strains Family Business

43:50 Business Contingency Planning Concerns

52:50 Dad's OnlyFans Skit Hilarity

55:45 "Vegas Aftermarket Lips Critique"

01:00:09 Continuous Diagnostic Work Flow

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

What goes through the mind of an A-level technician when they’re about to put in their notice?
What drove them to the point where they finally decide to leave?
Are they leaving the industry? Are they doing to another shop for better pay? Better benefits? Maybe a better schedule?
Lucas and David sat down with Cody Gaddie of Cody’s Auto Diagnostics in Tuscon, AZ to have this discussion.
Cody started his career as an entry-level technician and worked his way up to become his company’s lead diagnostician.
But, he ended up leaving for another shop and eventually had to go out on his own as a mobile diagnostician.

Cody speaks candidly on why he eventually moved out of a shop and now works for himself.
You can get more of Cody on his YouTube channel: Click Here

Are you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.

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Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

In this episode, Lucas and David are joined by Jeff Eddy from Chrome Auto Repair. Jeff shares his unique journey from working in radio and TV production to becoming a successful auto repair shop owner. The conversation reveals key insights about the challenges and transitions involved in running a business, including the shift from being a technician to a business leader. Furthermore, the discussion dives into the significant impact of personal health choices on professional success, with Jeff detailing his own health journey following a heart attack. Whether you’re already in the auto repair industry or considering a career shift, this episode offers valuable perspectives on business growth and personal well-being.

00:00 "Masterful Reel-to-Reel Splicing"

10:35 Journey to Becoming a Car Mechanic

15:14 Unexpected Heart Attack Diagnosis

18:50 "Managing Daily Business Challenges"

25:47 Track Eating, Alter Habits

30:34 Discovering Weed in Vegas

36:38 Dedicated Work Ethic Ritual

39:40 Stuck in Youthful Indulgence

47:07 Price Negotiation Success

52:13 Advanced Hiring Process Success

57:58 "Adopting a Forward-Thinking Mindset"

01:01:56 Evolving Business Giving Philosophy

01:04:29 "Group Member's Weekly Surprise"

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

In this episode, Lucas and David are joined by Ben Johnson from Repairify. Ben discusses the complexities and potential malfunctions of modern car features, such as electronic parking brakes and key fobs, critiquing the trend of over-engineering. The hosts express frustrations about the high costs and impracticality of advanced vehicle technologies, including unnecessary buttons and features. Additionally, the conversation highlights the challenges independent shops face with modern diagnostics and scan tools and how Repairify’s solutions aim to bridge that gap.

00:00 Retired briefly, now excitedly working in industry.
03:09 Repairify pioneers remote vehicle access technology for repairs.
06:20 Remote OE tool scans and reprogramming services.
09:50 Issue of increasing need for car programming.
13:44 Skilled workers essential, tech shortage misconception.
16:45 Proposing standardizing vehicle access security for autocare.
19:43 Standardization crucial for secure V2V and V2X.
22:35 Adas think helps identify and recommend repairs.
27:38 Efficient use of OE tools drives satisfaction.
29:26 Positive outlook on uncertain future pricing strategy.
33:46 Expanding repair business by setting up hubs.
36:49 Comfortable salvage yard relationship, rules engine summary.
39:56 Internet service programming caused issue with car.
44:05 Parking brake caliper adjustment for reliable performance.
48:05 Shopware, a simple and unique shop manager.
49:19 Unique shop management approach, focused on problem-solving.
53:59 Over-reliance on technology causes driving issues.
56:06 Google directs driver onto winding driveway instead.

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Utilize the fastest and easiest way to look up and order parts and tires with PartsTech absolutely free.
Click here to get started: https://geni.us/PartsTech

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

In this episode, Lucas and David are joined by Jeff Compton and Keith Perkins. Jeff discusses a scenario involving dishonesty in auto repair, specifically the improper use of tensioners and resistors. Keith shares his experiences and frustrations with repair malpractice, emphasizing the importance of consumer education over financial gain. The group also delves into the legal and ethical challenges surrounding the use of reconditioned car parts, highlighting the need for repair shops to balance cost savings with safety.

00:00 Crash data complicates module replacement process.

05:34 Found wired resistors near seatbelt pretensioner.

15:24 Confrontation revealed deception; honesty followed.

19:38 Son requested name removal; legal threats ensued.

25:10 Uncertainty about aftermarket windshield safety standards.

28:26 Must arbitrate Disney disputes, can't sue.

32:36 Sometimes too cautious, emphasizing legal documentation.

40:51 Class discussion quiet; had to elicit responses.

46:03 New legislation mandates state-issued locksmith identification.

48:16 Thieves violently steal cars in Canadian neighborhoods.

53:18 Argument on security vetting and second chances.

01:01:48 Seeking seals for polar bears near Churchill.

01:04:16 Social media exposes mistakes in auto repair.