
Charles Duhigg - Building connection
12/30/24 • 35 min
How can you build a stronger connection with others during conversation?
In this episode, we are joined by guest Charles Duhigg to explore this question and share several practical examples of things you can do to build a deeper connection with the people around you.
Charles Duhigg is a Pulitzer Prize-winning reporter and best-selling author of the books The Power of Habit, Smarter Faster Better, and, most recently, Supercommunicators: How to Unlock the Secret Language of Connection.
In this episode, we discuss:
- Three categories of conversation: Practical (What’s this really about?), Emotional (How do we feel?), and Social (Who are we?)
- The importance of matching categories to build stronger connections
- The types of questions that can deepen our conversations and relationships with others
We would love to keep the conversation going, so feel free to reach out to Katrina and Stig to challenge us, ask a question, recommend a future guest, or provide feedback.
How can you build a stronger connection with others during conversation?
In this episode, we are joined by guest Charles Duhigg to explore this question and share several practical examples of things you can do to build a deeper connection with the people around you.
Charles Duhigg is a Pulitzer Prize-winning reporter and best-selling author of the books The Power of Habit, Smarter Faster Better, and, most recently, Supercommunicators: How to Unlock the Secret Language of Connection.
In this episode, we discuss:
- Three categories of conversation: Practical (What’s this really about?), Emotional (How do we feel?), and Social (Who are we?)
- The importance of matching categories to build stronger connections
- The types of questions that can deepen our conversations and relationships with others
We would love to keep the conversation going, so feel free to reach out to Katrina and Stig to challenge us, ask a question, recommend a future guest, or provide feedback.
Previous Episode

Adam Hede – Shaping a more courageous AI conversation
Adam Hede is an AI specialist at Implement Consulting Group. He helps organisations leverage artificial intelligence to improve operations and solve business problems.
With expertise in machine learning and data analytics, Adam delivers practical AI solutions tailored to client needs. His mission is to encourage business leaders to dare to push the boundaries of the conversations we have about AI.
This conversation covers:
- How to shape a bigger conversation – one that highlights the greatest potential AI can bring us
- What it takes for us to engage in a more courageous conversation
- A reflection on the words "artificial intelligence" and how they might affect our trust in the technology
We would love to keep the conversation going, so feel free to reach out to Katrina and Stig to challenge us, ask a question, recommend a future guest, and give us feedback.
Next Episode

Susan David - Emotional Agility
How do you find comfort in the discomfort of uncertainty?
In this episode we are joined by Susan David, PHD, and will bring her research and perspective to life on this topic.
Susan David (link: https://www.susandavid.com/) is a renowned psychologist and the author of the best-selling book "Emotional Agility". (link: https://www.susandavid.com/book/) Susan is a co-founder of the Institute of Coaching at McLean Hospital, a Harvard Medical School affiliate, and a frequent contributor to publications like the Harvard Business Review. Her groundbreaking work focuses on the role of emotions in psychological resilience, leadership, and personal growth.
As business leaders, most of us operate and lead in complex and uncertain environments – and emotional agility has an important role to play in how to find comfort in the discomfort of uncertainty.
In this conversation, we discuss:
· What it means to be emotionally agile
· How emotions are data points in leading transformation
· How you can authentically be in your emotions without oversharing
We’d love to keep the conversation alive.
Reach out to Katrina and Stig to challenge us, ask a question, recommend a future guest and give us feedback.
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