CEO Coaching International Podcast - 5 Keys to Scaling a SaaS Business

5 Keys to Scaling a SaaS Business

08/19/22 • 40 min

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Guest: Patrick Eldon, a coach at CEO Coaching International. Patrick is an experienced chief executive and entrepreneur, serving as CEO of orderTalk Inc. from its launch as a SaaS company to its acquisition by Uber in 2018. Under Patrick’s leadership, the company grew from a fledgling startup to a leading provider of digital ordering solutions for the restaurant industry, processing more than $1 billion in annual transactions.

Quick Background: A well-run SaaS business can generate steady recurring revenue at high gross margins with low customer churn and minimal R&D costs. But even in our increasingly digital world, scaling SaaS poses some unique challenges that require both top-notch tech and a personal touch.

On today's show, Patrick Eldon discusses five keys to scaling a SaaS business, including the strategies and key metrics CEOs should follow all the way to BIG growth.

Previous Episode

4 Keys to Preparing Your Business for Sale to Private Equity

Guest: Aakash Shah, a coach at CEO Coaching International. Prior to joining us, Aakash was the CEO of his family's chemical company, which he grew from $3 million to $100 million in sales. Aakash is also an active YPO member.

Quick Background: Any business that wants to get BIG needs cash. And while taking on private equity investment can help the CEO accelerate a growth trajectory, streamline ownership positions, and prepare for an exit, don't underestimate the amount of work that goes into finding the right investment partner. Your whole company might not be for sale, but your company should always be salable. The investments you make now in your leadership team, infrastructure, and long-term strategic planning will only improve your value when you sit down with interested parties.

On today's show, Aakash Shah reflects on how his efforts to stabilize and grow his family's business paid off with two private equity rounds and a BIG a nine-figure exit.

Next Episode

Preview the 2022 Make BIG Happen Summit

After a two-year hiatus due to the pandemic, we're thrilled to be hosting the 2022 Make BIG Happen Summit from October 20-22 at the Fontainebleau in Miami Beach, Florida.

On today’s show Heidi Smith, Chief Marketing Officer of CEO Coaching International, previews our signature event, which will be BIGGER than ever with over 500+ CEOs gathering in one place for multiple days of stimulating networking and learning. Previously, the Summit was only open to CEO Coaching International clients; however, this year the firm is welcoming applications for any qualifying CEO interested in attending.

Heidi and our podcast host Steve Sanduski, also share some tips for getting the most out of a conference and reminisce about their favorite speakers at past Make BIG Happen Summits.