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Cave Bits: Uncovering Website Analytics - SaaStrophe Series: Marketing in the Dark by Olena Bomko @ Olena Bomko

SaaStrophe Series: Marketing in the Dark by Olena Bomko @ Olena Bomko

Cave Bits: Uncovering Website Analytics

10/16/24 • 2 min

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🚀 Key Takeaways:

  • Why collaboration between marketing and sales is essential for success
  • The importance of customer research and understanding the product
  • Timeless advice from Eugene Schwartz: Great marketing starts with listening

Tune in for a candid conversation about what happens when marketers fly blind and how to avoid marketing in the dark.
In this episode, I share the story of my time as a fractional product marketer at a cybersecurity SaaS startup—where things weren’t quite as they seemed. The website was full of buzzwords, stock photos, and AI claims, but something was missing.

During my research, I discovered the sales team had a brilliant deck customers loved. Naturally, I suggested using it for the website. Then came the twist: the CMO had never seen the sales deck. That’s when it hit me—marketing and sales were working in silos, with no customer insights guiding their efforts.

10/16/24 • 2 min

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Cave Bits: Uncovering Website Analytics - SaaStrophe Series: Marketing in the Dark by Olena Bomko @ Olena Bomko

Transcript

Marketing in the Dark, a story by Olena Bomko
Once upon a time, I worked as a fractional product marketer in a sales-led cybersecurity SaaS startup. And they had a standard cybersecurity website—as you’d imagine: crammed with buzzwords, the word “AI” screamed at you from every corner of the homepage, while the stock photos stared at you with their soulless gazes.

As any good product marketer would, I started with research. During this phase, I interviewed their head of sales,

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