SaaStrophe Series: A Dark Mode for a Webinar by Michal Leszczynski @ GetResponse.com

🚀 Key Takeaways:

• The importance of having backups and contingency plans for live events
• Why audiences are often more understanding than we expect during hiccups
• How surviving a live-event disaster can make future presentations feel like a breeze

Tune in for a lighthearted look at how things can go wrong, how we recovered, and why I now approach live presentations without fear—because once the internet goes down mid-webinar, nothing else seems as scary!
In this episode, I recount the heart-pounding story of a live webinar disaster that still makes my palms sweat just thinking about it. We had everything planned perfectly—partner collaboration, smooth intros, and a couple of hundred eager attendees. Then, mid-presentation, the internet in our office block went down.

What followed was 10 minutes of sheer panic, with the team scrambling for a solution—only to have a nearby developer casually show us how to use a phone hotspot. When we finally got back online, we found our partner still presenting, with attendees joking that we had taken an extended smoke break.