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CareTalk: Healthcare. Unfiltered. - Why US Healthcare Still Falls Short

Why US Healthcare Still Falls Short

10/04/24 • 18 min

CareTalk: Healthcare. Unfiltered.

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Surprise, surprise, the US healthcare system is still the most expensive and lowest performing. That’s the message from the latest Commonwealth Fund report called Mirror, Mirror 2024: A Portrait of the Failing U.S. Health System.
In this episode of CareTalk, John and David dive into the report’s findings to uncover why U.S. healthcare remains so broken—and explore what, if anything, can be done to fix it.
This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.
As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.
TOPICS
(0:27) Sponsorship
(1:45) Looking at the Commonwealth Report on the State of Healthcare
(3:18) How Well Does U.S. Healthcare Perform for Its Cost?
(6:00) What is Care Processing?
(7:08) Where is the U.S. an Outlier in Health Concerns?
(9:30) How Private Equity Ownership is Affecting Healthcare
(10:53) Why Primary Care is in Crisis
(11:49) How the Healthcare System Can Strengthen Primary Care
(13:56) The Task of Improving Care Access
(16:30) How AI and New Technology Can Improve the U.S. Healthcare System
(17:55) Administrative Inefficiency in U.S. Healthcare
🎙️⚕️ABOUT CARETALK
CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
🎙️⚕️ ABOUT AMY BROWN
Amy Brown, the founder and CEO of Authenticx, has built a distinguished career in healthcare, advocating for underserved populations, leading teams to expand coverage, and mastering corporate operations. Drawing on two decades of experience across healthcare and insurance sectors, she founded Authenticx in 2018 to address the missed opportunities in utilizing customer interaction data. Authenticx provides healthcare organizations with a unified source of conversational data, bringing the authentic voice of the patient into the boardroom to drive growth, profitability, and improved healthcare outcomes.
🎙️⚕️ ABOUT AUTHENTICX
Authenticx was established to revolutionize how healthcare organizations listen on a large scale. By harnessing the power of AI, Authenticx transforms everyday conversations into actionable insights, aiming to uncover transformative opportunities within the healthcare sector.
With over 100 years of collective leadership experience in pharmaceutical, payer, and healthcare organizations, the team at Authenticx understands the challenges and opportunities that clients encounter, having navigated similar landscapes themselves. This deep industry knowledge drives their commitment to delivering solutions that truly address the needs of their clients and enhance healthcare outcomes.
GET IN TOUCH
Become a CareTalk sponsor
Guest appearance requests
Visit us on the web
Subscribe to the CareTalk Newsletter

Support the show

⚙️CareTalk: Healthcare. Unfiltered. is produced by Grippi Media Digital Marketing Consulting.

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Send us a text

Surprise, surprise, the US healthcare system is still the most expensive and lowest performing. That’s the message from the latest Commonwealth Fund report called Mirror, Mirror 2024: A Portrait of the Failing U.S. Health System.
In this episode of CareTalk, John and David dive into the report’s findings to uncover why U.S. healthcare remains so broken—and explore what, if anything, can be done to fix it.
This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.
As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.
TOPICS
(0:27) Sponsorship
(1:45) Looking at the Commonwealth Report on the State of Healthcare
(3:18) How Well Does U.S. Healthcare Perform for Its Cost?
(6:00) What is Care Processing?
(7:08) Where is the U.S. an Outlier in Health Concerns?
(9:30) How Private Equity Ownership is Affecting Healthcare
(10:53) Why Primary Care is in Crisis
(11:49) How the Healthcare System Can Strengthen Primary Care
(13:56) The Task of Improving Care Access
(16:30) How AI and New Technology Can Improve the U.S. Healthcare System
(17:55) Administrative Inefficiency in U.S. Healthcare
🎙️⚕️ABOUT CARETALK
CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
🎙️⚕️ ABOUT AMY BROWN
Amy Brown, the founder and CEO of Authenticx, has built a distinguished career in healthcare, advocating for underserved populations, leading teams to expand coverage, and mastering corporate operations. Drawing on two decades of experience across healthcare and insurance sectors, she founded Authenticx in 2018 to address the missed opportunities in utilizing customer interaction data. Authenticx provides healthcare organizations with a unified source of conversational data, bringing the authentic voice of the patient into the boardroom to drive growth, profitability, and improved healthcare outcomes.
🎙️⚕️ ABOUT AUTHENTICX
Authenticx was established to revolutionize how healthcare organizations listen on a large scale. By harnessing the power of AI, Authenticx transforms everyday conversations into actionable insights, aiming to uncover transformative opportunities within the healthcare sector.
With over 100 years of collective leadership experience in pharmaceutical, payer, and healthcare organizations, the team at Authenticx understands the challenges and opportunities that clients encounter, having navigated similar landscapes themselves. This deep industry knowledge drives their commitment to delivering solutions that truly address the needs of their clients and enhance healthcare outcomes.
GET IN TOUCH
Become a CareTalk sponsor
Guest appearance requests
Visit us on the web
Subscribe to the CareTalk Newsletter

Support the show

⚙️CareTalk: Healthcare. Unfiltered. is produced by Grippi Media Digital Marketing Consulting.

Previous Episode

undefined - Reducing Burnout For Frontline Healthcare Workers w/ Laudio Founder and CEO, Russ Richmond MD

Reducing Burnout For Frontline Healthcare Workers w/ Laudio Founder and CEO, Russ Richmond MD

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Nurses and frontline healthcare workers are under tremendous pressure.
Can AI help reduce this burnout?
In this episode of HealthBiz Briefs, Russ Richmond, Founder and CEO of Laudio, discusses how they're easing the burden on medical professionals by improving margins, streamlining workflows, and ultimately enhancing patient care experiences.
This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.
As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.

🎙️⚕️ABOUT CARETALK
CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
🎙️⚕️ ABOUT RUSS RICHMOND

Russ Richmond, MD, is the CEO and Co-Founder of Laudio, where he also serves as Chairman of the Board. A seasoned physician entrepreneur, Russ has built several digital health companies, including Laudio, Advanced Practice Strategies, Objective Health, Verisk Health, and D2Hawkeye. He has also advised large payers and health systems during his time with McKinsey & Company.

In addition to leading Laudio, Russ serves on the investment committee of the Mass General Brigham AI Fund. He completed his internship in Internal Medicine and Pediatrics at the University of Michigan, earned his MD from the University of Cincinnati, and holds a BS in Biology from the University of Michigan.

🎙️⚕️ ABOUT LAUDIO

Laudio was founded with a deep respect for frontline healthcare workers and a mission to address their challenges. The co-founders developed the first platform designed specifically to empower frontline leaders, improving team engagement and retention. Laudio has grown rapidly and now supports thousands of leaders across nearly 20 health systems.

The platform bridges the gap between executive goals and frontline actions, streamlining key workflows and offering AI-based recommendations to reduce administrative burdens. This enables leaders to focus on meaningful team engagement, resulting in more satisfied employees, improved patient care, and better business outcomes.

GET IN TOUCH
Become a CareTalk sponsor
Guest appearance requests
Visit us on the web
Subscribe to the CareTalk Newsletter
FOLLOW CARETALK
Spotify
Apple Podcasts

Support the show

⚙️CareTalk: Healthcare. Unfiltered. is produced by Grippi Media Digital Marketing Consulting.

Next Episode

undefined - Helene’s Impact on the Healthcare Supply Chain

Helene’s Impact on the Healthcare Supply Chain

Send us a text

This year’s hurricane season is battering states across the country, and the healthcare supply chain is feeling the pressure.
Making matters worse, Hurricane Helene has just crippled a North Carolina factory responsible for producing 60% of the IV fluids used in U.S. hospitals.
Will the healthcare supply chain buckle under the weight?
And how will patient care be impacted nationwide?
In this episode of HealthBiz Briefs, David Williams and John Driscoll explore how recent natural disasters affect our healthcare system and medical supply chains—and what these disruptions reveal about the long-term need for stronger disaster preparedness.
This episode is brought to you by BetterHelp. Give online therapy a try at https://betterhelp.com/caretalk and get on your way to being your best self.
As a BetterHelp affiliate, we may receive compensation from BetterHelp if you purchase products or services through the links provided.
🎙️⚕️ABOUT CARETALK
CareTalk is a weekly podcast that provides an incisive, no B.S. view of the US healthcare industry. Join co-hosts John Driscoll (President U.S. Healthcare and EVP, Walgreens Boots Alliance) and David Williams (President, Health Business Group) as they debate the latest in US healthcare news, business and policy.
GET IN TOUCH
Become a CareTalk sponsor
Guest appearance requests
Visit us on the web
Subscribe to the CareTalk Newsletter
Shop official CareTalk merch

FOLLOW CARETALK

Support the show

⚙️CareTalk: Healthcare. Unfiltered. is produced by Grippi Media Digital Marketing Consulting.

CareTalk: Healthcare. Unfiltered. - Why US Healthcare Still Falls Short

Transcript

Surprise, surprise, the US healthcare system is still the most expensive and lowest performing. That's the message from the latest Commonwealth Fund report called Mirror Mirror 2024, a portrait of the failing US health system. Why do we continue to be so terrible and what if anything can be done about it?

Welcome to Care Talk, America's home for incisive debate about healthcare business and policy. I'm David Williams, president of Healt

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