Jump Starting Internal Customer Relationships - Part 2 (Hall Of Fame Guidance)

02/01/19 • -1 min

In this cast, we finish up our conversation on jump starting relationships with your internal customers. Last week, we discussed the first of the 5 steps (Identifying Who, Prepping your 5 minutes snapshot, and Sending out the first email), today we'll discuss the actual customer meeting AND, Mark's favorite (because it's the ACTION step) , reporting back to your team.

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Jump Starting Internal Customer Relationships - Part 1 (Hall Of Fame Guidance)

We've been asked many times to create some podcasts for new managers - what to do early on. We both understand the requests, and at the same time always want to ask, "What about One on Ones, Feedback, Delegation and Coaching do you not understand?" ;-)

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Managing Your Boss - Part 1 (Hall Of Fame Guidance)

Managing Upwards for the most part boils down to Creating a Good Relationship with Your Boss. "Managing Your Boss" is somewhat of a misnomer in our world view; tell your boss that you're managing them and see what kind of look you get. :-)

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