LeadsCon Recap, Disgruntled Sales Reps, Artificial Intelligence, Reverse Hibachi

Explicit content warning

03/08/19 • 65 min

Bryan and Anthony return from LeadsCon in Vegas. The guys share their experience from the event. Bryan discusses a few issues at the office in Anaheim regarding data and handling a disgruntled employee. They test out a new AI company with a live call....Anthony blows up about Hibachi and provides a solution to the problem.

Previous Episode

LeadsCon, Call Center BS on Netflix, Surprise Visit, Failed Surgery

Bryan Loving joins Anthony in today’s show from the apartment in Orange County. It’s been an interesting week at the call center. Failed hire’s in New Jersey with the new campaign has Kevin on OCD overload. There was a surprise visit that was quite interesting along with Anthony being invited to participate in a play about a ridiculous call center. To end it all, a disturbing story about a failed procedure. Visit us at https://callcenterbs.com/

Next Episode

Call Center BS Theater Edition: Are You In A Bitchy Mood?

In this episode, my guests were performers Jason Compton and Annie Jay who are producing a Call Center play called Dog Collar, about job interviews and the people who inflict them. It’s a very funny concept about ridiculous Call Center surveys like “Bitch Caller”, surveying people who are in a bitchy mood lol.

Dog Collar performs April 4-12 at The Brink Lounge in Madison, WI. Visit leftofleftcenter.com for more details.