Busting the omnichannel - enterprise hacks and chats - Why HR cloud implementations need transparency - Raven Intel reveals the data behind their launch

Why HR cloud implementations need transparency - Raven Intel reveals the data behind their launch

09/22/18 • 31 min

Busting the omnichannel - enterprise hacks and chats

What if HR customers had a way of assessing the quality of the partners servicing their implementations? Would less projects run into budget and scope problems - or outright failure. Well, now they do, thanks to the upstarts at Raven Intel. During "HR tech week" in Las Vegas, at SuccessConnect 2018, Jon sat down with Bonnie Tinder and Michele of Raven Intel on the day of their official launch to dig into the motivations behind their mission - and business model. To coincide with their launch, Raven Intel released a study of 100 initial SAP customers and their experiences with consulting partners and HR vendors (see: HCM Implementation Report, 2018). Jon asks Bonnie and Michelle about the lessons they took from their study, and how troubled HR tech projects can become better HR tech projects. Bonnie and Michele explain why their approach is different than the big vendor peer review sites that are picking up steam. Jon also asks about the challenges they may face as they get customers to evaluate major consulting partners that aren't used to being publicly evaluated. Sidenote: Bonnie and Michele are childhood friends who have always wanted to work together - now they get their chance. Of the two, Bonnie speaks first on the podcast. Yes, you can get Busting the Omnichannel on iTunes.

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Overcoming the AI, ML and data science skills gap - with Vijay Vijayasankar of IBM

In their first online talk in several years, Jon Reed of www.diginomica.com is reunited with one of his old school guests for a fresh talk on the problem of hiring data science skills - and what to do about it. Vijayasankar details the types of data science skills that a data science team needs, and where the hiring gaps are. There's plenty of advice for individuals on how to fill those gaps. The guys also hit on the problem of algorithmic bias, and issues of diversity in data science. Note: this is the audio-only version of this chat. You can catch the video version on Jon's youtube: youtube.com/jonathanwreed. Yes, you can get Busting the Omnichannel on iTunes.

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