
FridAI - NotebookLM
03/14/25 • 16 min
Business Brain Podcast Episode 631 explores AI applications in business and content creation. Dave Hamilton and Shannon Jean discuss a listener’s idea to create a custom AI by uploading user manuals of all owned devices into ChatGPT, effectively turning it into a personal tech support assistant. They extend this concept to businesses, suggesting that customer service departments upload historical support tickets to train AI models, instantly improving response accuracy.
The conversation shifts to AI’s potential for content creators. Shannon considers uploading his entire written content library to an AI model for repurposing and reformatting. Dave envisions an AI tool that can be trained on personal email archives for more context-aware assistance, speculating that Google’s Gemini may soon provide such a feature.
Shannon introduces Google’s Notebook LM, an AI tool that converts written content into natural-sounding audio discussions. He explains how he uploaded a 250-page book, and the AI generated an 18-minute conversation summarizing its key points. This feature enables businesses to transform white papers, blog posts, and other text-based content into audio for easier consumption. They compare it to ChatGPT’s voice mode but highlight its passive listening benefits.
Dave shares an insight from using ChatGPT’s voice feature, emphasizing the value of delayed responses. Unlike human conversations, AI waits indefinitely, allowing users to think through responses without pressure. He notes how this improves interactions and creativity.
- 00:00:00 Business Brain – The Entrepreneurs’ Podcast #631 for Casual Friday, March 14th, 2025
- March 14th: Pi Day (also National Legal Assistance Day)
- 00:01:07 Using AI as tech support by uploading your user manuals
- 00:05:49 SPONSOR: Shopify – For anyone to sell anywhere, sign up for a one-dollar-per month trial period at Shopify.com/BusinessBrain and upgrade your selling today!
- 00:07:26 Revisiting NotebookLM
- 00:12:43 Chatting with ChatGPT...don’t worry if you take some time to reply!
- 00:15:27 Be Polite...and considerate!
- 00:16:00 Business Brain 631 Outtro
- Review Business Brain
- Subscribe to the show
- [email protected]
- Call/Text: (567) 274-6977
- X/Twitter: @ShannonJean & @DaveHamilton, & @BizBrainShow
- LinkedIn: Shannon Jean, Dave Hamilton, & Business Brain
- Facebook: Dave Hamilton, Shannon Jean, & Business Brain
The post FridAI – NotebookLM – Business Brain 631 appeared first on Business Brain - The Entrepreneurs' Podcast.
Business Brain Podcast Episode 631 explores AI applications in business and content creation. Dave Hamilton and Shannon Jean discuss a listener’s idea to create a custom AI by uploading user manuals of all owned devices into ChatGPT, effectively turning it into a personal tech support assistant. They extend this concept to businesses, suggesting that customer service departments upload historical support tickets to train AI models, instantly improving response accuracy.
The conversation shifts to AI’s potential for content creators. Shannon considers uploading his entire written content library to an AI model for repurposing and reformatting. Dave envisions an AI tool that can be trained on personal email archives for more context-aware assistance, speculating that Google’s Gemini may soon provide such a feature.
Shannon introduces Google’s Notebook LM, an AI tool that converts written content into natural-sounding audio discussions. He explains how he uploaded a 250-page book, and the AI generated an 18-minute conversation summarizing its key points. This feature enables businesses to transform white papers, blog posts, and other text-based content into audio for easier consumption. They compare it to ChatGPT’s voice mode but highlight its passive listening benefits.
Dave shares an insight from using ChatGPT’s voice feature, emphasizing the value of delayed responses. Unlike human conversations, AI waits indefinitely, allowing users to think through responses without pressure. He notes how this improves interactions and creativity.
- 00:00:00 Business Brain – The Entrepreneurs’ Podcast #631 for Casual Friday, March 14th, 2025
- March 14th: Pi Day (also National Legal Assistance Day)
- 00:01:07 Using AI as tech support by uploading your user manuals
- 00:05:49 SPONSOR: Shopify – For anyone to sell anywhere, sign up for a one-dollar-per month trial period at Shopify.com/BusinessBrain and upgrade your selling today!
- 00:07:26 Revisiting NotebookLM
- 00:12:43 Chatting with ChatGPT...don’t worry if you take some time to reply!
- 00:15:27 Be Polite...and considerate!
- 00:16:00 Business Brain 631 Outtro
- Review Business Brain
- Subscribe to the show
- [email protected]
- Call/Text: (567) 274-6977
- X/Twitter: @ShannonJean & @DaveHamilton, & @BizBrainShow
- LinkedIn: Shannon Jean, Dave Hamilton, & Business Brain
- Facebook: Dave Hamilton, Shannon Jean, & Business Brain
The post FridAI – NotebookLM – Business Brain 631 appeared first on Business Brain - The Entrepreneurs' Podcast.
Previous Episode

Discounting Our Own Experiences
The episode of Business Brain features Dave Hamilton and Shannon Jean discussing productivity, mindset, and business strategies. They open with lighthearted Hitchcock-related jokes and discuss the unpredictable nature of the South by Southwest conference. The main discussion revolves around productivity methods, particularly the concept of a “reverse to-do list” or “to-did list,” where one focuses on what has been accomplished rather than what still needs to be done. Shannon shares his preference for using reminders instead of traditional to-do lists, explaining how he frames tasks as things he wants to do rather than has to do, which keeps him motivated.
They also discuss the power of storytelling in business and personal life, emphasizing that people are naturally interested in everyday experiences. Shannon recalls a successful newsletter he wrote that started with a humorous personal anecdote, demonstrating how relatable stories can engage audiences. Dave notes that while people often downplay their own experiences, they eagerly consume mundane details from others, as seen in social media.
- 00:00:00 Business Brain – The Entrepreneurs’ Podcast #630 for Wednesday, March 12th, 2025
- March 12th: National Alfred Hitchcock Day
- 00:03:06 Michelle Penczak’s Reverse To-Do List
- 00:09:23 SPONSOR: Shopify – For anyone to sell anywhere, sign up for a one-dollar-per month trial period at Shopify.com/BusinessBrain and upgrade your selling today!
- 00:11:00 Discounting Your Own Experiences
- 00:15:39 Business Brain 630 Outtro
- Review Business Brain
- Subscribe to the show
- [email protected]
- Call/Text: (567) 274-6977
- X/Twitter: @ShannonJean & @DaveHamilton, & @BizBrainShow
- LinkedIn: Shannon Jean, Dave Hamilton, & Business Brain
- Facebook: Dave Hamilton, Shannon Jean, & Business Brain
The post Discounting Our Own Experiences – Business Brain 630 appeared first on Business Brain - The Entrepreneurs' Podcast.
Next Episode

Your Customers are Expecting to be Disappointed
In this episode of Business Brain, Dave Hamilton and Shannon Jean reflect on the unpredictable yet inspiring nature of South by Southwest and dive into two key business lessons: first, that customers today often expect to be disappointed — creating a powerful opportunity for businesses to stand out by exceeding expectations with clear communication, fast responses, and proactive service; and second, the surprising value of sabbaticals, where intentional, long-term breaks not only refresh individuals but also strengthen businesses by forcing better systems and planning.
- 00:00:00 Business Brain – The Entrepreneurs’ Podcast #632 for Wednesday, March 19th, 2025
- March 19th: Small Business Development Centers Day (also International Client’s Day)
- 00:01:09 SXSW Platinum Pass seems purpose-built for Dave
- 00:03:18 Customers are expecting to be disappointed.
- Opportunity: Delightfully surprise your customers!
- How much would you pay to get that negative review removed?
- 00:08:50 SPONSOR: SelectQuote — Get the right life insurance for YOU, for LESS, at selectquote.com/businessbrain.
- 00:10:13 SPONSOR: Shopify – For anyone to sell anywhere, sign up for a one-dollar-per month trial period at Shopify.com/BusinessBrain and upgrade your selling today!
- 00:11:31 Navigating Sabbaticals and Career Breaks — SXSW Session with Happiness Lab and DJ DiDonna
- The Power of Planning Your Future Sabbatical
- 00:25:12 Business Brain 632 Outtro
- Review Business Brain
- Subscribe to the show
- [email protected]
- Call/Text: (567) 274-6977
- X/Twitter: @ShannonJean & @DaveHamilton, & @BizBrainShow
- LinkedIn: Shannon Jean, Dave Hamilton, & Business Brain
- Facebook: Dave Hamilton, Shannon Jean, & Business Brain
The post Your Customers are Expecting to be Disappointed – Business Brain 632 appeared first on Business Brain - The Entrepreneurs' Podcast.
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