124: How to Build a Business by Being an Expert with NICU Nurse Jescalyn

Today we're chatting with Jescalyn of Love Lila Ann on Etsy. This episode was originally a business brainstorming session that we did on Blab. So please forgive some of the sound issues we had! Overall, though, we had such a great chat with Jescalyn, and what makes her business unique is that she's an expert in her field.

Jescalyn has been a NICU nurse for several years, and she saw the struggles that NICU parents face each day. She wanted to create products that would solve their problems and make them feel more at home in the NICU. While she initially developed a onesie that would work with IV's and other tubing, Jescalyn quickly discovered that it would take a huge order from China or an enormous expense for each product to manufacture her onesies in the states.

Jescalyn switched gears and solved another problem for NICU parents - it's really difficult for them to personalize their baby's space. Jescalyn designed brilliant fitted sheets that serve double duty by working as a changing pad cover, as well as fitting on any of the 3 mattress sizes used in the NICU. She did this by using a cord lock system at the corners of each sheet. How brilliant is that?!

Jescalyn also created a fitted sheet that works on a typical crib mattress as well as a pediatric hospital mattress, and she's working on developmental toys for infants who spend months in the NICU and need more stimulation.

What we Love about Jescalyn's Business

• It solves a real problem. There are so many beautiful products and shops to choose from on Etsy, but if you can pair something beautiful with something functional, you've hit gold. So many parents would love to have custom-fitted mattress covers or other products that serve a need while they are in the NICU.
• It's unique. Jescalyn's invention for versatile fitted sheets is so clever!
• It's beautiful. We mentioned this above, but it doesn't hurt that Jescalyn chooses gorgeous fabrics and patterns.
• It has great photos. This is one of the biggest problems we see with new Etsy shops - the photography is distracting, poorly done, and grainy. Jescalyn has beautiful, bright, clean photos.  She's off to a great start!
• She's an expert. Jescalyn is an expert in the area her business will serve: NICU babies and their families. She's worked as a NICU nurse for several years, and she sees the problems and struggles these babies and families face day in and day out. Being an expert on a topic is an amazing way to grow your business!

How to Position Yourself as an Expert

• Step 1: Trust in your abilities! Jescalyn had a difficult time thinking of herself as a NICU expert, but she truly is!  She's spent years working one-on-one with patients and families. She's honed her craft as a nurse, and even more importantly, she's listened and cared for families. She knows the struggles they face and how best to comfort them and encourage them. Sometimes it takes someone else affirming that you're an expert for you to really believe it and take ownership of it.
• Step 2: Write about your topic any chance that you can! With Jescalyn's background as a NICU nurse, we suggested that she skip ahead a few places in line and submit guest posts to large parenting sites such as Baby Center, Babble, or Parenting. Jescalyn has the expertise to write intelligently on topics that other guest bloggers can't. While some larger sites might require a writing sample, others are so eager for new content that they may not. Jescalyn will never know unle...