Managing change in the ever-changing accounting industry

Andy Mackey, Transformation Director at Azets, and Kat Bond, Head of Partner Consulting and Success at Xero, share their experiences with change management and digital transformation.

From business digitalisation and government legislation, to new ways of working, the accounting industry continues to change at pace and there’s no sign of it letting up. Whether firms are faced with a small change or a major transformation, considering the fundamentals of change management and putting empathy and good communication at the heart of your strategy is key to the success of any initiative.

Andy Mackey is Transformation Director at the UK’s largest regional accounting firm, Azets. He’s been a specialist in tech-enabled business change for over 25 years, and is currently responsible for Azets’ transformation projects, covering internal and external client facing initiatives across all areas of the business. He has a particular focus on Azets’ partnership with Xero, and the migration of clients to digital platforms.

Kat Bond is Head of Partner Consulting and Success at Xero. She has more than 10 years of experience inspiring teams to deliver exceptional results, as well as helping accountants and bookkeepers through digital transformation journeys of their own, providing her expertise in both cloud-based technology and leading successful teams.

This podcast is hosted by Ash Gibson, brought to you by Xero and produced by Bird Lime Media.