Carly Melling | Kindness Through Clarity

03/17/25 • 46 min

Carly is the Head of Residential Operations at Savills, where she leads the management and operations of the iconic Battersea Power Station. With an impressive career spanning over 19 years in the residential property sector, Carly has a wealth of experience under her belt. She started her journey as an administrator for a SIPPS team at Countrywide, quickly climbing the ranks to become an Associate Director at Gateway after nearly a decade of hard work.

Carly then took a leap of faith into the bustling world of London, joining Berkeley Group Plc as Head of Operations. This pivotal role not only deepened her understanding of large, complex estates but also allowed her to deliver operational excellence and drive significant revenue streams for the business.

In addition to her full-time role, Carly also shares her expertise through consultancy, advising leaseholders and property management professionals alike. It’s clear that her passion for the industry is as strong today as it was when she first started.

When she’s not revolutionising residential operations, Carly enjoys long hikes with her partner, Robert, indulging in the latest culinary delights, and staying active in the gym—a habit she proudly maintains from her bodybuilding days.

So, whether you’re a property management professional or simply curious about the industry, you won’t want to miss this great conversation.

This episode of Beyond Four Walls is proudly sponsored by BCH Ltd. BCH Ltd is a leader in flat specific reinstatement cost assessments offering innovative solutions and services to private homes, blocks of flats, listed buildings, commercial premises and more. Discover more about their offerings at Professional & reliable building insurance valuations

Thank you so much for listening to Beyond Four Walls. If you’ve been inspired by today’s conversation and you’d like to share your own story, I’d love to hear from you. You can reach me directly at [email protected] if you’d like to be a guest on the podcast.

I’d also like to say a special thank you to my podcast producer, Shirley Ludford, at Swindon 105.5 – Swindon’s award-winning community radio station. It’s run by an incredible team of volunteers who are passionate about giving a voice to the local community. You can find out more about the station at www.swindon1055.co.uk

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So, whether you’re a property management professional or simply curious about the industry, you won’t want to miss this great conversation.

If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.

Please follow me at:

https://www.linkedin.com/company/beyond-four-walls-the-podcast-with-jodie-fraser/

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Previous Episode

Emma Bush | Brethertons | Navigating the Complex World of Property Litigation

Welcome to another enlightening episode of Beyond Four Walls, hosted by Jodie Fraser. In this episode, we dive deep into the intricate world of property litigation with our guest, Emma Bush. Emma is a Partner in the Property Litigation Department, specialising in contentious residential leasehold matters, and brings a wealth of knowledge and experience to the table.
Emma's Journey: Discover how Emma embarked on her career in property litigation and what motivated her to specialise in contentious residential leasehold matters.
Building Safety Act 2022: Gain insights into the impact of this crucial legislation on property litigation and how Emma navigates its intricacies.
Alternative Dispute Resolution: Learn about the role of ADR in minimising litigation costs and the effectiveness of pre-emptive pre-action steps.
Memorable Cases: Emma shares memorable cases that have shaped her career and the lessons learned along the way.
Future of Property Litigation: Discuss emerging trends and challenges in the field, and Emma’s predictions for the future.
Advice for Aspiring Litigators: Valuable tips and advice for those looking to specialise in property litigation, including essential skills and strategies for success.
Whether you're a legal professional, a property owner, or simply curious about the world of property law, this episode is packed with valuable insights and practical advice.

Connect with Us:
Jodie Fraser: Jodie Fraser BA(Hons) FTPI AssocRICS FIoL | LinkedIn
Emma Bush: Emma Bush | LinkedIn
Don't forget to subscribe to "Beyond Four Walls" for more episodes exploring the fascinating world of property law. If you enjoyed this episode, please leave us a review and share it with your network.
Thank you for listen

If you enjoyed this episode, please consider subscribing, leaving a review, and sharing it with someone who might find it helpful.

Please follow me at:

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Next Episode

Susan Gregory | Turners Oak | Empowering Aging Homeowners

Welcome to another episode of Beyond Four Walls! Join host Jodie Fraser as she engages in a thought-provoking conversation with Susan Gregory, the dynamic founder of Turner's Oak Estate Agents. Discover how Susan is reshaping the real estate landscape by focusing on older homeowners and their families with a people-centric, purpose-driven approach. Learn about the emotional and practical support offered by Turner's Oak, and how they guide clients through significant life transitions.
In addition to her innovative business practices, Susan is a leading advocate for women in the residential property sector. As an active member of Women in Residential Property, she's championing a new survey that seeks to enhance the experiences of women in the industry. Listen in to understand the importance of this groundbreaking initiative and Susan's vision for a more inclusive real estate environment.
Key Topics Discussed:
1. The founding story of Turner's Oak Estate Agents and its unique market approach.
2. The significance of serving older homeowners and their emotional journey.
3. Susan's role in promoting women in the residential property industry.
4. Insights from the new survey on women working in the residential sector.
5. Strategies for fostering inclusivity and support for women in real estate.
6. Future trends and opportunities for aging homeowners in the property market.
This episode of Beyond Four Walls is proudly sponsored by BCH Ltd. BCH Ltd is a leader in flat specific reinstatement cost assessments offering innovative solutions and services to private homes, blocks of flats, listed buildings, commercial premises and more. Discover more about their offerings at Professional & reliable building insurance valuations
- Personal anecdotes and experiences from Susan's work with Turner's Oak.
- The impact and potential of the new survey on women in the residential property sector.
- Susan's insights on creating a supportive environment for women in real estate.
**Connect with Susan Gregory:**
- Turner's Oak Estate Agents: Turners Oak - Supporting older homeowners. Downsizing. Moving home after many years. Selling in retirement. Selling My Parents Home,
- Women in Residential Property