School of Rock COO Stacey Ryan on Navigating Crises, Change, Leadership, and Empowerment

04/23/24 • 41 min

Navigating Leadership and Innovation at School of Rock with Stacey Ryan

In this episode of Between Two COOs, host Michael Koenig interviews Stacey Ryan, the COO of School of Rock - a global music school franchise. Stacey debunks a common misconception about the business's origin, noting it predated and inspired the 2003 film. She discusses the operational challenges of managing a global franchise, particularly through the COVID-19 pandemic, and highlights the innovative pivot to remote lessons and live-streamed shows. Stacey also delves into her role in founding Frontwoman.org, aimed at empowering women in leadership roles across various industries. The discussion covers her career trajectory, the importance of mentorship, operational strategies for scaling, and the significant impact of maintaining a supportive and innovative culture for both students and franchisees.

00:00 Welcome to Between Two COOs: Meet Stacey Ryan

00:28 The Real School of Rock: Beyond the Movie

00:52 Empowering Women Leaders: The Mission of Frontwoman.org

02:10 Navigating Challenges: Pandemic Response and Innovation at School of Rock

12:49 Operational Insights: Building a Global Music Education Empire

25:21 Empowering the Next Generation: Talent Assessment and Retention

31:25 Frontwoman.org: Championing Women's Leadership and Empowerment

40:40 Closing Thoughts and Resources

Navigating Leadership and Innovation at School of Rock with Stacey Ryan

00:00 Welcome to Between Two COOs: Meet Stacey Ryan

00:28 The Real School of Rock: Beyond the Movie

00:52 Empowering Women Leaders: The Mission of Frontwoman.org

02:10 Navigating Challenges: Pandemic Response and Innovation at School of Rock

12:49 Operational Insights: Building a Global Music Education Empire

25:21 Empowering the Next Generation: Talent Assessment and Retention

31:25 Frontwoman.org: Championing Women's Leadership and Empowerment

40:40 Closing Thoughts and Resources

Previous Episode

Fellow CEO Aydin Mirzaee on Mastering Productivity and Efficiency with AI

Maximizing Meeting Efficiency and Navigating Management Challenges: Insights from Aidan Mizrahi of Fellow

This episode delves into the complexities and potential inefficiencies of meetings in the professional world, emphasizing the staggering number of unproductive meetings held daily. Highlighting the innovative approach of Shopify in canceling recurring meetings to save significant time, the conversation introduces Fellow, a SaaS product aimed at optimizing meeting structures, agendas, and action items to enhance management processes. Aidan Mizrahi, the CEO of Fellow, shares his journey from being unaware of structured management processes to creating a platform that serves as a manager's co-pilot, focusing on the intricacies of managing differently for every team member and adapting over time. Furthermore, Mizrahi discusses the pivotal role of asynchronous meetings in remote work, the significance of setting meeting norms, and leveraging AI to improve efficiency and decision-making in organizations. The episode also explores the balance between security and innovation when integrating AI into business processes and concludes with Mizrahi sharing a personal anecdote on how AI has become a part of his daily routine for brainstorming and learning.

00:00 The Meeting Epidemic: Unveiling the Problem

00:58 Introducing Fellow: The SaaS Revolutionizing Meetings

01:42 A Deep Dive into Fellow's Origin and Mission

01:50 From Startup to Acquisition: A Journey of Learning and Growth

05:14 The Power of Structured Management Processes

09:43 Implementing Effective Meetings at Scale with Fellow

15:51 Optimizing Meetings for Action and Accountability

20:00 Redefining Meeting Culture: Strategies for Efficiency

29:06 Embracing Remote Work: The Future of Meetings

32:37 Unlocking the Power of Asynchronous Meetings

33:43 The Value of Time and Asynchronous Work

35:18 Inside the Operations of Fellow: Mastering Efficiency

35:44 The Art of Meeting Types and Decision Making

40:21 Leveraging AI for Business Efficiency and Innovation

45:58 Navigating AI Ethics and Security in Business

48:34 AI Presentations: Sharing Knowledge and Inspiring Innovation

56:03 The Impact of Super Managers Podcast on Leadership

01:02:07 Exploring New Frontiers with AI: A Personal Experiment

01:04:41 Connecting with the Community and Wrapping Up

Next Episode

HomeToGo COO Valentin Gruber Talks M&A, Strategic Planning, and Taking the Multi-Billion Dollar Company Public

In this episode of Between Two COOs, host Michael Koenig sits down with Valentin Gruber, COO of HomeToGo, to explore the inner workings of the vacation rental aggregator and its strategy. HomeToGo went public via a SPAC in 2021, reaching a valuation of $1.2 billion after raising $150 million in VC funding. Valentin shares insights into the company’s growth, its approach to balancing marketplace and software solutions, and the strategic importance of acquisitions. The discussion delves into leadership principles, decision-making frameworks, and how HomeToGo navigates market complexities while competing with giants like Airbnb. Valentin also provides an entertaining look at innovative cost-saving measures the company employed, highlighting the unique culture at HomeToGo. This episode is a must-listen for anyone interested in strategic growth, leadership, and the evolving landscape of the vacation rental market.

00:00 Introduction to Between Two COOs

00:16 Valentin Gruber's Background and Home2Go Overview

01:01 Home2Go's Market Position and Public Listing

01:57 Home2Go's Business Model Evolution

05:16 Scale and Transactions at Home2Go

07:19 Subsidiaries and Acquisitions

15:36 Strategic Planning and Problem Solving

22:39 Leadership and Company Culture

24:20 Management Approach and Decision-Making Techniques

25:45 Balancing Learning and Expertise

28:59 The Importance of Pre-Reads in Decision Making

32:41 Leaders Staying Connected to Problems