Stop Destroying Your Current Customer Relationships

08/24/15 • 32 min

We’ve all seen advertising campaigns from banks and telecommunications companies that advertise a whole range of benefits for new customers. Wow, it sounds like a fantastic way to bring in new customers, right? If you are already a customer, how does that make you feel? You’ve been loyally giving them your business for several years...

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Previous Episode

Creating a Culture of Leadership with Brett Gajda

Company culture has changed a lot. Employees are no longer motivated by money or titles. Now, employees want to feel a sense of contribution and growth. They want to feel good about their jobs and proud of their work and contributions. They don’t want to just shut up and do their job. This new cultural...

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Next Episode

How to Develop the Perfect Communication Skills to Fulfil Your Leadership Potential

Small business owners know the importance of communication. We’re never out of reach for our clients and we’re answering calls, e-mails and social media messages almost 24/7. But when it comes to speaking to our staff, colleagues and clients in a formal setting, how many of us are projecting the right image of leadership? Public...

The post How to Develop the Perfect Communication Skills to Fulfil Your Leadership Potential appeared first on Excellence Expected, by Mark Asquith.