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We All Scream for… Exemplary Customer Service

ASOA EyeTalks Radio

02/19/19 • 8 min

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In the evolution of customer service, the right step might be a step backward in time. Even in our eyecare practices, the basic principles of customer service remain the same as the corner ice cream shop. Understand your product and service, be able to articulate each one, and identify and meet the needs of the customer with good-natured professionalism.

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