ASOA EyeTalks Radio
American Society of Ophthalmic Administrators (ASOA), A Strategic Partner of the American Society of Cataract and Refractive Surgery
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Top 10 ASOA EyeTalks Radio Episodes
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Q & A Interview – Operation Sight
ASOA EyeTalks Radio
09/16/19 • 17 min
Take a listen to the latest episode of ASOA EyeTalks Radio -- Q&A Interview: Operation Sight -- as we talk with ASOA Board members Hayley Boling, Debbie Davis, and Carrie Jacobs about their participation and experiences with the Operation Sight program.
09/16/19 • 17 min
Taming the Torment…Gaining Improved Cooperation with the Most Difficult Staff and Physicians
ASOA EyeTalks Radio
08/01/19 • 30 min
Creating a harmonious working environment at your ophthalmic practice is certainly achievable, but what happens when you encounter a member of staff or a physician with whom you clash, or with whom everyone clashes?
In this episode, Hayley Boling of Boling Vision & INSIGHT Surgery Center interviews Craig Piso of Piso & Associates to discuss strategies that will help when issues with staff arise.
08/01/19 • 30 min
Recruiting Strategies for Ophthalmology—Where to Search for New Physicians
ASOA EyeTalks Radio
07/02/19 • 5 min
Having a formal recruitment strategy in place will give you a better chance of finding a suitable candidate who meets your needs.
07/02/19 • 5 min
ASCs: The Never-Ending Quest for Quality
ASOA EyeTalks Radio
06/07/19 • 23 min
Laura Baldwin, Principal and Senior Consultant of BSM Consulting, interviews Regina Boore, Senior VP and Executive Consultant of Progressive Surgical Solutions, a division of BSM Consulting, on setting and achieving quality measures for ASCs.
06/07/19 • 23 min
Pity the Woodpecker— Making Meetings Productive
ASOA EyeTalks Radio
05/30/19 • 8 min
Pity the woodpecker. Its full-time job is banging its head against a tree just to get a single bug if it’s lucky, only to have to go to another tree and bang its head again to get another one. Many leaders and staff feel like the woodpecker when it comes to meetings—they often don’t produce much in the way of results and the process is painful. It doesn’t have to be that way. Here is some advice that might work to help make your meetings less painful and more productive.
05/30/19 • 8 min
Training Technicians to Be Critical Thinkers
ASOA EyeTalks Radio
04/18/19 • 7 min
Critical thinking is so important to our doctors and patients, in fact, we should foster a culture that encourages it to ensure the best medical care and results. This podcast discusses key ideas related to critical thinking and raises some questions that will prompt you to start incorporating it into your technician training.
04/18/19 • 7 min
Developing Your Mid-Level Managers
ASOA EyeTalks Radio
03/07/19 • 9 min
A successive development strategy for your potential managers will require dedicated time, a logical assessment of resources, a realistic action plan, and patience. Under your leadership, a rational plan for the internal development of practice managers can relieve some of your burdens, retain valuable staff, and provide optimal value for the practice.
03/07/19 • 9 min
We All Scream for… Exemplary Customer Service
ASOA EyeTalks Radio
02/19/19 • 8 min
In the evolution of customer service, the right step might be a step backward in time. Even in our eyecare practices, the basic principles of customer service remain the same as the corner ice cream shop. Understand your product and service, be able to articulate each one, and identify and meet the needs of the customer with good-natured professionalism.
02/19/19 • 8 min
Documenting Eye Codes–Just How Compliant Are You?
ASOA EyeTalks Radio
01/29/19 • 9 min
The CPT definitions and descriptions of the ophthalmic codes (92002– to 92014) are confusing, to say the least. The definitions of the codes are even different than the actual descriptions themselves.
Consultants and other experts on this subject like to say, “these codes are broken”. Very few Medicare Administrative Contractors (or, MACs) have published guidelines available for the eye codes. This podcast will provide some clarity to assist when documenting and billing these services.
01/29/19 • 9 min
When Managers Disagree
ASOA EyeTalks Radio
10/07/19 • 8 min
Tips and strategies for coming to consensus and getting things done when differences of opinion arise.
10/07/19 • 8 min
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FAQ
How many episodes does ASOA EyeTalks Radio have?
ASOA EyeTalks Radio currently has 82 episodes available.
What topics does ASOA EyeTalks Radio cover?
The podcast is about Management, Podcasts and Business.
What is the most popular episode on ASOA EyeTalks Radio?
The episode title 'Q & A Interview – Operation Sight' is the most popular.
What is the average episode length on ASOA EyeTalks Radio?
The average episode length on ASOA EyeTalks Radio is 16 minutes.
How often are episodes of ASOA EyeTalks Radio released?
Episodes of ASOA EyeTalks Radio are typically released every 28 days.
When was the first episode of ASOA EyeTalks Radio?
The first episode of ASOA EyeTalks Radio was released on Jan 30, 2017.
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