Louise Garner of Kabannas

What’s one of the most important aspects of developing a new hostel brand in the post-pandemic travel space? Staffing? Tech? TikTok? And what about the bed? Comfort? Cool? Cheap?
This Ask Us Anything conversation with Louise Garner, Commercial Director of Kabannas, a new hostel brand in the UK, offers some opinions and insights on the question. Louise discusses the development of tech specifically designed for hostels and around revenue management of the bed. We also touch on developing a social media strategy alongside the development of your guest experience. And of course, something that’s been a challenge for most in hospitality coming out of the COVID-19 pandemic - staffing. Strategic partners have been key to the launch of Kabannas, and as you’ll hear Louise say, 2024 will be a ‘big year’ for the brand, especially when it comes to expansion plans... have a listen.

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