Victor Ingalls: Hiring for Table Stakes and Intangibles | Amy Adler's "How I Hire"

11/18/23 • 50 min

Today’s interview is with Victor Ingalls, who is a senior vice president and general manager of operations at the recently established Lehi, UT, site of LendingClub. LendingClub is America’s largest lending marketplace and operates in the fintech space and is headquartered in San Francisco. Victor joined LendingClub a few years ago, after a stellar global career with American Express.

He has been instrumental in expanding LendingClub’s geographic footprint and in leading the selection of hundreds of employees for the Lehi site, from line staff to management to the executive team. I met Victor during his time with American Express, when he invited me to present at the site’s Career Week event, and he also invited me out to San Francisco to teach job search strategies to several hundred of his LendingClub team during a major transition within the company. I mention this because I have experienced firsthand Victor’s dedication to his employees’ career development, and I firmly believe in his commitment to the process of hiring, developing, and promoting superior talent.

So keep listening—you also will hear firsthand about what Victor Ingalls, SVP and General Manager, considers “table stakes”—the tangible must-haves to be hired—and how he envisions the process of recruiting candidates that demonstrate the above-and-beyond talent and characteristics that inevitably will support an incredible work culture.

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Rebecca Van Doren: Hiring with Heart and Gut Aligned | Amy Adler's "How I Hire"

Today I’m having a conversation with Rebecca Van Doren, Senior Director of Commercial Development, Renal Pharmaceuticals at Fresenius Medical Care North America, which provides comprehensive programs of specialty pharmacy, laboratory, and medical device services to patients living with chronic illness.

Prior to serving in this role, Rebecca held a number of global positions with Mallinckrodt Pharmaceuticals, IKARIA, DaVita Kidney Care, and Nabi Pharmaceuticals.

Throughout her career, Rebecca’s strategic leadership has encompassed marketing, sales, operations, and, of course, the commercial excellence strategy that unifies these and business partners across the organization.Rebecca is a powerhouse—her resume is a series of wins that most professionals can only hope for, and she owns it. It was unsurprising to me that she once mentioned she was a committed athlete, and is as committed to professional success—both of her organization and her team. So when we started to talk about what it means to hire that team, I was struck by her offhand comment that leaders simply do not discuss the process and strategy of hiring enough. To her mind, this is a conversation that we have to have as leaders to build the right organizations. And for the people she’s hiring? It’s about finding common ground and knowing that your heart and your gut are aligned.