Employee Retention Data and Best Practices for Accounting Firms with Mark Horstman of Manager Tools - Amplify S01E02
10/04/22 • 44 min
Welcome to episode 2 of this season of the Amplify - the podcast for accounting firm growth!
On this episode host Mike Jones, CEO and Managing Partner of Resound, sits down with Mark Horstman, co-founder of Manager Tools, a management consulting and training company to discuss the topic of employee retention.
Mark is also the host of the Manager Tools Podcast. The #1 business podcast in the world with over 3 million downloads each month.
Tune in as Mike and Mark discuss this critical topic for so many accounting firms: employee retention.
About Our Guest
Mark Horstman
Co-founder, Manager Tools
Mark Horstman is Co-Founder of Manager Tools, a management consulting and training firm. He is also writer and co-host of the Executive Tools podcast, after having written and hosted the Manager Tools Podcast for 17 years. Manager Tools is the #1 business podcast in the world, with over 3 million downloads a month. He has personally trained over 50,000 managers in his career.
Mark is also the author of The Effective Manager, which has sold over 50,000 copies, and The Effective Hiring Manager. He is a graduate of the United States Military Academy at West Point. Following his service, he worked in Sales and Marketing at Procter and Gamble.
He lives in Pebble Beach, California.
About Your Host: Mike Jones
Managing Partner, Resound
Remarkable brands require authenticity and a die-hard commitment to values & purpose. Mike passionately preaches these beliefs as author of the book, You Are Remarkable: How To Unlock Your Authentic Brand To Win Loyal Customers as well as two podcasts he hosts and produces: Resoundcast and the Remarkabrand Podcast.
He works directly with clients to unlock their remarkable brands through his award-winning brand consultancy, Resound - established in 2009. (He also founded his own apparel brand devoted to American political history, called Taftly. But that’s a whole other story.)
He has supported the Arizona entrepreneurial community through his co-directorship of Phoenix Startup Week, co-founding the startup-supporting non-profit Thrive PHX, and serving on the boards of Conscious Capitalism Arizona and The Center for Habilitation.
In recognition of the work he’s done, this Arizona native has been named one of the state’s top business leaders under the age of 40 by the Phoenix Business Journal as well as a 35-Under-35 entrepreneurial award from the Arizona Republic.
He lives in the very sunny vale of Mesa, AZ with his wife and three kids. If you want to connect, LinkedIn’s usually where you’ll find him – @remarkamike.
Welcome to episode 2 of this season of the Amplify - the podcast for accounting firm growth!
On this episode host Mike Jones, CEO and Managing Partner of Resound, sits down with Mark Horstman, co-founder of Manager Tools, a management consulting and training company to discuss the topic of employee retention.
Mark is also the host of the Manager Tools Podcast. The #1 business podcast in the world with over 3 million downloads each month.
Tune in as Mike and Mark discuss this critical topic for so many accounting firms: employee retention.
About Our Guest
Mark Horstman
Co-founder, Manager Tools
Mark Horstman is Co-Founder of Manager Tools, a management consulting and training firm. He is also writer and co-host of the Executive Tools podcast, after having written and hosted the Manager Tools Podcast for 17 years. Manager Tools is the #1 business podcast in the world, with over 3 million downloads a month. He has personally trained over 50,000 managers in his career.
Mark is also the author of The Effective Manager, which has sold over 50,000 copies, and The Effective Hiring Manager. He is a graduate of the United States Military Academy at West Point. Following his service, he worked in Sales and Marketing at Procter and Gamble.
He lives in Pebble Beach, California.
About Your Host: Mike Jones
Managing Partner, Resound
Remarkable brands require authenticity and a die-hard commitment to values & purpose. Mike passionately preaches these beliefs as author of the book, You Are Remarkable: How To Unlock Your Authentic Brand To Win Loyal Customers as well as two podcasts he hosts and produces: Resoundcast and the Remarkabrand Podcast.
He works directly with clients to unlock their remarkable brands through his award-winning brand consultancy, Resound - established in 2009. (He also founded his own apparel brand devoted to American political history, called Taftly. But that’s a whole other story.)
He has supported the Arizona entrepreneurial community through his co-directorship of Phoenix Startup Week, co-founding the startup-supporting non-profit Thrive PHX, and serving on the boards of Conscious Capitalism Arizona and The Center for Habilitation.
In recognition of the work he’s done, this Arizona native has been named one of the state’s top business leaders under the age of 40 by the Phoenix Business Journal as well as a 35-Under-35 entrepreneurial award from the Arizona Republic.
He lives in the very sunny vale of Mesa, AZ with his wife and three kids. If you want to connect, LinkedIn’s usually where you’ll find him – @remarkamike.
Previous Episode
Compensation Changes in Accounting Firms - Intersection of HR & Marketing with Andrea Sardone, PBMares - Amplify S01E01
Amplify - Season 1, Episode 1. Join host Mike Jones with Andrea Sardone from PBMares as they discuss the changes in compensation within the intersection of marketing and accounting in accounting firms.
About Our Guest
Andrea Sardone
Director of Marketing, PBMares LLP
Andrea has over 30 years in various aspects of marketing and communications. Her expertise is in Challenger Brands, digital marketing and creating teams to support it.
In Andrea’s role as Director of Marketing for PBMares LLP, she takes a lead in the firm’s growth strategy through the promotion of the brand and development of lead generating marketing initiatives for all business units, service lines and industry niches. Sardone also helps develop and implement best practices in marketing, business development support and segment development.
Prior to PBMares, Sardone was the Executive Director of Brand and Marketing for the Colonial Williamsburg Foundation. Prior to the Foundation, she was Chief Marketing Officer of the Raymond A. Mason School of Business for William & Mary after being the School’s Director of Marketing Communications. Additional experience includes serving as Marketing Director of Publications at the University of Pittsburgh for the Katz Graduate School of Business, as well as program manager and technical writer for other companies in Pennsylvania.
Sardone earned her bachelor’s in English and her master’s in Information Science from the University of Kentucky.
About Your Host: Mike Jones
Managing Partner, Resound
Remarkable brands require authenticity and a die-hard commitment to values & purpose. Mike passionately preaches these beliefs as author of the book, You Are Remarkable: How To Unlock Your Authentic Brand To Win Loyal Customers as well as two podcasts he hosts and produces: Resoundcast and the Remarkabrand Podcast.
He works directly with clients to unlock their remarkable brands through his award-winning brand consultancy, Resound - established in 2009. (He also founded his own apparel brand devoted to American political history, called Taftly. But that’s a whole other story.
He has supported the Arizona entrepreneurial community through his co-directorship of Phoenix Startup Week, co-founding the startup-supporting non-profit Thrive PHX, and serving on the boards of Conscious Capitalism Arizona and The Center for Habilitation.
In recognition of the work he’s done, this Arizona native has been named one of the state’s top business leaders under the age of 40 by the Phoenix Business Journal as well as a 35-Under-35 entrepreneurial award from the Arizona Republic.
He lives in the very sunny vale of Mesa, AZ with his wife and three kids. If you want to connect, LinkedIn’s usually where you’ll find him – @remarkamike.
Next Episode
Creating a Remarkable Employee Experience with Kassi Rushing of Blue Hen Agency - Amplify S1E3
Welcome to episode 3 of this season of Amplify - the podcast for accounting firm growth!
On this episode host Mike Jones, CEO and Managing Partner of Resound, sits down with Kassi Rushing, Vice President, Organizational Strategy & Employee Experience at Blue Hen Agency. Kassi has over the last 20 years, Kassi has been connecting people, processes and resources necessary to create an unrivaled employee experience and make accounting firm cultures their competitive advantage.
Listen in as Mike and Kassi discuss the employee experience.
About Our Guest
Vice President, Organizational Strategy & Employee Experience, Blue Hen Agency
Kassi Rushing builds places people want to work. She specializes in connecting the people, processes and resources necessary to create an unrivaled employee experience and make your culture your competitive advantage. Since 2002, Kassi has been bridging the strategies between business and people. Her experience and expertise is in workplace culture and transformation, high performing teams, leadership and pipeline development, employee experience, and communication strategy.
Kassi previously served as the director of people growth and engagement for a Top 50 public accounting firm. There, she directed the strategy, teams and budgets for: recruiting, onboarding and new hire experience, ongoing team member development, leadership pipelines, internal communication, and internal coaching. She was a special advisor to the executive partner, chair of the personnel committee, and served on the Belonging steering committee. She also worked as a corporate communicator for a multi-billion-dollar financial institution where focused on internal employee relations and served as a development consultant for a national non-for-profit.
Kassi earned her Bachelor of Arts in communication with an emphasis in public relations from Mississippi State University and her Master of Science in corporate communication and public relations from Mississippi College. She holds the Accreditation in Public Relations from the Public Relations Society of America and her Certificate in Diversity & Inclusion from the Yale School of Management. She is a Certified DISC Behavioral Analysis Consultant, a tool she uses to help teams work more effectively and increase their sense of belonging.
Kassi is a working mom and serves as Vice President of Organizational Strategy & Employee Experience at Blue Hen, a company dedicated to organizational health and workplace development. Kassi is a strategic partner and designated Thought Leader with the AICPA-CIMA’s Business Learning Institute.
Connect with Kassi on LinkedIn and Instagram.
About Your Host: Mike Jones
Managing Partner, Resound
Remarkable brands require authenticity and a die-hard commitment to values & purpose. Mike passionately preaches these beliefs as author of the book, You Are Remarkable: How To Unlock Your Authentic Brand To Win Loyal Customers as well as two podcasts he hosts and produces: Resoundcast and the Remarkabrand Podcast.
He works directly with clients to unlock their remarkable brands through his award-winning brand consultancy, Resound - established in 2009. (He also founded his own apparel brand devoted to American political history, called Taftly. But that’s a whole other story.)
He has supported the Arizona entrepreneurial community through his co-directorship of Phoenix Startup Week, co-founding the startup-supporting non-profit Thrive PHX, and serving on the boards of Conscious Capitalism Arizona and The Center for Habilitation.
In recognition of the work he’s done, this Arizona native has been named one of the state’s top business leaders under the age of 40 by the Phoenix Business Journal as well as a 35-Under-35 entrepreneurial award from the Arizona Republic.
He lives in the very sunny vale of Mesa, AZ with his wife and three kids. If you want to connect, LinkedIn’s usually where you’ll find him – @remarkamike.
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