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AHFter Hours Podcast - Love & Service in the South

Love & Service in the South

10/24/22 • 28 min

AHFter Hours Podcast

Love & Service in the South

Insights from two of our closest affiliates in the Southern Bureau

GUEST BIO:

Nicole Roebuck is Executive Director of AID Atlanta, an affiliate of AHF since June 2015.

Kelly Allen Gray is the executive director of AIDS Outreach Center in Fort Worth, Texas, an affiliate of AHF since 2017.

CORE TOPICS + DETAILS:

[2:26] - 40 Years in Service

AID Atlanta’s path from grassroots to massive impact

AID Atlanta celebrated its 40th anniversary this year. Nicole shares the organization’s path from a small group of people trying to give people living with HIV and AIDS a better life to operating a healthcare center, enormous case management program, housing programs, prevention and testing services, and more. The key to their longevity? Never losing that early sense of one-to-one service and grassroots energy.

[4:47] - The Evolving Story of AIDS Patient Care

From dark early days to a time of hope

When the AIDS Outreach Center was founded, its purpose was simply to help people with AIDS have an opportunity to die with grace and dignity. As our understanding of HIV and AIDS have evolved, that mission has expanded exponentially. They now offer a full-scale healthcare clinic, dental clinic, nutrition center, and much more. That evolution speaks to the positive evolution of how we’re able to help people live with and move beyond an HIV or AIDS diagnosis.

[10:09] - The Power of Affiliate Partnerships

From closing doors to opening new opportunities

Despite its vital mission, AID Atlanta was once on the brink of closing its doors due to financial constraints. But through the AHF affiliate program, they were able to ensure that the agency continued its legacy footprint in the Atlanta area. Stability, security, and availability for clients have all been the results of that affiliation and AID Atlanta’s continued service.

[25:49] - From Volunteers to Full-Time Staff

Getting involved with these key affiliates

Want to be a part of AID Atlanta or the AIDS Outreach Center? Go online at the links in the Resources section of these show notes to find out how you can serve. Volunteers at these organizations often go on to find more formal positions and make serving in the AIDS and HIV community a lifetime pursuit.

RESOURCES:

FOLLOW:

ABOUT AFTER HOURS:

The AIDS Healthcare Foundation is the world’s largest HIV/AIDS service organization, operating in 45 countries globally. The mission? Providing cutting-edge medicine and advocacy for everyone, regardless of ability to pay.

The After Hours podcast is an official podcast of the AIDS Healthcare Foundation, in which host Lauren Hogan is joined by experts in a range of fields to educate, inform, and inspire listeners on topics that go far beyond medical information to cover leadership, creativity, and success.

Learn more at: https://www.aidshealth.org

ABOUT THE HOST:

Lauren Hogan is the Associate Director of Communications for the AIDS Healthcare Foundation, and has been working in a series of roles with the Foundation since 2016. She’s passionate about increasing the public visibility of AIDS, the Foundation's critical work, and how everyday people can help join the fight to make cutting-edge medicine, treatment, and support available for anyone who needs it.

ABOUT DETROIT PODCAST STUDIOS:

In Detroit, history was made when Barry Gordy opened Motown Records back in 1960. More than just discovering great talent, Gordy built a systematic approach to launching superstars. His rigorous processes, technology, and development methods were the secret sauce behind legendary acts such as The Supremes, Stevie Wonder, Marvin Gaye, Diana Ross and Michael Jackson.

As a nod to the past, Detroit Podcast Studios leverages ...

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Love & Service in the South

Insights from two of our closest affiliates in the Southern Bureau

GUEST BIO:

Nicole Roebuck is Executive Director of AID Atlanta, an affiliate of AHF since June 2015.

Kelly Allen Gray is the executive director of AIDS Outreach Center in Fort Worth, Texas, an affiliate of AHF since 2017.

CORE TOPICS + DETAILS:

[2:26] - 40 Years in Service

AID Atlanta’s path from grassroots to massive impact

AID Atlanta celebrated its 40th anniversary this year. Nicole shares the organization’s path from a small group of people trying to give people living with HIV and AIDS a better life to operating a healthcare center, enormous case management program, housing programs, prevention and testing services, and more. The key to their longevity? Never losing that early sense of one-to-one service and grassroots energy.

[4:47] - The Evolving Story of AIDS Patient Care

From dark early days to a time of hope

When the AIDS Outreach Center was founded, its purpose was simply to help people with AIDS have an opportunity to die with grace and dignity. As our understanding of HIV and AIDS have evolved, that mission has expanded exponentially. They now offer a full-scale healthcare clinic, dental clinic, nutrition center, and much more. That evolution speaks to the positive evolution of how we’re able to help people live with and move beyond an HIV or AIDS diagnosis.

[10:09] - The Power of Affiliate Partnerships

From closing doors to opening new opportunities

Despite its vital mission, AID Atlanta was once on the brink of closing its doors due to financial constraints. But through the AHF affiliate program, they were able to ensure that the agency continued its legacy footprint in the Atlanta area. Stability, security, and availability for clients have all been the results of that affiliation and AID Atlanta’s continued service.

[25:49] - From Volunteers to Full-Time Staff

Getting involved with these key affiliates

Want to be a part of AID Atlanta or the AIDS Outreach Center? Go online at the links in the Resources section of these show notes to find out how you can serve. Volunteers at these organizations often go on to find more formal positions and make serving in the AIDS and HIV community a lifetime pursuit.

RESOURCES:

FOLLOW:

ABOUT AFTER HOURS:

The AIDS Healthcare Foundation is the world’s largest HIV/AIDS service organization, operating in 45 countries globally. The mission? Providing cutting-edge medicine and advocacy for everyone, regardless of ability to pay.

The After Hours podcast is an official podcast of the AIDS Healthcare Foundation, in which host Lauren Hogan is joined by experts in a range of fields to educate, inform, and inspire listeners on topics that go far beyond medical information to cover leadership, creativity, and success.

Learn more at: https://www.aidshealth.org

ABOUT THE HOST:

Lauren Hogan is the Associate Director of Communications for the AIDS Healthcare Foundation, and has been working in a series of roles with the Foundation since 2016. She’s passionate about increasing the public visibility of AIDS, the Foundation's critical work, and how everyday people can help join the fight to make cutting-edge medicine, treatment, and support available for anyone who needs it.

ABOUT DETROIT PODCAST STUDIOS:

In Detroit, history was made when Barry Gordy opened Motown Records back in 1960. More than just discovering great talent, Gordy built a systematic approach to launching superstars. His rigorous processes, technology, and development methods were the secret sauce behind legendary acts such as The Supremes, Stevie Wonder, Marvin Gaye, Diana Ross and Michael Jackson.

As a nod to the past, Detroit Podcast Studios leverages ...

Previous Episode

undefined - Housing as a Public Health Mission

Housing as a Public Health Mission

Housing as a Public Health Mission

How AHF is helping change the conversation around housing and human rights

GUEST BIO:

Dominique Eastman is the Regional Property Operations Manager for the Healthy Housing Foundation.

Susie Shannon is the Policy Director for Housing is a Human Right.

Mark Dyer is the Vice President of Operations for Corporate Real Estate and Housing.

CORE TOPICS + DETAILS:

[2:03] - Finding Rooms for Those Who Need Them

Understanding housing as a human right

AHF has recently been buying up vacant properties for the purpose of adaptive reuse—taking existing buildings and infrastructure and converting it into affordable housing for people who are low-income or unhoused. AHF also advocates on behalf of that housing, helping ensure that people are moved into housing quickly so they can begin to experience a stable environment.

[4:09] - Getting Strategic with Building Purchasing

About AHF’s strategy for buying living spaces

AHF focuses on large, empty older buildings—including SROs or vacant residential hotel buildings. There are approximately 10,000 vacant rooms in Los Angeles, and AHF focuses on finding them, acquiring them, improving them, and providing them as housing for unhoused people.

[7:52] - Advocacy First

How AHF is taking steps to protect unhoused or low-income people

AHF’s advocacy efforts relating to rent burdened or unhoused people have included running a national campaign to lift the ban on rent control. They’ve also released a campaign of full-page ads in the LA Times highlighting vacant buildings and how they could be used to house people in need.

[18:55] - How to Get Involved with AHF’s Housing Efforts

Want to contribute to making housing a human right? Here’s how

Dominique stresses that she has an open door policy where anyone can come and be provided with opportunities to contribute. You can also visit healthyhousingfoundation.net or housinghumanright.org, or email HHF management directly.

RESOURCES:

FOLLOW:

ABOUT AFTER HOURS:

The AIDS Healthcare Foundation is the world’s largest HIV/AIDS service organization, operating in 45 countries globally. The mission? Providing cutting-edge medicine and advocacy for everyone, regardless of ability to pay.

The After Hours podcast is an official podcast of the AIDS Healthcare Foundation, in which host Lauren Hogan is joined by experts in a range of fields to educate, inform, and inspire listeners on topics that go far beyond medical information to cover leadership, creativity, and success.

Learn more at: https://www.aidshealth.org

ABOUT THE HOST:

Lauren Hogan is the Associate Director of Communications for the AIDS Healthcare Foundation, and has been working in a series of roles with the Foundation since 2016. She’s passionate about increasing the public visibility of AIDS, the Foundation's critical work, and how everyday people can help join the fight to make cutting-edge medicine, treatment, and support available for anyone who needs it.

ABOUT DETROIT PODCAST STUDIOS:

In Detroit, history was made when Barry Gordy opened Motown Records back in 1960. More than just discovering great talent, Gordy built a systematic approach to launching superstars. His rigorous processes, technology, and development methods were the secret sauce behind legendary acts such as The Supremes, Stevie Wonder, Marvin Gaye, Diana Ross and Michael Jackson.

As a nod to the past, Detroit Podcast Studios leverages modern versions of Motown’s processes to launch today’s most compelling podcasts. What Motown was to musical artists, Detroit Podcast Studios is to podcast artists today. With over 75 combined years of experience in content development, audio production, music scoring, storytelling, and digital marketing, Detroit Podcast Studios provides full-service development, training, and production capabi...

Next Episode

undefined - Putting the “Care” in Managed Care

Putting the “Care” in Managed Care

Putting the “Care” in Managed Care

Perspectives from our managed care team at AHF

GUEST BIO:

Julio Roberto is a medical social worker out of the Fort Lauderdale bureau.

Karen Haughey is a registered nurse and Vice President of Managed Care, also based in Fort Lauderdale.

Rebeca Rubio is the National Director of Managed Care Operations and Program Development based in Los Angeles.

CORE TOPICS + DETAILS:

[2:13] - Defining Managed Care at AHF

What they do and what it means

Managed care is a far-reaching term at AHF, including everything from providing support for people without a healthcare plan to offering integrated medication management and case management regardless of insurance status.

The overall effect is greater patient care and satisfaction among a group of people who often come into AHF frightened and with no idea how to begin their journey. Managed care provides them with empathy and direction.

[8:04] - Day-to-Day with Patients

What managed care means on the ground

The managed care team’s goal is to soon have a representative available to speak to every single person who walks into an AHF healthcare center. This isn’t currently the norm nationwide among big box insurance companies. In AHF’s vision, everybody will get a care manager and a full team to ensure they get what they need, when they need it— all with a focus on empathy.

[12:20] - Working with Other AHF Business Lines

A culture of collaboration

Managed care works with nearly every line of business at the organization, from finance and IT to the healthcare centers themselves. For example, they work directly with healthcare centers as it relates to patients receiving bills or claims on the health insurance side. If a patient receives a bill, they can communicate with managed care about getting it processed for payment— and ensuring they don’t get surprise bills.

[17:31] - Final Thoughts

What AHF members and patients should know about the managed care team

Karen shares a common refrain she shares at managed care:

“Managed care dances on the edge of all of our contracts, and our regulations, and the mission. When we fall, we always fall on the side of the mission."

The biggest takeaway is that managed care exists to make the mission of AHF— patient health— their personal mission. “When we collaborate on that, or put that together with the mission of AHF, everyone benefits.”

RESOURCES:

FOLLOW:

ABOUT AFTER HOURS:

The AIDS Healthcare Foundation is the world’s largest HIV/AIDS service organization, operating in 45 countries globally. The mission? Providing cutting-edge medicine and advocacy for everyone, regardless of ability to pay.

The After Hours podcast is an official podcast of the AIDS Healthcare Foundation, in which host Lauren Hogan is joined by experts in a range of fields to educate, inform, and inspire listeners on topics that go far beyond medical information to cover leadership, creativity, and success.

Learn more at: https://www.aidshealth.org

ABOUT THE HOST:

Lauren Hogan is the Associate Director of Communications for the AIDS Healthcare Foundation, and has been working in a series of roles with the Foundation since 2016. She’s passionate about increasing the public visibility of AIDS, the Foundation's critical work, and how everyday people can help join the fight to make cutting-edge medicine, treatment, and support available for anyone who needs it.

ABOUT DETROIT PODCAST STUDIOS:

In Detroit, history was made when Barry Gordy opened Motown Records back in 1960. More than just discovering great talent, Gordy built a systematic approach to launching superstars. His rigorous processes, technology, and development methods were the secret sauce behind legendary acts such as The Supremes, Stevie Wonder, Marvin Gaye, Diana Ross and Michael Jackson.

As a nod to the past, Detroit Podcast Studios leverages modern versions of Motown’s processes to launch today’s most compelling podcasts. What M...

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