Episode 11: Amy Bills and the Future of Customer Advocacy

06/27/19 • 27 min

A sparkling conversation on the state of customer advocacy with Amy Bills, Senior Research Director at SiriusDecisions. We talk about marketing investment trends, tools and technology, and the SiriusDecisions customer engagement framework.

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Episode 10: Key Takeaways from SiriusDecisions Summit 2019

Evan and David share their experiences at SiriusDecisions Summit 2019. SiriusDecisions is focused much more on customer marketing, customer advocacy and customer success. What does that mean for those of us working in these areas?

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Episode 12: Customer Advocacy at Forrester

Carolynn Mallozzi and Luis Gonzalez of SiriusDecisions/Forrester join Evan and David to talk about running advocacy initiatives inside their organization.