Episode 61 ZorkCast in 2019 - The Loyalty Treadmill

Welcome to the first episode of 2019 and thanks for joining us! Today we are joined by our friend Eric Rosenthal, and we will be thinking ahead to the new year and chatting about loyalty and how to get the most value for your needs. We talk about the expected value and the cost of all hobbies. We also consider the fact that if everyone took advantage of loyalty programs they probably would not be able to exist in the way that they do. The episode is finished off looking at some of the recent developments in airline loyalty programs and what this means for customers.
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