Xero Now
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Top 10 Xero Now Episodes
Goodpods has curated a list of the 10 best Xero Now episodes, ranked by the number of listens and likes each episode have garnered from our listeners. If you are listening to Xero Now for the first time, there's no better place to start than with one of these standout episodes. If you are a fan of the show, vote for your favorite Xero Now episode by adding your comments to the episode page.
12/17/20 • 9 min
For the final week of this series Rachel Powell, Xero's Chief Customer Officer, asks her guests Zhi-Ying Barry from Forrester and Diane Deng from Forrester Consulting about their favourite insights of The Next Chapter for Small Business study and what they might mean for small businesses moving forward. Download the study here.
12/10/20 • 8 min
The ability to create meaningful connections with the community is one of small businesses key competitive advantages and even more so during the current climate. Rachel Powell, Xero's Chief Customer Officer, and her guest Zhi-Ying Barry from Forrester and Diane Deng from Forrester Consulting look at another insight in The Next Chapter for Small Business study that showed how small businesses can leverage these personal connections to create genuine value for their customers. Download the study here.
12/03/20 • 8 min
Rachel Powell, Xero's Chief Customer Officer, and her guests Zhi-Ying Barry from Forrester and Diane Deng from Forrester Consulting take a deep dive into one of the insights in The Next Chapter for Small Business study that showed how digital technologies, and in particular cloud or web-based tools, have been critical to many small businesses operating successfully throughout so much disruption. Download the study here.
11/26/20 • 12 min
To uncover the true impact of the pandemic on small businesses Xero commissioned The Next Chapter for Small Business study by Forrester. In this 4 part series Rachael Powell, Xero's Chief Customer Officer, talks with Zhi-Ying Barry and Diane Deng from Forrester to delve into the insights of the study. This week they focus on what steps small businesses are taking to survive, and in some cases thrive during COVID-19. Download the study here.
07/30/20 • 31 min
WOX, or Women of Xero, is an internal group where Xero employees discuss the issues facing women in the workplace. For this episode WOX very kindly allowed the Xero Now crew to record their most recent forum on the disproportionate impact of COVID-19 on women in the workplace. Kate Roberts, co-founder of WOX, leads a discussion with special guests Patrice O’Brien, Chief Community Officer from Beyond Blue; Karen Kennedy, founder of Book It; and Amanda Newton, Xero’s GM of Partner Experience. They share honest and powerful stories about the challenges they’ve faced, and the pressure to “do it all”.
To have your say on the future of Xero Now, click here.
05/18/20 • 21 min
Mel Morris from the Xero team in New Zealand chats with Natasha from the Swet Gym and Alex from Paintvine. Natasha and Alex share how they shifted their focus rapidly to respond to the COVID-19 global pandemic and the resulting social distancing rules.
To have your say on the future of Xero Now, click here.
Effective communication
Xero Now
09/24/20 • 25 min
There are so many different modes of communication to choose from, email, Zoom meetings, online messaging, and if you’re lucky enough to meet in person, face-to-face. Join Melanie Morris (Head of Bookkeeping, Xero) as she talks about the principles of effective communication with some experts. Our guests are Catherine “OG” Walker, a member of Xero’s founding team (and current Head of Community, Xero), Phil Crothers (Learning Experience, Xero) and Jason Hallam (Customer Experience Functions Manager, Xero).
To have your say on the future of Xero Now, click here.
09/10/20 • 27 min
Have you heard of "human centred design"? More and more businesses are using this approach to create memorable and frictionless customer experiences. Join Steve Kelly as he chats to two fellow Xeros who help guide us through this concept and how small businesses can benefit from it. Our guests are Courtney Martyn (Head of Service Design, Xero) and Duncan Buchanan (Product Manager, Xero).
To have your say click on the link below:
https://www.surveygizmo.com/s3/5827281/Xero-Now-Feedback
When your business is struggling
Xero Now
08/27/20 • 19 min
Jared from the Xero team speaks with two experts working hard to help businesses through these tough times during COVID-19. Leanne Faulkner who helps many small business owners’ with their mental health and Matthew Addison, the Executive Director of the Institute of Certified Bookkeepers in Australia who gives some great insights and practical questions for employers and advisors on how to navigate the challenges in the current climate.
To have your say on the future of Xero Now, click here.
08/12/20 • 32 min
If you had $100 to spend on marketing, where should you invest it? What products and platforms will give you the most bang for your buck? In this episode we speak to Anthony Svirskis, CEO of social media marketing company Tribe. He joins Joel Hanna from the Xero team to explore the best use of a marketing budget to make the most impact.
To have your say on the future of Xero Now, click here.
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FAQ
How many episodes does Xero Now have?
Xero Now currently has 16 episodes available.
What topics does Xero Now cover?
The podcast is about Podcasts and Business.
What is the most popular episode on Xero Now?
The episode title 'Value driven consumers and the empathetic small business' is the most popular.
What is the average episode length on Xero Now?
The average episode length on Xero Now is 21 minutes.
How often are episodes of Xero Now released?
Episodes of Xero Now are typically released every 13 days, 20 hours.
When was the first episode of Xero Now?
The first episode of Xero Now was released on May 18, 2020.
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