World's Greatest Boss

I recently read that 52% of interviewers make their decision about a candidate within five to 15 minutes of an interview starting. If someone is coming to a conclusion that quickly, it’s clear to me there’s a lot of unconscious biases at play in their interview process. All humans experience bias, but I have a few key tips to reduce your preconceived notions and make smarter hiring decisions. I break down the eight common interview biases that creep up when we’re interviewing candidates and explain how having a hiring plan in place can help you avoid falling into those traps. I also share a preview of my new hiring course that I’m launching very soon!

IN THIS EPISODE, I TALK ABOUT:

• How setting up a structured hiring plan helps you reduce biases that are specific to the interview process
• Why we should never make assumptions about someone based on their age
• Surprising ways that the education and experience biases might show up during an interview
• What the ‘halo’ and ‘horns’ effects are
• Learning how to look out for green flags instead of going into an interview with a skeptical mindset
• Exciting news about my upcoming hiring course

CONNECT WITH JACKIE

Follow People Principles: @peopleprinciples

Let’s TikTok: @peopleprinciples

Learn more: peopleprinciples.co

I think there are misconceptions about the saying ‘hire slow, fire fast,’ so on today’s episode, I’m clarifying what it means when it comes to your team and business. When it comes to hiring slowly, it’s all about making sure you're hiring the right role and choosing the right person for that position. It’s not about creating unnecessary hoops for candidates to jump through, or generally dragging your feet with the hiring process. And when you notice that somebody is not working out in their position or their performance isn’t up to par, you need to take swift action. It’s not about creating a culture of fear and terminating people without giving them a chance to improve, but rather having an open dialogue and providing opportunities for your employees to excel. Tune in to hear my take on what it looks like to hire slow and fire fast.

IN THIS EPISODE, I TALK ABOUT:

• Tactical things that you can implement in your business to hire slow and fire fast
• What hiring slow and firing fast doesn’t mean
• The importance of taking the time to clearly map out and prepare for your hiring process
• How the 80/20 rule applies to hiring
• How to approach conversations with employees when you notice they’re not meeting your expectations

CONNECT WITH JACKIE

Follow People Principles: @peopleprinciples

Let’s TikTok: @peopleprinciples

Learn more: peopleprinciples.co

Over my 15 years in the hiring and recruiting field, I’ve noticed that the lack of formal interview training has led to awkward, and sometimes illegal, practices. There are certain laws that prohibit us from asking questions about protected information that might lead to discrimination or the apperance of discrimination. I’m breaking down the exact topics that you need to avoid when you’re interviewing, and how to refocus your hiring techniques so that you’re getting the information you need without stepping over any boundaries. I also walk you through what to do if you learn about any protected information during the interview process, and how to steer the conversation in a better direction.

IN THIS EPISODE, I TALK ABOUT:

• How to protect your business from different claims that may come up during the interview process
• The different laws that are in place to protect employees during the hiring process
• What exactly is considered protected information
• Being mindful of your small talk topics and not getting too personal with follow-up questions
• Ways to talk about salary expectations without blatantly asking a candidate what they’re currently making

CONNECT WITH JACKIE

Follow People Principles: @peopleprinciples

Let’s TikTok: @peopleprinciples

Learn more: peopleprinciples.co

Going from a corporate background in hiring experts and building teams to launching your own small business has its advantages, but there’s always more to learn when you’re starting from the ground floor. Nobody knows this better than today’s guest, Kelly Kussman, the founder of Cayla Gray, a luxury perfume and candle company. Kelly went from having endless HR support at PetSmart to now navigating the world of contractors, freelancers, and virtual assistants on her own. Luckily, she has solid interviewing skills and has been able to adapt her hiring practices to find the perfect candidates.

We discuss how her priorities have changed now that she’s a small business owner, what her go-to interview questions are, and the number one trait that she looks for in a candidate, regardless of what the role is. Kelly shares her top team building tips for other solopreneurs and explains why it’s important to start with generalists at the beginning of your hiring journey.

IN THIS EPISODE, I TALK ABOUT:

• What inspired Kelly to take the leap and go all-in on Cayla Gray
• The lack of interview training across industries
• Who Kelly’s first hires were and who she’s brought on as the business has grown
• The importance of weaving in projects or activities during the interview process
• Kelly’s favorite question to ask during an interview
• Where Kelly goes to find candidates

CONNECT WITH KELLY

• Follow Kelly: @kelly_ward_kussman
• Follow Cayla Gray:@caylagrayco
• Shop Cayla Gray: caylagray.com

CONNECT WITH JACKIE

Follow People Principles: @peopleprinciples

Let’s TikTok: @peopleprinciples

Learn more: peopleprinciples.co

In this episode of World’s Greatest Boss, we dive deep into the world of hiring with an entrepreneurial powerhouse, Jonathan Porter-Whistman. Jonathan shares his key hiring insights and strategies that have paved his way to success.

We explore the critical importance of employer branding and how it can transform your business from the ground up. Jonathan reveals the secrets to building successful teams and the effective interview techniques he swears by. We delve into the non-negotiable skills every hire must possess and the pivotal role feedback plays in every position. Jonathan's unique techniques for stress testing candidates and observing their behavior provide a fresh perspective!

But that's not all! Jonathan enlightens us on the revolutionary role of AI in recruiting! And for those looking to speed up their hiring process, he shares his tips on compressing the hiring timeline without sacrificing quality.

What you'll hear in this episode:

[0:50] Meet Jonathan Porter-Whistman

[1:20] Key hiring insights and strategies

[6:05] Jonathan's entrepreneurial journey

[7:05] The importance of employer branding

[11:25] Building successful teams

[15:35] Effective interview techniques

[20:25] Non-negotiable skills in hiring

[22:45] The importance of feedback in roles

[23:30] Techniques for stress testing candidates

[24:30] Observing candidate behavior

[27:50] The role of AI in recruiting

[33:05] Building performance fingerprints

[35:40] Custom data models for companies

[38:30] Compressing the hiring timeline

Listen to Similar Episodes:

Embracing Innovation and AI with Jim Carter

Elevate Your Hiring Game: From Culture Fit to Culture Add

Using Personality Assessments for Hiring with Adrian Koehler

Connect with Jonathan on Facebook https://www.facebook.com/jon.whistman/

Find out more on Jonathan's website https://whohire.com

Order Jonathan's Book The Sales Boss: The Real Secret to Hiring, Training and Managing a Sales Team

Connect with me on LinkedIn https://www.linkedin.com/in/jackiemkoch/

Find more information on my website peopleprinciples.co