Sheila Heen: How to Navigate Hard Conversations

08/16/22 • 61 min

Sheila Heen is the Deputy Director of the Harvard Negotiation Project and the bestselling author of Difficult Conversations. She’s an internationally recognized negotiation coach and trainer.

Sheila and Auren discuss how to approach your toughest conversations, including best practices for opening a negotiation, defusing conversations that feel adversarial and giving and receiving better feedback. They also talk about the surprising similarities in tough conversations at work and at home, and how you can use negotiation strategies to throw a better dinner party.

World of DaaS is brought to you by SafeGraph. For more episodes, visit safegraph.com/podcasts.

You can find Auren Hoffman on Twitter at @auren.

Sheila Heen is the Deputy Director of the Harvard Negotiation Project and the bestselling author of Difficult Conversations. She’s an internationally recognized negotiation coach and trainer.

World of DaaS is brought to you by SafeGraph. For more episodes, visit safegraph.com/podcasts.

You can find Auren Hoffman on Twitter at @auren.

Previous Episode

Cindy Cohn: Who Should Regulate the Internet?

Cindy Cohn is the executive director of the Electronic Frontier Foundation, the largest digital rights organization in the world.

In this wide ranging conversation, Cindy and Auren touch on a number of topics across the tech space, including privacy on the Blockchain, interoperability and the politics around regulating big tech. They discuss the unintended consequences of privacy protections and what smart regulation should seek to accomplish.

Cindy brings a unique perspective to the debate around open access to data and discusses how to think critically about the power that data can unlock.

World of DaaS is brought to you by SafeGraph. For more episodes, visit safegraph.com/podcasts.

You can find Auren Hoffman on Twitter at @auren.

Next Episode

Terence Kawaja: The Future of AdTech

Terry Kawaja is the founder and CEO of Luma Partners, a media and technology investment bank. Terry has advised on over $300 billion in transactions, including some of the biggest deals in media, tech and advertising.

Auren and Terry discuss the changes in the markets over the last few months and what they expect from the M&A landscape in the near term. Terry shares his thoughts on the long-term outlook for consolidation in the media and advertising space and where he thinks the next most innovative companies will appear in adtech.

World of DaaS is brought to you by SafeGraph. For more episodes, visit safegraph.com/podcasts.

You can find Auren Hoffman on Twitter at @auren and Terry on Twitter @tkawaja.