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Why'd You Push That Button? - Why do you share streaming service passwords?

Why do you share streaming service passwords?

Why'd You Push That Button?

11/07/17 • 22 min

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This week on Why’d You Push That Button, we’re talking about a series of buttons. Specifically, the buttons on your keyboard that you have to use to type out the password to your Netflix, Hulu, or HBOGo account and send them to another person.

Do you do that? Do you ever regret it? Do you have to boot ex-boyfriends who keep watching half of the new episode of Game of Thrones before you can get to it, spoiling the latest dragon spectacle? Has your password gotten away from you, whispered down the telephone line until it was in the hands of complete strangers? Are you a password giver or taker, and what does that say about you? Does... anyone actually pay for Netflix?

First we talked to Ashley’s friend from college, MarketWatch personal finance reporter Kari Paul, who shared her password with a romantic partner and learned a hard lesson about trusting boys with any sort of secret. Then we heard from our friend and collaborator, The Verge’s audio engineer Andrew Marino, who has a pretty unique system set up so that he can share passwords in a relationship and avoid most of the unfortunate consequences. Finally we took our questions to an expert: Amber Steel, the product marketing manager for the password management app LastPass. She tried and failed to convince me that I need to download LastPass, but she also gave us some valuable insight into how streaming service passwords have become a fraught and fascinating issue for her company.

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11/07/17 • 22 min

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