Where Humanity Meets Technology Podcast

In this podcast interview, Robert Krugman, Chief Digital Officer and Digital Transformation Expert at Broadridge discusses the future of blockchain technology and cryptocurrencies, emphasizing the need to distinguish between the two. He highlights how blockchain technology is utilized beyond financial services, such as supply chain systems for auditing and management.

Rob discusses how the technology allows for real-time value exchange in the financial services sector, eliminating lengthy clearing and settlement processes. This real-time transaction capability could revolutionize money sending, especially to regions like Africa, reducing costs and transfer times.

Krugman mentions the emergence of JP Morgan Chase's coin to manage liquidity and the tokenization of mutual funds, facilitating liquidity and global access. He compares the current state of blockchain and cryptocurrencies to the early days of the Internet and cloud computing, noting the ongoing maturation of the technology and the development of new use cases.

Regarding cryptocurrencies, Krugman acknowledges the presence of many insignificant or scam tokens but emphasizes the importance of the top tokens built on robust technologies and protocols. He compares the decentralization trend to the early development stages of the Internet, emphasizing its potential to democratize access to financial markets and increase liquidity. He envisions a future where equities could trade across multiple exchanges simultaneously, reaching a broader investor base.

Krugman also discusses security and regulatory challenges. Both he and I agree that this process is cumbersome worldwide. He believes that the industry is self-regulating and enhancing security measures. Significant improvements will be made over time by using AI and machine learning to detect and prevent fraud. Krugman points out that regulatory approaches vary globally. Europe and the UK adopt a digital asset perspective, which he considers more appropriate due to the diverse use cases of these technologies. He emphasizes the importance of understanding and literacy about these new assets, encouraging informed participation and decision-making in the evolving digital asset ecosystem.

Ultimately, Krugman envisions a future where tokenized assets, decentralized decision-making, and transparent, auditable processes create a powerful new paradigm in finance and beyond.

Are you concerned about the security of your digital assets and interested in implementing robust cybersecurity management solutions? Do you require compliance, auditing, or cybersecurity forensics to ensure your organization's safety? Are you planning to set up a support team to handle technical queries and monitoring? Or, perhaps you need to secure your endpoints in the cloud with SASE? Whatever your cybersecurity needs are, our experts can help. For more information, please call us at 346-639-4039 or send us an email at [email protected]..

Podcast Summary: Interview with Todd Kackley, Global CIO of Textron

In this episode, I had the pleasure of speaking with Todd Kackley, the global CIO of Textron, a company with a rich history spanning over 100 years. Textron is renowned for its diverse range of land, air, and sea equipment, including Cessna Aircraft, Beechcraft, Easy Go golf carts, and Bell Helicopters. Textron continues to drive innovation and excellence in its field as a global manufacturing giant.

Todd, who has been with Textron for 16 years, shared fascinating insights into the company's forward-thinking approach. Textron's recent acquisition of Pipistrel, the first-ever certified electric-powered aircraft, highlighted our conversation, marking a significant milestone in aviation history.

As Todd highlighted, one of Textron's key strengths is its commitment to extensive development life cycle research, often spanning 12 to 15 years before a new device, equipment, or machine reaches the market. This long-term perspective ensures that Textron remains at the forefront of technological advancements, their solid dedication to Research & Development, and commitment to innovation.

Todd also discussed Textron's committmentss to the U.S. government, including projects like the Future Long-Term Assault Aircraft (FLRAA). As the CIO, he emphasized the importance of compliance, staying updated with the latest technology, and implementing robust controls to ensure trust, privacy, and security across the organization's global operations.

Leadership and organizational culture were also key themes in our discussion. Todd shared his efforts to build a culture that embraces remote work and leverages collaboration tools to motivate and empower employees to achieve the organization's mission. He stressed the importance of creating an environment built on empowerment and trust.

Looking to the future, Todd spoke about the transformative potential of generative AI and its impact on the industry and services. He also offered valuable advice for aspiring CIOs and business leaders in the information technology sector, emphasizing the need to build a strong personal brand and carve out a niche that can drive meaningful impact for their organizations.

This episode provides a comprehensive look into how Textron, under Todd's leadership, is navigating the complexities of a rapidly evolving technological landscape while maintaining its legacy of innovation and excellence.

Are you concerned about the security of your digital assets and interested in implementing robust cybersecurity management solutions? Do you require compliance, auditing, or cybersecurity forensics to ensure your organization's safety? Are you planning to set up a support team to handle technical queries and monitoring? Or, perhaps you need to secure your endpoints in the cloud with SASE? Whatever your cybersecurity needs are, our experts can help. For more information, please call us at 346-639-4039 or send us an email at [email protected]..

We had the opportunity to interview Manjit Rana, an insurance expert, thought leader, and innovation expert from the U.K. Here are the key points extracted from the provided text:

Manjit delves into the significance of voice analytics and its potential to mitigate fraud, enhance customer satisfaction, and safeguard individuals, businesses, and government entities by providing an additional layer of trust verification. When discussing fraud prevention, Manjit offers an example illustrating that approximately 30% of people are unlikely to commit fraud due to their strong moral values. In comparison, 30% might engage in fraudulent activities if presented with the opportunity, and 40% could commit fraud depending on their circumstances. The ultimate aim of voice analytics is to pinpoint individuals prone to committing fraud without categorizing everyone as a potential wrongdoer, underscoring the importance of this approach.

Voice analytics is a sophisticated system centered on trust and verification. It is designed to instill confidence in a wide range of transactions, such as filing claims, submitting job applications, and gaining access to secure buildings, particularly in situations where trust may be difficult to establish. Clearspeed's voice analytics tool has been developed to measure trust levels and pinpoint potentially fraudulent activity accurately.

Regarding Clearspeed's approach to technology, it's important to emphasize that their technology does not rely on stress level detection, voice stress analysis, or voice recognition for verification. Instead, it employs a straightforward method of using a simple yes/no response to a few questions to establish the trustworthiness of the reply. This approach can be likened to a metal detector, which detects the presence of something without pinpointing the exact nature of the object, signaling that the user should conduct further investigation.

Clearspeed's innovative technology has a wide range of applications and use cases. It can be utilized to verify the authenticity of academic dissertations, detect fraud in insurance claims, and ensure the accuracy of information provided in dating profiles. With an impressive accuracy rate of nearly 98%, the system surpasses human judgment and operates without bias, making it a highly reliable and versatile tool.

Are you concerned about the security of your digital assets and interested in implementing robust cybersecurity management solutions? Do you require compliance, auditing, or cybersecurity forensics to ensure your organization's safety? Are you planning to set up a support team to handle technical queries and monitoring? Or, perhaps you need to secure your endpoints in the cloud with SASE? Whatever your cybersecurity needs are, our experts can help. For more information, please call us at 346-639-4039 or send us an email at [email protected]..

In this podcast episode, I have a conversation with Steve Orrin, Federal Chief Technology Officer at Intel, and we explored several critical developments in the semiconductor industry and their broader implications on society. Here is a summary of our conversation:

Semiconductor R&D Innovation:

R&D Cadence: Historically, semiconductor research and development have operated on a 5- to 10-year innovation cycle. However, Intel's product development teams are now working on a more rapid 2-year cycle to bring new products to market.

Cybersecurity Enhancements:

Hardware-Based Security: Intel is utilizing hardware features for advanced malware detection and anomaly detection under the operating system. This approach enhances cybersecurity by leveraging hardware capabilities.

Trusted Cloud Architecture: Discussions included using secure cloud and virtualization environments to bolster cybersecurity, emphasizing the role of hardware in these secure setups.

Optimization at Different Levels:

Silicon, Firmware, and Software Integration: Optimizing code to run efficiently and securely at scale is crucial. Steve discusses how this includes performance tuning for hyperscalers, data centers, and private cloud environments.

Workload Deployment and Scaling:

Infinite Cloud: CTOs can deploy and scale workloads to the infinite cloud, access data resources, and connect to edge sensors. Intel hardware innovations and connectivity solutions drive this scalability.

IoT and Supply Chain:

Impact on Markets: The conversation covered the importance of IoT in the supply chain, affecting industries from Automotive to various IoT-driven devices.

Edge Computing and Modular Approach: One of the exciting innovations discussed is transitioning from a monolithic chip approach to a modular, Lego-like infrastructure, allowing more flexibility and efficiency in building systems.

Overall, the discussion highlighted Intel's strategic focus on accelerating innovation, enhancing cybersecurity, optimizing performance, and enabling scalable solutions across different technology landscapes. This was a great forward-thinking conversation that I think you will enjoy!

Are you concerned about the security of your digital assets and interested in implementing robust cybersecurity management solutions? Do you require compliance, auditing, or cybersecurity forensics to ensure your organization's safety? Are you planning to set up a support team to handle technical queries and monitoring? Or, perhaps you need to secure your endpoints in the cloud with SASE? Whatever your cybersecurity needs are, our experts can help. For more information, please call us at 346-639-4039 or send us an email at [email protected]..

Optimizing Healthcare Logistics: Artug Acar on Mercury Business Services’ Innovative Approach

in this Podcast, we had the opportunity to meet with Artug Acar, a mechanical engineer who transitioned into software warehouse automation, to discuss his journey and role at Mercury Business Services, a logistics company specializing in time and temperature sensitive shipping for biotech healthcare and life sciences.
After working in automation at Amazon Robotics and several startups, he joined Mercury following its acquisition and restructuring by Josh Meadow in 2020. At Mercury, Acar initially served as VP of Products and Engineering and is now involved in multiple business areas. With a strong focus on healthcare and life sciences, the company aims to fill a critical logistics gap in this sector, especially given the industry's reliance on reliable, time-sensitive, and temperature-controlled shipments.

Mercury is a global freight forwarder for healthcare, life sciences, and medical devices, focusing on markets like diagnostic kits and research materials. Unlike traditional logistics providers, Mercury uses an "asset-free" model. Mercury doesn’t own trucks or planes but leverages a vast network of carriers to offer shipping solutions tailored to each client’s needs. This flexibility allows Mercury to adapt to various client requirements, from small lab shipments to complex clinical trial materials. Its Columbus-based support team, known as “squads” or “guides,” provides personalized service to clients, guiding them through each shipment to ensure safe and timely deliveries.

The company leverages extensive historical data and machine learning to optimize delivery routes, forecast potential delays, and adjust logistics plans in real-time. Acar explained how Mercury’s software is being enhanced to utilize this data, enabling predictive modeling and improving decision-making, such as selecting the best routes and modes of transportation based on factors like weather and carrier performance. Future software updates aim to incorporate AI, allowing the system to proactively suggest optimal logistics paths, increasing client efficiency and reliability.

Mercury’s services have also grown to include various shipping options like next-flight-out and same-day local ground shipping and consolidation services for clients in specific areas like Cambridge. These offerings allow Mercury to meet urgent client needs and efficiently transport sensitive materials by consolidating shipments to a central location before handing them over to a primary carrier. With this range of services and technological advancements, Acar emphasized Mercury's commitment to functioning as an in-house logistics partner for clients, providing highly customized, reliable, and proactive logistics solutions essential to the healthcare and life sciences industries.

If you enjoy our podcast and are interested in similar services, please like our podcast and reach out to Artug Acar for more information at shipmercury.com.

Are you concerned about the security of your digital assets and interested in implementing robust cybersecurity management solutions? Do you require compliance, auditing, or cybersecurity forensics to ensure your organization's safety? Are you planning to set up a support team to handle technical queries and monitoring? Or, perhaps you need to secure your endpoints in the cloud with SASE? Whatever your cybersecurity needs are, our experts can help. For more information, please call us at 346-639-4039 or send us an email at [email protected]..